As the Branch Manager, you will be responsible for the overall management of the daily operations of a B2B small-scale retail location. Your responsibilities will include staff management, financial management, merchandising, driving sales and customer service, ensuring best practices and meeting quality standards to achieve key results and support company strategies. This role requires a very integrated leadership approach due to the size of the branch, including but not limited to warehouse and customer service duties from time to time.
Responsibilities:
- Drive customer service excellence to every aspect of the branch, including showroom appearance, display of merchandise, product placement and store layout.
- Ensure strategic goals and sales targets are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory investment.
- Hire, train, develop, and supervise a small team of non-management employees.
- Provide staff with feedback, coaching, and performance evaluations. Assess needs and build career paths.
- Coordinate staffing schedules and conduct weekly staff meetings.
- Ensure the branch complies with outlined safety policies and procedures, as well as local health regulations.
- Network to improve the presence and reputation of the branch and the company.
- Stay abreast of the competition and emerging technologies.
- Identify current and future customer requirements by establishing rapport with existing and potential customers. Develop and maintains relationships with top accounts.
- Ensure customer (in person) visits are scheduled regularly with the designated OSR.
- Address customer concerns and ensure best possible outcome.
- Develop strategies to expand walk in traffic and optimize profitability.
- Analyze/monitor inventory/ stock movement.
- Plan & organize customer events, local tradeshow needs, seminars and supplier counter days.
- Create protocols to protect the store including theft management.
Qualifications:
- High School Degree or Equivalent required.
- Bachelor's Degree - Sales, Business Administration, Engineering, or relevant field preferred.
- Prior professional sales experience in related industry/3+ years
- Prior experience with managing a team 1-3 years
- Working knowledge of business and management principles in strategic planning, resource allocation and coordination of people and resources.
- Demonstrated verbal, written, analytical, persuasion and interpersonal skills.
- Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Ability to exercise teamwork, leadership, and flexibility.
- Excellent time management and computer skills.
- Ability to travel up to 25%
Le montant de la remuneration n'est pas garanti. Ce montant correspond a ce que nous pensons raisonnablement payer pour le poste, mais les montants offerts peuvent varier en fonction de facteurs tels que l'emplacement geographique, l'experience et les qualifications.
Wesco offre une variete d'avantages a ses employes. De plus amples informations sur les avantages sociaux sont disponibles ici. Pour les postes eligibles, la remuneration peut egalement inclure la participation a un programme incitatif.
Chez Wesco, nous construisons, connectons, alimentons et protegeons le monde. En tant que principal fournisseur de services de distribution interentreprises, de services logistiques et de solutions de chaine d'approvisionnement, nous creons un monde sur lequel vous pouvez compter.
Le plus grand atout de notre entreprise est son personnel. Wesco s'engage a favoriser un lieu de travail ou chaque individu est respecte, valorise et habilite a reussir. Nous promouvons une culture fondee sur le travail d'equipe et le respect. Avec un effectif de plus de 20 000 personnes dans le monde entier, nous acceptons les perspectives uniques que chaque personne apporte. Grace a des avantages sociaux complets et a un engagement communautaire actif, nous creons un environnement ou chaque membre de l'equipe a la possibilite de s'epanouir.
Pour en savoir plus sur le travail chez Wesco, cliquez ici et postulez en ligne des aujourd'hui !
Fondee en 1922 et basee a Pittsburgh, Wesco est une societe cotee en bourse (NYSE : WCC) FORTUNE 500.
Wesco International, Inc. y compris ses filiales et societes affiliees ( Wesco ) offre des opportunites d'emploi egales a tous les employes et candidats a l'emploi. Les decisions en matiere d'emploi sont prises sans tenir compte de la race, de la religion, de la couleur, de l'origine nationale ou ethnique, du sexe, de l'orientation sexuelle, de l'identite ou de l'expression de genre, de l'age, du handicap ou d'autres caracteristiques protegees par la loi. Candidats americains uniquement, nous sommes un employeur qui souscrit au principe de l'egalite des chances.
Candidats du comte de Los Angeles Unincorporated uniquement : Les candidats qualifies ayant un casier judiciaire seront pris en consideration pour un emploi conformement a l'ordonnance sur l'egalite des chances du comte de Los Angeles et a l'ordonnance sur l'egalite des chances du comte de Los Angeles.