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Bilingual Chat Jobs (NOW HIRING)

Credit Union of Texas

Chat Agent Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

Credit Union Texas

Chat Agent Bilingual

Allen, TX · On-site

The Chat Agent position is responsible for performing financial and service transactions via web ... Bilingual proficiency in English and Spanish, with the ability to speak, read, and write fluently ...

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Customer Service Representative | Billing Support (Bilingual Chat)

El Paso, TX • On-site

Customer Operations
See more jobs at Customer Operationsexternal

$14 - $17.75/hr

Other

Posted 10 days ago

Job description

Billing Chat Repair Representative

Do you enjoy using your communication and computer skills to help others? Can you keep pace with a high volume of work? Ready to join a dynamic, energetic team? If so, working in customer service as a Billing Chat Repair Representative at Spectrum may be right for you!

Responsibilities

As a professional Billing Chat Agent in our Customer Operations business unit, you will use your computer, written communication skills, multi-tasking, and problem-solving skills to nurture and grow trusting customer relationships with every interaction. Every day, you'll have the opportunity to make a positive difference for our subscribers and the company.

What Our Chat Billing Agents Enjoy Most

  • Interacting with customers through our web-based chat platform
  • Learning about our products and services to provide knowledgeable customer service
  • Thoughtfully handling questions and concerns related to billing and payment questions, rate and fee inquiries, order processing, account updates, subscriber complaints, and more
  • Representing a Fortune 100 company and being the written voice of Spectrum
  • Taking pride in upholding positive relationships and creating best-in-class customer experiences

We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office using computer information systems, resolving questions, and maintaining customer accounts. If you enjoy being on a computer and having variety in your work, you'll thrive inside our customer-centric environment.

Qualifications

What You'll Bring to Spectrum

Required Qualifications

  • Education : High school diploma or equivalent
  • Schedule : Ability to work a variety of schedules including nights, weekends, and holidays
  • Language : Ability to read, write, speak and understand English & Spanish

Preferred Qualifications

  • Experience : 1+ year previous customer service experience; experience in cable or telecommunications call centers
  • Technical Skills : MS Office and personal computer skills
  • Skills : Communication, dependability, multi-tasking, typing, customer service
  • Abilities : Problem-solving, critical thinking, attention to detail, resilient

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