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Bicycle Shop Service Manager Jobs (NOW HIRING)

Roswell Bicycles, Inc.

Service Manager

Roswell, GA · On-site

$41K/yr (+ commission)

As a Bicycle Service Manager, you will be in charge of your Service Department. You will be the ... Roswell Bicycles is proud to have been named one of America's Best Bike Shops for multiple years.

Roswell Bicycles, Inc.

Service Manager

Roswell, GA · On-site

$41K/yr (+ commission)

As a Bicycle Service Manager, you will be in charge of your Service Department. You will be the ... Roswell Bicycles is proud to have been named one of America's Best Bike Shops for multiple years.

Trek Bikes

Bicycle Service Manager

Los Angeles, CA

$24 - $28/hr

You'll be the primary service advisor at the shop, integrating the sales and service experience ... Excellent communication skills are a must, as you will manage all communication from the Service ...

Trek Bikes

Bicycle Service Manager

Westlake Village, CA

$22 - $27/hr

You'll be the primary service advisor at the shop, integrating the sales and service experience ... Excellent communication skills are a must, as you will manage all communication from the Service ...

Trek Bikes

Bicycle Service Manager

Algonquin, IL

$15K/mo

You'll be the primary service advisor at the shop, integrating the sales and service experience ... Excellent communication skills are a must, as you will manage all communication from the Service ...

Trek Bikes

Bicycle Service Manager

Stafford, VA

$20 - $25/hr

You'll be the primary service advisor at the shop, integrating the sales and service experience ... Excellent communication skills are a must, as you will manage all communication from the Service ...

Trek Bikes

Bicycle Service Manager

Chicago, IL

$21 - $26/hr

Job LocationTrek Store Wicker Park Summary As Service Manager, you'll be the operations lead for ... You'll be the primary service advisor at the shop, integrating the sales and service experience ...

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Bicycle Shop Service Manager information

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$31.5K

$65.3K

$98.5K

How much do bicycle shop service manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for bicycle shop service manager in the United States is $65,270.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $80,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Bicycle Shop Service Manager jobs?

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Infographic showing various Bicycle Shop Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $65,270 per year, or $31.4 per hour.

Shop Service Manager, Bike & Snow

Oakbrook Terrace, IL • On-site

REI (Recreational Equipment Inc.)
Retail • 10K+ employees
Learn more about REI (Recreational Equipment Inc.)external

$27.01 - $33.79/hr

Full-time

Medical, Retirement

Re-posted 22 days ago

Key responsibilities

  • Direct the shop team and drive the shop program to deliver customer experiences and achieve service goals.

  • Manage shop operations including workforce management, shop production, and facilities to meet customer demand and maintain quality.

  • Build and develop the shop team through training, coaching, and employee engagement.

REI rating

7.7

Company rating: 7.7 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

Job description

Overview
REI Co-op is united around discovering, building and celebrating better ways of working in this world, all so that folks can find and pursue a love of the outdoors. When you work for the co-op, you do your best work with the support to live your best life. And you play a part in shaping the future of the outdoors, for people and our planet.
Our team seeks a Shop Service Manager (SSM) to direct the shop team and drive the shop program. You guide teams from the front! You will deliver best-in-class shop customer experiences and achieve service goals. You build and guide the shop team, shop production management, shop facilities management, and shop workforce management. Act as liaison between member/customer, store team, REI headquarters, and manufacturers. Ready to discover better with us?
Responsibilities and Qualifications
How you will be successful:
  • Drive business channels by owning and leading the customer and employee experience.
  • Handle training, coaching, recognition, and performance management.
  • Recruit and hire a diverse, technical workforce.
  • Train, certify, and build engaged teams to carry out shop service functions.
  • Manage the throughput of shop work to meet customer demand and REI expectations.
  • Drive workflow productivity while maintaining or improving quality to meet customer needs.
  • Keep shop equipment maintained, organized and accessible for safe and reliable operation.
  • Build awareness of REI's shop program through community engagement.
  • Develop and deploy store level shop strategy with Store Manager and Regional Shop Specialist.
  • Builds teams through effective employee development, involvement, and communication.

Bring your passionate, authentic self.
We lead with our values, and we are creating a culture that inspires and enables everyone to bring their whole self and their highest ambitions to work every day, so that we can achieve more outside together. Join us in seeking, creating and building new ways to work.
Your qualities:
  • 3+ years of successful retail management experience.
  • Successful completion of required training/certifications in the role.
  • 2-4 years of previous bike and/or ski shop experience or equivalent/transferable skills.
  • Sets standards and holds team members accountable to service goals
  • Enjoys communicating and building relationships, both inside and outside the organization.
  • Uses business understanding, innovative thinking, and sound judgment to solve problems.
  • Produces quality work by setting effective goals and establishing priorities.
  • Open to feedback and other viewpoints in the spirit of supporting the business.

Closing
At REI, we believe the outdoors is for all. We are committed to becoming a fully inclusive, anti-racist, multicultural organization. We know that there's strength in our diversity - that each employee brings unique skills, experiences, and perspectives. Every day you are driving change, fostering a culture of respect, and knowing you're backed by benefits that support your whole life. To work towards this commitment and fulfill our brand promise of inspiring and enabling a life outside for everyone, we seek employees who demonstrate different ways of working, create a sense of belonging, and actively listen and learn.
Pay Transparency
We are committed to practices that promote pay equity and transparency. As required by applicable Pay Transparency laws, REI provides a range of compensation for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location or other relevant factors.
REI offers all regular employees a generous employee discount, access to health benefits, a retirement savings plan and accrued time off. Click here for a detailed overview of benefits plans by employee profile.
Pay Range
$27.01 - $33.79 per hour

What REI employees say

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About REI

Sourced by ZipRecruiter

REI, or Recreational Equipment, Inc. is a widely respected retail company based in Kent, WA, US. The company caters to the outdoor recreation industry, providing a complete range of high-quality, sustainable gear and sporting goods. Founded in 1938 by avid mountaineers, it was built on the passion for exploring the outdoors and offers products for camping, hiking, cycling, fitness, paddle sports, snow sports, and more. REI also conducts outdoor adventure trips and classes. Its mission is to inspire, educate, and outfit for a lifetime of outdoor adventure and stewardship. For decades, REI has stood by its core values of authenticity, quality, service, respect, integrity, and balance. Proudly, the company has made Fortune Magazine's list of "100 Best Companies to Work For" every year since the list's inception.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Kent, WA, US

Year founded

1938

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