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Benchmarking Jobs in Rochester Hills, MI (NOW HIRING)

Ford Motor Company

eMotor System Engineer

Dearborn, MI · On-site

$68K - $192K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

Lead benchmarking eMotor assembly and components at Level 1 through 4 * Develop engineering specifications, quality documents like Boundary Diagram, P-Diagram, DFMEA and SCCAF for components and ...

Stellantis

SCM Business Analyst

Auburn Hills, MI · On-site

Leading the Monozokuri activities, benchmarking at Stellantis plants, supplier and working close with service providers * Follow performance through KPI assessment / Scorecard Reporting directly to ...

Future Soft IT

Product Design Engineer

Rochester Hills, MI

$118K - $142K/yr

Experience performing competitor benchmarking activities. * Ability to work effectively in a cross-functional team environment. DUTIES & RESPONSIBILITIES: * Design and develop automotive products and ...

Optimal Inc.

Designer/Stylist

Dearborn, MI · Hybrid

$19 - $23/hr

Industrial Design Study Design, Tool design, Benchmarking, Product Design Experience Required: Minimum 4 years color and materials experience. Relevant or creative work experience includes trend ...

Stellantis

BIW Standards Lead

Auburn Hills, MI · On-site

$16.50 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Ensure BIW Product Standards are maintained, updated, and improved based on lessons learned and benchmarking and drive their applications to future programs. Rapidly execute product standards ...

HRU Tech

Chassis Dynamometer Operator

Auburn Hills, MI

$26 - $35/hr

The right candidate will be involved with vehicle level benchmarking, instrumented vehicle testing and vehicle level engine calibration inside a state-of-the-art 4WD emissions chassis dynamometer.

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Benchmarking information

See Rochester Hills, MI salary details

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How much do benchmarking jobs pay per year?

As of Aug 16, 2026, the average yearly pay for benchmarking in Rochester Hills, MI is $73,992.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $80,100.00 per year, depending on experience, location, and employer.

How does a Benchmarking Analyst typically collaborate with other departments to drive performance improvements?

Benchmarking Analysts frequently work cross-functionally, partnering with teams such as operations, finance, and quality assurance to collect data and compare organizational performance against industry standards. They facilitate workshops, share insights, and help identify actionable areas for improvement. This collaborative approach ensures that recommendations are tailored to each department's unique challenges and that initiatives are widely supported and successfully implemented.

What are the key skills and qualifications needed to thrive as a Benchmarking Analyst, and why are they important?

To thrive as a Benchmarking Analyst, you need strong analytical skills, attention to detail, and a background in business, statistics, or related fields. Familiarity with data analysis tools like Excel, SQL, or benchmarking software, as well as certifications such as Six Sigma, are often valuable. Excellent communication, critical thinking, and problem-solving abilities help you interpret data and present actionable insights to stakeholders. These skills are crucial for driving performance improvements and maintaining competitiveness by accurately comparing organizational practices against industry standards.

What is the difference between Benchmarking vs Data Analyst?

AspectBenchmarkingData Analyst
Required credentialsOften requires business or industry-specific certifications, degrees in business, economics, or related fieldsTypically requires degrees in statistics, mathematics, or computer science; certifications like CAP or Microsoft Data Analyst
Work environmentPrimarily in corporate, manufacturing, or consulting settings focusing on performance comparisonIn various industries, working with data sets, reporting, and data visualization tools
Employer and industry usageUsed by organizations to improve processes by comparing against best practicesUsed across industries for data analysis, reporting, and decision-making support

While Benchmarking focuses on comparing organizational performance to industry standards, Data Analysts interpret data to inform business decisions. Both roles require analytical skills but serve different strategic purposes within organizations.

What is benchmarking?

Benchmarking is the process of comparing a company's products, services, or processes against those of leading organizations in the industry or best practices from other industries. The goal is to identify areas where improvements can be made to increase efficiency, quality, or competitiveness. Benchmarking often involves collecting data, analyzing performance metrics, and implementing changes based on findings. This strategic approach helps organizations stay competitive and continuously improve their operations.

What job categories do people searching Benchmarking jobs in Rochester Hills, MI look for?

The top searched job categories for Benchmarking jobs in Rochester Hills, MI are:

Benchmarking jobs near you
Infographic showing various Benchmarking job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $73,992 per year, or $35.6 per hour.

Product Quality Customer Survey Specialist

Stellantis

Auburn Hills, MI • On-site

Full-time

Re-posted 29 days ago

Stellantis rating

7.5

Company rating: 7.5 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

13th of 44 rated automakers

Job description

Position Overview
Stellantis is seeking a highly analytical and customer-focused Product Quality Customer Survey Specialist to drive the collection, analysis, and strategic use of customer satisfaction data across global vehicle programs.
This role plays a critical part in translating the voice of the customer into actionable insights, enabling product quality improvements, supporting target setting, and influencing engineering, manufacturing, and business decisions across the organization.
Key Responsibilities
Customer Survey Management & Analysis
  • Lead the strategy and execution of global product quality surveys for customers and suppliers.
  • Analyze customer satisfaction survey data to identify key concerns, strengths, and competitive positioning.
  • Develop and present dashboards, reports, and visual insights to senior leadership and key stakeholders.
  • Ensure data accuracy, reliability, and compliance (including GDPR requirements).

Insight Generation & Improvement Action Tracking
  • Provide clear and actionable insights from survey results to support quality improvement initiatives.
  • Ensure critical issues are supported with robust action plans and monitored to closure.
  • Collaborate with engineering, project teams, and manufacturing to align on improvement forecasts and validate assumptions.
  • Drive prioritization of quality actions based on customer feedback and benchmarking insights.

Quality Target Definition & Governance
  • Define customer satisfaction and quality targets for new vehicle programs, platforms, and modules.
  • Contribute to the annual global quality target setting process across brands and regions.
  • Support validation of targets with regional quality leaders and manage escalation processes when required.
  • Ensure transparency and clarity in target-setting methodologies.

Stakeholder Engagement & Cross-Functional Support
  • Act as a key interface between Quality, Engineering, Marketing Intelligence, Purchasing, and IT teams.
  • Train internal stakeholders on survey tools, data interpretation, and customer-focused decision-making.
  • Lead workshops, reviews, and milestone meetings to integrate customer feedback into business processes.

Systems & Process Improvement
  • Contribute to the development and enhancement of survey tools, reporting systems, and dashboards.
  • Lead or support IT-related initiatives to improve accessibility and usability of survey data.
  • Drive continuous improvement of survey methodologies and operational standards.

Basic Qualifications
  • Bachelor's degree in Engineering, Data Analytics, Business, or related field
  • Minimum 5 years of experience in Automotive Product Development, Market Intelligence, Quality, or Data Analytics
  • Strong analytical skills with proficiency in data interpretation and reporting tools (e.g., Excel, Power BI)
  • Experience working with customer satisfaction surveys or similar data-driven insights processes
  • Fluent English (written and spoken)

Preferred Qualifications
  • Master's degree in Engineering, Data Science, or a related discipline
  • Experience in automotive quality, customer experience (CX), or benchmarking analysis
  • Familiarity with survey design, statistical analysis, and correlation modeling
  • Experience working in a global, cross-functional environment
  • Knowledge of GDPR and data governance principles
  • Strong presentation skills with the ability to influence senior stakeholders
  • Experience leading digital/IT tool improvements or analytics platform development

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