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Bilingual Assistant Jobs in Puerto Rico (NOW HIRING)

AJC International

PR · On-site

The Sales Assistant will perform critical administrative, operations, and customer service duties including business set-up, company and customer communications, web administration, commercial ...

AJC International

PR · On-site

The Sales Assistant will perform critical administrative, operations, and customer service duties including business set-up, company and customer communications, web administration, commercial ...

Aireko

Estimates Assistant (M/F)

Caguas, PR · On-site

The Estimates Assistant supports the Estimating Department by handling a variety of administrative ... Being bilingual is essential, as the position involves communicating with diverse stakeholders ...

Kelly Services

PR

$15.25 - $20.50/hr

Enhance your bilingual and administrative skills in a dynamic setting What's a typical day as Administrative Assistant I? You'll be: * Administering and coordinating the daily operations of the ...

Rio Mar Hospitality Management

PR · On-site

$14.25 - $18.75/hr

Job Summary The Human Resources Administrative Assistant is responsible for assisting the Human ... Bilingual proficiency (English and Spanish) is mandatory. * Strong written and verbal communication ...

Acelero Learning

ASSISTANT FLOATER HS

San Juan, PR · On-site

Assistant Floater HS Esta oportunidad de empleo es para contratación directa con nuestro socio ... Preferably bilingual in Spanish and English. * Knowledge of health and safety licensing ...

Acelero Learning

ASSISTANT FLOATER HS

San Juan, PR · On-site

Assistant Floater HS Esta oportunidad de empleo es para contratación directa con nuestro socio ... Preferably bilingual in Spanish and English. * Knowledge of health and safety licensing ...

Aireko

Assistant Project Manager (M/F)

Barceloneta, PR · On-site

Join our team as an Assistant Project Manager (APM) and work alongside experienced Project Managers ... Fully bilingual (English/Spanish) required. Why Join Our Team? * Clear career advancement ...

Biosimilar Sciences PR LLC

PR · On-site

Job Posting Title: Executive Administrative Assistant Company: OcyonBio is a partnership ... Excellent written and verbal communication skills in English and Spanish (fully bilingual required)

The Condado Collection

PR · On-site

Key Responsibilities * Assist the Chief Engineer in the daily supervision of the Engineering and ... Fully bilingual (Spanish and English) with effective verbal and written communication skills.

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Bilingual Assistant information

What is a bilingual assistant?

Bilingual assistants are professionals who provide support in environments where more than one language is spoken. They help bridge communication gaps between individuals or groups who do not share a common language, often assisting with translation, interpretation, and administrative tasks. Bilingual assistants are commonly found in schools, hospitals, government offices, and businesses that serve diverse communities. Their role is essential for ensuring accurate information exchange and fostering inclusivity in multilingual settings.

How does a bilingual assistant typically support cross-cultural communication within a team?

Bilingual Assistants play a crucial role in bridging language and cultural gaps between team members, clients, or partners who speak different languages. They often translate documents, interpret during meetings, and facilitate clear communication to avoid misunderstandings. This position requires strong interpersonal skills and cultural awareness, as Bilingual Assistants may also help adapt messaging to ensure it is appropriate for various audiences. Their support helps create a more inclusive and effective work environment, enabling teams to collaborate more smoothly and achieve common goals.

What are the key skills and qualifications needed to thrive as a bilingual assistant, and why are they important?

To thrive as a Bilingual Assistant, you need fluency in at least two languages, strong organizational skills, and a background in administrative support. Familiarity with office software, translation tools, and communication platforms is typically required. Excellent interpersonal skills, cultural sensitivity, and attention to detail help you stand out in this role. These skills ensure effective communication, efficient workflow, and seamless support across diverse teams and clients.

What is the difference between Bilingual Assistant vs Bilingual Customer Service Representative?

AspectBilingual AssistantBilingual Customer Service Representative
Required CredentialsHigh school diploma or equivalent; bilingual proficiencyHigh school diploma or equivalent; bilingual proficiency; customer service skills
Work EnvironmentOffices, schools, healthcare facilitiesCall centers, retail, online support
Employer & Industry UsageEducational, healthcare, administrative sectorsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for language support rolesCustomer interaction and support roles

The main difference between a Bilingual Assistant and a Bilingual Customer Service Representative lies in their primary functions and work environments. Bilingual Assistants typically support administrative, educational, or healthcare tasks, while Bilingual Customer Service Representatives focus on assisting customers via calls or online platforms. Both roles require bilingual proficiency, but their industry applications and daily responsibilities differ.

