JOB TITLE: Shop Manager - Ben & Jerry's New Haven
JOB TYPE: Full-time
PAY: $1050-$1200 weekly
LOCATION: New Haven, CT
JOB DESCRIPTION:
New Haven nights are alive -- and we need someone who thrives when the city does.
This is a leadership role for someone who's equal parts operator and culture-builder. You'll run a tight shop, grow a great team, and make sure every scoop hits the same standard at midnight as it does at noon. If you're energized by late-night rushes, love developing people, and want to lead a business that actually stands for something -- this one's for you.
Hours: Open until midnight on weekdays, until 3am on Fridays and Saturdays.
WHAT YOU'LL DO:
- Lead, coach, and develop a high-performing team that actually wants to show up
- Deliver standout guest experiences every hour, every night of the week
- Manage sales, labor, and daily operations with accountability and care
- Hold high standards during late-night hours when it counts most
- Represent the Ben & Jerry's brand and show up for the New Haven community
WHAT WE OFFER:
- $1050-$1200 weekly and bonus opportunities
- Health benefits, PTO, and wellness support
- A people-first, purpose-driven culture
- Real growth for leaders who want to go further
- Free ice cream (obviously)
WHAT YOU BRING:
- You care -- about your crew, the guest, and the product
- 2+ years of management experience in a fast-paced environment
- Strong leadership, communication, and people skills
- Comfort owning late-night operations and holding high standards after midnight
- Operational confidence and a team-focused mindset
Schedule note: This role includes regular late-night shifts. Weekday close is midnight; Friday and Saturday close is 3am. Night owls and experienced hospitality leaders encouraged to apply.