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Bilingual Customer Care Associate Jobs (NOW HIRING)

Adecco

Bilingual Customer Care Specialist

Duluth, GA · Remote

$16/hr

Adecco is assisting a well-established company in their search for a Bilingual Remote Customer Care ... In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other ...

HiredFirst

Customer Care Associate

Ukiah, CA · On-site

$19 - $20/hr

Customer Care Associate * Duration: 17 weeks * Shift Details: Auto Offer: Day Shift, 40 hr week, 8 ... Bilingual preferred * Shift Type: 1st 8h * Location: Ukiah, CA * Unit: Clinic Overhead - RHC

mcw

$14.50 - $18.75/hr

We're currently seeking a Bilingual Customer Care Specialist to join our HQ team. The Customer Care Specialist will provide outstanding customer service, process customer comments, feedback and ...

mcw

$14.50 - $18.75/hr

We're currently seeking a Bilingual Customer Care Specialist to join our HQ team. The Customer Care Specialist will provide outstanding customer service, process customer comments, feedback and ...

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Bilingual Customer Care Associate information

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How much do bilingual customer care associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for bilingual customer care associate in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What jobs can I get if I'm bilingual?

A Bilingual Customer Care Associate can qualify for various roles such as customer service representative, call center agent, technical support specialist, or sales associate, often requiring strong communication skills in two languages. Bilingualism can also open opportunities in translation, interpretation, and roles that involve international clients or multicultural environments.

What is the highest paying job in customer service?

In customer service, roles such as Customer Service Director or Customer Experience Manager tend to have the highest salaries, often exceeding six figures with extensive experience and leadership responsibilities. Specialized roles like Technical Support Managers or Customer Success Executives also offer higher compensation, especially in industries like technology and finance.

What does a customer care associate do?

A customer care associate handles customer inquiries, provides information about products or services, resolves complaints, and offers support through phone, email, or chat. They use communication skills and may utilize customer management software to ensure customer satisfaction and maintain positive relationships.

What is a bilingual customer service associate?

A bilingual customer service associate is a professional who provides support to customers in two languages, often assisting with inquiries, troubleshooting, and account management. They typically use communication tools like phone, email, or chat and may require language proficiency certifications or training in customer service skills.

What is the difference between Bilingual Customer Care Associate vs Customer Service Representative?

AspectBilingual Customer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; language skills may vary
Work EnvironmentCall centers, customer support departments, online supportCall centers, retail, online support, office settings
Employer & IndustryTelecommunications, retail, healthcare, financeRetail, telecommunications, banking, tech
Search & Comparison IntentFocus on bilingual skills and language proficiencyGeneral customer service skills and experience

The main difference is that a Bilingual Customer Care Associate specializes in assisting customers in two languages, often requiring bilingual proficiency, while a Customer Service Representative may work in various industries and typically handles customer inquiries in a single language. Both roles involve communication skills and customer support, but the bilingual aspect is key for the Bilingual Customer Care Associate position.

More about Bilingual Customer Care Associate jobs
What cities are hiring for Bilingual Customer Care Associate jobs? Cities with the most Bilingual Customer Care Associate job openings:
What states have the most Bilingual Customer Care Associate jobs? States with the most job openings for Bilingual Customer Care Associate jobs include:
What job categories do people searching Bilingual Customer Care Associate jobs look for? The top searched job categories for Bilingual Customer Care Associate jobs are:
Bilingual Customer Care Associate jobs near you
Infographic showing various Bilingual Customer Care Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.
Bilingual Customer Care Associate (Portuguese)

Bilingual Customer Care Associate (Portuguese)

Utica First Insurance Company

Oriskany, NY • On-site

$19.50 - $21/hr

Full-time

Posted 29 days ago

Job description

Description:

Utica First Insurance

POSITION DESCRIPTION
Bilingual Customer Care Associate


***Candidate must speak fluent Portuguese***


Job Summary

Customer Care Associates are responsible for servicing the basic needs of policy holders, agents, and individuals and are responsible for navigating calls through next steps to ensure that resolutions are satisfied for call inquiries. Contact with customers is primarily made through phones calls but may also include email and web chat.


Reports To: Customer Care Supervisor


Schedule: Monday-Friday, 8:00am to 4:00pm (Overtime as needed)


Duties/Responsibilities

  • Answer calls daily with professionalism and return calls for individuals who left voicemails.
  • Customer Care Associates will attend to incoming emails to the customercare@uticafirst.com general mailbox.
  • Maintain thorough ticketing documentation for all contact with our customers (insureds, agents, and other parties involved with a policy)
  • Exercise discretion in handling personal financial information.


Requirements:

Required Skills/Abilities

  • Candidate must speak fluent Portuguese
  • Demonstrates excellent verbal and written communication skills
  • Ability to assess a situation and provide appropriate solutions
  • Conflict resolution and de-escalation techniques
  • Ability to learn and navigate multiple computer applications


Education and Experience

  • High School Diploma or equivalent
  • Previous experience in customer centric positions
  • Previous experience in financial or insurance services preferred
  • Familiarity with email and phone systems


Physical Requirements

This position requires the ability to sit for extended periods while working at a computer, both in a home and office environment. The role involves frequent use of a headset, keyboard, mouse, and other standard office equipment. Occasional movement within the office may be required, such as walking to meetings or accessing shared equipment.


Pay Range:

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of Utica First’s total compensation package for employees. The hourly base pay range for this role is $19.50 to $21.00