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Bilingual Customer Service Advisor Jobs (NOW HIRING)

QGR Jiffy Lube

Customer Service Advisor

Fairfax, VA · On-site

As an Automotive Customer Service Advisor you will be the lead point of contact for our customers ... Ability to speak English * Bi-lingual is a plus! * Previous sales experience is a plus - automotive ...

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Bilingual Customer Service Advisor information

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How much do bilingual customer service advisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for bilingual customer service advisor in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Bilingual Customer Service Advisor vs Customer Support Specialist?

AspectBilingual Customer Service AdvisorCustomer Support Specialist
CredentialsLanguage proficiency, customer service experienceCustomer service experience, technical knowledge (if applicable)
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Employer & IndustryRetail, telecom, finance, travelTech companies, retail, service industries
Search & Comparison IntentUnderstanding bilingual roles in customer serviceComparing customer support roles with similar responsibilities

The Bilingual Customer Service Advisor primarily handles customer inquiries in two languages, often in call centers or retail environments. The Customer Support Specialist may focus more on technical or product-specific support, sometimes in a similar work setting. Both roles require strong communication skills, but the bilingual aspect distinguishes the Advisor. They are often sought by employers serving diverse customer bases, making the roles closely related but with different language requirements and focus areas.

What is a bilingual customer service advisor job description?

A bilingual customer service advisor is responsible for assisting customers in two languages, providing support, resolving issues, and answering inquiries via phone, email, or chat. The role requires strong communication skills, language proficiency, and familiarity with customer service tools such as CRM software. It often involves handling diverse customer needs and maintaining high service standards.

What is a bilingual customer service advisor?

A bilingual customer service advisor is a professional who provides support to customers in two languages, often using communication tools like phone, email, or chat. They assist with inquiries, resolve issues, and ensure customer satisfaction while leveraging language skills to serve diverse clients.

What cities are hiring for Bilingual Customer Service Advisor jobs?

Cities with the most Bilingual Customer Service Advisor job openings:

What are popular job titles related to Bilingual Customer Service Advisor jobs?

For Bilingual Customer Service Advisor jobs, the most frequently searched job titles are:

Bilingual Customer Service Advisor jobs near you
Infographic showing various Bilingual Customer Service Advisor job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $36,285 per year, or $17.4 per hour.

Bilingual Customer Service Representative

Sarasota, FL • On-site

FLORIDA ONE INSURANCE AGENCY, LLC
See more jobs at FLORIDA ONE INSURANCE AGENCY, LLCexternal

$42K - $92K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 25 days ago

Job description

Join Florida One Insurance as a Full-Time Bilingual Customer Service Representative, where you can immerse yourself in a dynamic environment that values your skills and growth. In this onsite position, you'll have the unique opportunity to engage directly with customers, solving their insurance-related problems and ensuring a positive experience. Your bilingual abilities will enhance our customer service, allowing you to connect with a diverse client base. Experience a competitive salary range from $42,600 to $92,000 annually, reflecting your contributions and dedication to our mission.

This role not only emphasizes customer-centricity but also fosters a culture of empathy and professionalism. Here, your hard work is noticed, and you can thrive alongside energetic colleagues. You will have benefits such as Medical, Dental, Vision, Life Insurance, Competitive Salary, and Paid Time Off. Take the exciting step to elevate your career in the insurance industry by applying today!

Who are we? An Introduction

With over a decade of industry experience, Florida One Insurance Agency is dedicated to providing personalized coverage tailored to your unique needs. We recognize that every driver is different. That's why our team of experienced and knowledgeable agents is here to help you navigate the complexities of auto insurance. We work closely with you to ensure you have the right protection-at the best possible price. At Florida One, we pride ourselves on delivering exceptional customer service. Whether you have questions or need support, we're always just a call or click away. Our Mission We are committed to empowering our clients with the knowledge and tools to make confident, informed insurance decisions. By building lasting relationships based on trust and transparency, we're with you every step of the way.

Make a difference as a Bilingual Customer Service Representative

As a Bilingual Customer Service Representative at Florida One Insurance, each day offers fresh challenges and rewarding interactions. You'll kick off your morning by checking emails and voicemails before diving into assisting clients-addressing inquiries about policies, processing changes, and managing claims in both English and Spanish. Whether you're fielding calls or welcoming walk-in customers, your role is pivotal in ensuring every client feels informed, supported, and valued. Collaboration with our agents is essential, as you work together to provide exceptional customer service.

Whether helping a client understand their coverage or offering reassurance after an accident, you become the friendly voice they trust. This fast-paced environment demands excellent communication and empathy, making it a fulfilling opportunity for those who thrive on teamwork and compassion.

What we're looking for in a Bilingual Customer Service Representative

To excel as a Bilingual Customer Service Representative at Florida One Insurance, several key skills are essential. Strong communication abilities are paramount, enabling you to convey information clearly and effectively in both English and Spanish. Empathy and compassion are crucial, as you'll be addressing the concerns of clients who may be experiencing stressful situations.

Problem-solving skills are also vital; you'll need to think critically and creatively to resolve issues while ensuring a high level of customer satisfaction. Additionally, strong interpersonal skills will help you build rapport with clients and foster productive collaboration with your team and agents. A customer-centric mindset is essential, as your primary goal is to ensure clients feel informed and valued throughout their insurance journey.

Flexibility and adaptability in a fast-paced environment are necessary to keep up with the varied demands of the role.

Make your move

If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

Apply