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Bilingual Customer Service Associates information

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How much do bilingual customer service associates jobs pay per hour?

As of Jul 29, 2026, the average hourly pay for bilingual customer service associates in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Associates vs Customer Support Representatives?

AspectBilingual Customer Service AssociatesCustomer Support Representatives
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, retail, online supportCall centers, retail, online support
Industry UsageCustomer service, retail, telecommunicationsCustomer service, tech support, retail

Both roles involve assisting customers, but Bilingual Customer Service Associates specifically handle inquiries in two languages, often requiring bilingual proficiency. Customer Support Representatives may work in similar environments but typically serve in monolingual roles. The bilingual aspect makes the associate position essential for companies serving diverse populations.

More about Bilingual Customer Service Associates jobs
What job categories do people searching Bilingual Customer Service Associates jobs look for? The top searched job categories for Bilingual Customer Service Associates jobs are:
Bilingual Customer Service Associates jobs near you
Infographic showing various Bilingual Customer Service Associates job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service

Integrity Trade Services

Mokena, IL • On-site

$20/hr

Contractor

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Job Title: Bilingual Customer Service
Pay: $20.00/hr
Shift: 8:00 am to 5:00 pm Mon- Fri
Location: Mokena, IL - On-site
Integrity Trade Services is hiring a Bilingual Customer Service Representative for our manufacturing client to start immediately at $20/hr. Receive comprehensive benefits through ITS upon hire!
Responsibilities
  • Maintain relationships with existing and new customers
  • Know product specifications, pricing, SOPs, and promotions
  • Keep showroom organized, neat, and safe
  • Read and analyze customer room layouts, retrieve product codes
  • Enter and verify orders in the system, ensuring customer satisfaction
  • Collect payments and review customer accounts regularly
  • Assist with returns and replacements
  • Organize and maintain customer files and records
  • Attend training and networking events as needed
  • Support event preparation and implementation

Qualifications
  • High School Diploma or equivalent
  • Minimum of 2 years of Customer Service experience
  • Bilingual (English/Spanish) preferred
  • Experience with Order Entry programs and CRM systems like QuickBooks, Fishbowl, or NetSuite
  • Proficient in Microsoft Office

Skills
  • Customer Service expertise
  • Bilingual in Spanish
  • Proficient in Windows and Excel
  • Strong communication skills
  • Organized and detail-oriented

Why choose Integrity Trade Services
At Integrity Trade Services, we value our employees by offering a competitive weekly paycheck and a comprehensive benefits package, including medical, dental, vision insurance, 401(k) with match, paid leave, and more. We prioritize safety, fairness, and career growth.
Interested? Click Apply and check your email for follow-up instructions to complete your candidate profile with us.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Insurance available through Benefits in a Card (BIC).
IL Paid Leave for All Workers: Up to 40 hours annually.
401(k) with company match for eligible employees.
Learn more at www.itsstaffing.com

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