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Benefits Representative Jobs in Silver Spring, MD

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Benefits Representative information

See Silver Spring, MD salary details

$33.1K

$56.3K

$82.2K

How much do benefits representative jobs pay per year?

As of Aug 17, 2026, the average yearly pay for benefits representative in Silver Spring, MD is $56,277.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $69,800.00 per year, depending on experience, location, and employer.

What is a benefits representative?

A benefits representative creates and manages the benefits packages for the employees of a company. As a benefits representative, your duties are to develop benefit packages based on job classification and seniority, answer employee questions regarding their coverage, and regularly review these agreements in an effort to develop a more cost-effective plan. This career requires a bachelor’s degree in accounting, law, human resources, or a related field. Additional qualifications include professional experience in HR and strong research and analytical skills.

What are the key skills and qualifications needed to thrive as a benefits representative, and why are they important?

To thrive as a Benefits Representative, you need a solid understanding of employee benefits programs, insurance policies, and relevant regulations, often supported by a degree in human resources or business administration. Familiarity with benefits management software, HRIS platforms, and enrollment systems is typically required. Strong interpersonal skills, attention to detail, and the ability to explain complex information clearly help set top performers apart. These skills ensure accurate administration, compliance, and effective communication with employees regarding their benefits options.

How do benefits representatives typically collaborate with HR and employees to resolve benefits-related issues?

Benefits Representatives work closely with HR teams to communicate and administer employee benefit programs. They often serve as the first point of contact for employees with questions or concerns about insurance, retirement plans, or wellness programs. Collaborating with HR, they help interpret policies, process enrollments and claims, and coordinate with external vendors when necessary. This role requires strong communication skills and the ability to explain complex benefits information in an accessible way to ensure employees understand their options and resolve any issues efficiently.

What is the difference between Benefits Representative vs Customer Service Representative?

AspectBenefits RepresentativeCustomer Service Representative
Primary RoleFocuses on explaining and managing employee benefits, including health insurance, retirement plans, and wellness programs.Handles customer inquiries, resolves issues, and provides information about products or services.
Required CredentialsTypically requires knowledge of benefits programs, certifications in benefits administration or HR, and strong communication skills.Requires excellent communication skills; certifications are usually not mandatory.
Work EnvironmentOften works in HR departments, insurance companies, or corporate offices.Works in call centers, retail, or service-oriented settings.
Industry UsageCommonly employed in insurance, healthcare, and corporate HR sectors.Found across various industries including retail, telecommunications, and hospitality.

While both roles involve communication and customer interaction, Benefits Representatives specialize in employee benefits and HR-related programs, whereas Customer Service Representatives focus on general customer support and service inquiries.

More about Benefits Representative jobs

What are the most commonly searched types of Benefits Representative jobs in Silver Spring, MD?

The most popular types of Benefits Representative jobs in Silver Spring, MD are:

What are popular job titles related to Benefits Representative jobs in Silver Spring, MD?

For Benefits Representative jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Benefits Representative jobs in Silver Spring, MD look for?

The top searched job categories for Benefits Representative jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Benefits Representative jobs?

Cities near Silver Spring, MD with the most Benefits Representative job openings:

Benefits Representative jobs near you
Infographic showing various Benefits Representative job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $56,277 per year, or $27.1 per hour.

Work From Home - Part-Time Benefits Services Representative

AO Garcia Agency

Fairfax, VA • Remote

Full-time

Re-posted 20 days ago

Job description

What could an extra $1,000-$2,000 each month do for your household? Qualified candidates are wanted for the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything?


Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to:
Converse virtually with clients, weaving financial strategies that empower.
Cultivate client bonds that stand the test of time.
Ride the crest of industry trends, fortifying your knowledge.
Work alongside a dynamic remote team, where collaboration is the heartbeat of success.

Perks Include:
Work virtually, from anywhere
Comprehensive training provided
A fun, energetic, and positive team environment
Rapid career growth and advancement opportunities
Weekly pay
Residual Income

Responsibilities:
Calling and receiving calls from clients
Scheduling appointments with clients who request our benefits
Presenting and explaining insurance products and benefits packages virtually
Completing applications for insurance products
Attending ongoing, optional training sessions

*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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