What jobs can you do if you are a bilingual assistant?

A bilingual assistant can work in roles such as administrative support, customer service, healthcare assistance, or translation services, utilizing language skills to communicate effectively with diverse populations. These positions often require strong communication skills, cultural awareness, and sometimes certification in language proficiency or related fields.

What are the most commonly searched types of Bilingual jobs in Puerto Rico?

The most popular types of Bilingual jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Bilingual Assistant jobs?

Cities in Puerto Rico with the most Bilingual Assistant job openings:

Bilingual Assistant jobs near you

Case Manager (Bilingual)

Ser Familia, Inc - PR

Guaynabo, PR

$20/hr

Full-time

Re-posted 2 days ago

Job description

Responsibilities
  • Answer Phone Calls and redirect them to the appropriate extension while providing excellent customer service.
  • Ability to handle high volume of clients with various needs, while treating them with compassion and professionalism to empower them to achieve self-improvement.
  • Prepare documentation package for the client’s initial visit, conduct the assessment and upload documents into Salesforece making sure they are in compliance with Seer Familia’s regulations and procedures.
  • Demonstrate interpersonal, social, cultural, and cognitive skills to think critically and effectively on how to best serve each client
  • Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
  • Be able to identify any dangerousness or critical situation to support client’s safety as most important priority. When needed, refer clients to a Clinician to create an effective safety plan for client.
  • Be able to help a client in a crisis situation as outline in the agency’s protocol.
  • Listen to clients to obtain a clear understanding of their needs in order to develop a comprehensive client-driven Individual or Family Plan with both short- term and long-term goals to help clients achieve wellness and autonomy
  • Provide orientation to clients on Ser Familia’s and other agencies programs and services so that they can make informed decisions that can be beneficial in accordance to their needs.
  • Prepare all documentation required for the clients’ session, conduct assessment and upload all documentation into the system following all guidelines.
  • Refer clients to appropriate and trustworthy resources to assist with meeting goals
  • Develop strong, trustworthy, and professional relationships with clients to keep track of their progress, needs, and ensure satisfaction
  • Evaluate and adjust Individual or Family Plans as client’s complete requirements. Keep close contact with those who are not following agency’s requirements and enforce agency client agreement as necessary
  • Handle clients’ cases and Individual and Family Plan’s progress and determine closure when needed.
  • Monitor the clients’’ progress and identify other needs that may have arisen. (Advocacy, Referrals, Follow up calls etc)
  • Work in collaboration with staff members, keeping close communication to facilitate a strong and healthy team environment
  • Create good working relationships with outside organizations/agencies who refer clients to Ser Familia, Inc, and maintain high levels of professionalism in all interactions
  • Report critical incidents or matters immediately to the agency’s Programs Director and /or Case Manger Supervisor.
  • Maintain effective usage of time, high levels of organization and detail
  • Deliver accurate, high-quality documentation within specified deadlines and timelines
  • Maintain clients’ files organized and data base profiles updated to include cases’ notes, contacts, services provided, and documents recorded
  • Collect and report data necessary to meet funding requirements and statistical reports
  • Adhere to professional standards as outlined by Ser Familia’s employee manual, protocols, rules and regulations
  • Maintain strict confidentiality of all sensitive information of clients and organization. Must adhere to HIPAA (Health Insurances Portability amp; Accountability Act of 1996) compliance.
  • Willing to commute to other Ser Familia’s locations to perform the job duties in response to business needs and/or if requested by the Supervisor.
  • Perform other duties as assigned
Requirements
  • A Bachelor’s Degree in Psychology, Social Work, Human Services or related field or equivalent work or volunteer experience and training preferred.
  • 2-3 years of experience as a Case Manager preferably on a Non-Profit Organization.
  • Must work well with persons of varied sexual preference, racial, ethnic, cultural, socioeconomic backgrounds, and with individuals who are differently-abled.
  • Must be fully bilingual English- Spanish (write, read and speak).
  • Customer Service Oriented.
  • Ability to work on different tasks simultaneously and able to meet deadlines.
  • Previous employment or volunteer work in human services, community agencies or other related nonprofit or social change organizations a plus.
  • Good oral and written communication and computer skills are required.
  • Advanced computer knowledge (MS Office, Salesforce is a plus)
  • Must pass a criminal background check.

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