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How much do bilingual customer service associates jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for bilingual customer service associates in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Associates vs Customer Support Representatives?

AspectBilingual Customer Service AssociatesCustomer Support Representatives
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, retail, online supportCall centers, retail, online support
Industry UsageCustomer service, retail, telecommunicationsCustomer service, tech support, retail

Both roles involve assisting customers, but Bilingual Customer Service Associates specifically handle inquiries in two languages, often requiring bilingual proficiency. Customer Support Representatives may work in similar environments but typically serve in monolingual roles. The bilingual aspect makes the associate position essential for companies serving diverse populations.

What is a bilingual customer service associate job description?

A bilingual customer service associate is responsible for assisting customers in two languages, providing support, resolving issues, and answering inquiries via phone, email, or chat. They often use customer relationship management (CRM) tools and require strong communication skills in both languages. The role typically involves maintaining customer satisfaction and may require language proficiency certifications.
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Bilingual Customer Service Associates jobs near you
Infographic showing various Bilingual Customer Service Associates job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

TTI Bilingual Customer Service Job Fair - Thursday, September 10th

SNAP Diagnostics

Greenville, SC • On-site

$17.11/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Job Description:

TTI Power Equipment will be hosting an Onsite Job Fair on Thursday, September 10th

We are currently hiring Bilingual Customer Service Associates to work in our Customer Engagement Department.

Please submit your application prior to the career fair to speed up the process.

We will be doing interviews and extending offers while you are onsite at the event.

Location:

100 Innovation Way, Anderson SC 29621

When:

Thursday, September 10th from 10am - 2pm

Please see the following job description for the positions we are hiring for.

TTI Power Equipment has openings in its Anderson, SC office for Bilingual Customer Service Associates on 1st shift. We offer competitive wages and a comprehensive benefits package -- tuition assistance, 401(k), medical/dental/vision coverage, vacation, and holidays.

Shift Hours:

1st Shift: Monday - Friday, 9:00 am - 6:00 pm

Pay:

Starting at $17.11/hr

REQUIREMENTS:

  • High School Education or equivalent.
  • Minimum one year, TTI customer service, call center, or closely related field with in-bound call experience.
  • Strong written and verbal skills.
  • Ability to communicate well with callers using a clear understanding voice.
  • Ability to professionally handle irate callers and high stress situations.
  • Excellent phone skills.
  • Ability to satisfy consumers and end users with minimal request for management intervention.
  • Proficient with Microsoft Word and Excel, Access would be a plus.
  • Weekend work required.

RESPONSIBILITIES:

  • Respond accurately to consumer, service center & distributor calls regarding the company's policies and procedures.
  • Verify and authorize warranty coverage for all callers.
  • Provide helpful direction to callers dealing with warranty & non-warranty service.
  • Resolve issues for ASC or consumers while maintaining a flexible approach to enforcing policy.
  • Provide callers with location to purchase parts & receive repair service.
  • Work with internal customers on warranty claims, stock issues, lost or damaged freight.
  • Enter orders, provide pricing and stock availability and status of order to all customers.
  • Other duties as assigned.

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