Residential HVAC Service Technician in Concord, CA
- Are you proactive, driven to be accurate and an amiable communicator?
- Once you have identified your area(s) of expertise, do you excel in the knowledge of those subjects?
- Would those that know you well say that you tend to be more book smart than street smart, and that you can become relentless in the pursuit of factual information?
- Is your communication style reasonably social and full of data? Do you hate being wrong, and tend to lean on the side of caution to avoid failure?
If you take pride in doing great work on residential HVAC systems and treating customers the way you'd want to be treated, you'll fit right in here. Apply here: https://go.cultureindex.com/s/Fiinf9AQxD
!! $5,000 Retention Bonus For Experienced Technicians !!
Compensation: $100,000 - $250,000 annually, depending on experience and performance
What Will You Do?
As a residential HVAC Service Technician at Big Air, you'll be out in the field each day diagnosing problems, completing repairs, and building real relationships with the customers you serve. Your day-to-day will include:
- Performing repair and maintenance on residential heating and air conditioning systems
- Diagnosing issues across a variety of HVAC systems, calibrating equipment to manufacturer specifications, and walking customers through your findings and recommended solutions
- Inspecting and testing residential HVAC systems to verify compliance with plan and specification standards
- Replacing duct work and providing Indoor Air Quality (IAQ) solutions
- Traveling to job sites in the service area and coordinating with dispatch to keep your schedule on track
- Keeping your company vehicle properly stocked with the tools, parts, and safety equipment you need
- Identifying opportunities to consult customers on upgrades, new systems, or additional services
- Other duties may be assigned based on the needs of the Company.
What We're Looking For
Here's what a strong fit looks like:
- 3-5 years of hands-on experience with residential HVAC systems, including troubleshooting, repair and maintenance
- Valid driver's license with an insurable driving record
- High school diploma or equivalent
- Solid understanding of duct replacement and IAQ solutions
- EPA Certification required; NATE Certification is a plus
- A genuine commitment to customer service
- Ability to work independently and stay accountable without needing constant direction
- Ability to lift up to 50 pounds
What's In It For You?
We believe that taking care of our team is just as important as taking care of our customers. Here's what you can expect when you join Big Air:
- Vacation pay, sick pay, and 7 holidays including a floating holiday
- Medical, dental, and vision plans for you and your family
- 401(k) retirement plan with up to 4% company match
- Company-paid life and accident insurance
- FSA and Employee Assistance Program (EAP)
- Referral bonus, loan program, and employee discounts
- Ongoing training for professional development and life skills
- Uniforms, uniform laundering, and a work boot allowance
- Company vehicle and gas card (for select roles)
- Company-issued iPhone and iPad
- Fun company-sponsored events and a collaborative work environment
About Big Air Plumbing, Heating and Air
Big Air Heating and Air has been serving the Concord area for over 25 years. We are a small, close-knit company that takes pride in knowing our customers by name and our team by heart. We recently expanded into plumbing services, growing what we offer without losing what makes us who we are -- a company where everyone belongs, everyone contributes, and the work actually matters. If you want to be part of a team that genuinely has your back, Big Air might be exactly what you have been looking for.
Big Air Plumbing, Heating amp; Air | Concord, CA | Equal Opportunity Employer