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CBRE | DIRECTLINE, a CBRE Data Center Solutions business, is a leading technology infrastructure services provider enabling mission critical data center infrastructure for the world's technology leaders. Catering to a broad spectrum of technology and client requirements, 1200+ skilled technicians deliver over 1000 projects annually across data center markets in the US and APAC. DL has proven success in the deployment of next-generation infrastructure technologies across the data center lifecycle; from design & planning, install & build through Day 2 maintenance, technology upgrades & retrofits, including delivering the latest wave of AI/ML platforms.
About the Role
The Quality Assurance/Quality Control Specialist is responsible for managing and performing the daily QC responsibilities of specific CBRE | Direct Line (DL) projects to ensure the project is constructed in accordance with the established standards. The QA/QC role includes direct oversight and review of the entire project documentation and physical inspection phase of the workflow process, working with other in-house personnel (e.g.: Project Managers, Superintendents, Lead Techs etc.) and external personnel to produce and document a quality product.
What You'll Do

• Safety is DL number one Core Value. Follow safe work practices and company and client worksite policies.

• Promotes company Core Values to foster and safeguard family-centric culture

• Implement the QA/QC management system at site to include but not limited to Cable Tray Routing, Conduit Installs, Cable Management, Rack and Cabinet Placement, Port Accuracy, Copper and Fiber Test Validation and Asbuilts

• Coordinate with quality inspections with all the site sub-contractors and vendors

• Coordinate with the customer's representative on all quality matters

• Coordinate all receipt inspections

• Distribute relevant QA/QC documentation to site subcontractors if applicable

• Verify that the quality related site activities are in accordance with the applicable codes and standards

• Participate in the site internal and external site audits

• Coordinate all the quality site inspections through the site QC inspectors

• Ensure all quality control documentation is compiled and competed for closeout handover

• Control all nonconformance reports and undertake remedial action

• Compete site quality control instructions and action remedial responses

• Review the customer's specifications and undertake relevant training if needed

• Monitor the implementation of the approved site QC Plan

• Complete and coordinate the approval of the sites QC technical submittals to the customer

• Coordinate with the site project manager on all quality issues

• Coordinate and chair the QA/QC site weekly meetings with the projects subcontractor's QC personnel

• Elaborating inspection and test programs

• Assure all technical documents relative to site quality control are current

What You'll Need

• Strong leadership, communication, influencing and collaborative skills

• Proficient in understanding Blueprints and Construction Documents

• Exceptional analytical, problem-solving skills and decision making

• Teamwork and versatility in integrating into multiple work environments

• Ability to work both independently as well as on teams

• Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.

• Ability to train employees, to include organizing, prioritizing, and scheduling work assignments.

• Demonstrated team building and conflict resolution skills.

• Ability to work under time pressure and adapt to changing requirements with a positive attitude.

• Strong oral and written communication and organizational skills, including excellent customer service skills.

• Ability to present effectively to small and large groups.

• Disciplined, detail-oriented, organized, and thorough self-starter.

• Demonstrated skill in organizing resources and establishing priorities.

• Demonstrated ability to resolve complex problems and issues.

• Strategic planning skills.

• Ability to understand and follow standard operating policies and procedures

• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, Visio, etc.) Bluebeam Revu or CAD.

Education:

• Associate's degree in Construction Management, Project Management or 5 years equal experience

• BICSI Certifications (Technician, RTPM, or DCDC)

• BISCI RCDD preferred

Experience:

• 5 plus years' field experience in working in Commercial Construction

• 5 plus years' field experience in working with Data Center Structure Cabling (Copper and Fiber)

• 3 to 5 years' experience installing and testing Copper and Fiber

• 1-2 years' experience with Autodesk Construction Cloud

• 1-2 years' experience with Bluebeam Revu or CAD

Work Environment and Physical Demands
The standard work environment for this position is an indoor/outdoor Data Center and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.
Why CBRE:
When you join CBRE, you become part of the global leader in commercial real estate services and investment that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impacts. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure:
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
These updates reflect our commitment to clarity, inclusivity, and a consistent candidate experience across all postings. I ask you to encourage your teams to begin incorporating the updated statements into all new job adverts immediately - this will help us maintain alignment with our brand tone and hiring values.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).