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Bilingual Collections Jobs in Ohio (NOW HIRING)

Surge Staffing

Bilingual On-site Supervisor

Norwalk, OH · On-site

$52K/yr

The Bilingual On-site Supervisor (English and Spanish) is primarily responsible for effectively ... with the Credit and Collections Department to resolve issues * Reconcile invoices to ensure ...

Surge Staffing

Bilingual On-site Supervisor

Norwalk, OH · On-site

$52K/hr

The Bilingual On-site Supervisor (English and Spanish) is primarily responsible for effectively ... with the Credit and Collections Department to resolve issues * Reconcile invoices to ensure ...

Rent-A-Center

Bilingual Account Manager

Columbus, OH · On-site

$15 - $17/hr

Key Responsibilities Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships Conduct early-stage collections (1-6 days past due) and meet daily/weekly ...

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Bilingual Collections information

What is the difference between Bilingual Collections vs Collections Specialist?

AspectBilingual CollectionsCollections Specialist
CredentialsHigh school diploma, bilingual proficiency, sometimes relevant certificationsHigh school diploma, collections or finance experience often preferred
Work EnvironmentCall centers, financial institutions, healthcareBanking, healthcare, credit companies
Employer & Industry UsageFinancial institutions, healthcare providers, government agenciesBanks, credit agencies, healthcare providers
Search & Comparison IntentPeople seeking bilingual roles in collectionsPeople comparing collections roles in finance or healthcare

Both roles involve debt recovery, but Bilingual Collections requires fluency in two languages, often for diverse client bases. Collections Specialist roles may not require bilingual skills but focus on debt management and negotiation. The choice depends on language skills and industry focus.

Is working in bilingual collections a good job?

Bilingual collections involves managing overdue accounts and communicating with debtors in two languages, often requiring language proficiency and negotiation skills. It can offer stable employment and opportunities for advancement, but may involve high-pressure situations and repetitive tasks. Overall, it can be a good job for those with strong communication skills and language abilities.

What is a bilingual collections?

A bilingual collections specialist is responsible for managing overdue accounts and recovering debts while communicating fluently in two languages. They often work with diverse clients, use collection software, and require strong language and negotiation skills to resolve outstanding payments effectively.

What are popular job titles related to Bilingual Collections jobs in Ohio?

For Bilingual Collections jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Bilingual Collections jobs in Ohio look for?

The top searched job categories for Bilingual Collections jobs in Ohio are:

What cities in Ohio are hiring for Bilingual Collections jobs?

Cities in Ohio with the most Bilingual Collections job openings:

Bilingual Collections jobs near you
Infographic showing various Bilingual Collections job openings in Ohio as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Collections Specialist (Columbus OH area)

Lendmark Financial Services

Columbus, OH

$24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 hours ago

Lendmark Financial Services rating

8.0

Company rating: 8.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

75th of 152 rated financial services

Job description

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option."

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

SUMMARY:

The Collections Specialist is responsible for managing delinquent accounts through direct customer engagement, legal processes, and administrative follow-up.

MAJOR DUTIES/RESPONSIBILITIES:

Initiate and manage outbound collection calls to customers with past-due accounts.
Conduct skip tracing to locate customers who are unresponsive or have moved without notice.
Prepare and file legal documentation for repossessions, garnishments, and other legal remedies.
Draft and send collection letters in accordance with company policy and regulatory guidelines.
Maintain accurate and up-to-date records of all collection activities in the system of record.
Collaborate with branch staff and legal teams to escalate accounts requiring legal recourse.
Monitor and follow up on accounts in litigation or repossession status.
Ensure compliance with all federal, state, and local laws governing debt collection practices (e.g., FDCPA).
Provide exceptional customer service while negotiating payment arrangements.

BASIC REQUIREMENTS:

High school diploma or equivalent required;
5 years of experience in consumer finance collections or a related field.
Familiarity with skip tracing tools and legal collection procedures.
Strong organizational and documentation skills.
Excellent verbal and written communication abilities.
Proficiency in Microsoft Office and collection software systems.
Ability to work independently and as part of a team in a branch environment.

PREFERRED QUALIFICATIONS:

Bilingual (English/Spanish) is a plus.
Associate or bachelor's degree preferred.
Experience with auto loan or personal loan collections.
Knowledge of repossession and legal filing processes.

COMPENSATION:

  • The salary range for this position is $24/hr - $30/hr, based on the specific Knowledge, Skills, Abilities and Experience of the selected candidate.

  • This position is eligible for Semi Annual Incentive compensation based on individual and company performance guidelines

WORKING CONDITIONS:

Normal office conditions

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!

What Lendmark Financial Services employees say

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