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Bellmen Jobs in Texas (NOW HIRING)

Columbia Sussex

Bellman/ Bell Captain

Addison, TX ยท On-site

About the Job Supervise bellmen as well as perform the daily responsibilities of these positions by establishing guest service and sustainability standards. Essential Job Functions: * Schedule, coach ...

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Bellmen information

What is the difference between Bellmen vs Concierge?

AspectBellmenConcierge
CredentialsHigh school diploma or equivalent; sometimes on-the-job trainingHigh school diploma; additional certifications or language skills often preferred
Work EnvironmentHotel lobby, guest rooms, baggage areasHotel lobby, front desk, guest services areas
Primary ResponsibilitiesAssisting with luggage, guiding guests, delivering itemsProviding guest information, booking services, local recommendations

While both Bellmen and Concierges work in hotel guest services, Bellmen primarily handle luggage and assist guests with physical needs, whereas Concierges focus on guest inquiries, reservations, and personalized services. Understanding these differences helps guests know who to approach for specific assistance during their stay.

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Infographic showing various Bellmen job openings in Texas as of August 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% In-person job distribution.

Bellman/ Bell Captain

Crestview Management, LLC

Addison, TX

Full-time

Re-posted 16 days ago

Job description

About the Job
Supervise bellmen as well as perform the daily responsibilities of these positions by establishing guest service and sustainability standards.
Essential Job Functions:
  • Schedule, coach, and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with Hilton values.
  • Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals and ensuring sufficient staffing to meet daily business demands.
  • Maintain security of and accurate records for all guest room keys issued to bell and door staff.
  • Accommodate guest requests in an accurate and efficient manner.
  • Coordinate group luggage requirements.
  • Monitor and maintain cleanliness and working conditions of departmental equipment/supplies.
  • Ensure that pertinent information is documented in the log book daily.
  • Load and unload luggage carts.
  • Tag and store luggage.
  • Escort guests to hotel rooms.
  • Make deliveries to guest rooms.
  • Assist guests with room changes.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Perform other duties as requested by management.

Position Requirements:
  • High School diploma preferred.
  • Previous experience working in a related function in a hotel is required.

Work Environment and Context:
  • Work schedule varies and may include working on holidays, weekends, and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting to 50 pounds, bending, and reaching.
E.O.E.

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