San Diego, CA · On-site
... in a fast-paced environment where no two days are the same, and you take pride in turning ... Bellman, Drivers and Plaza Attendant). Establish SOPs and checklists for all tasks Scheduling ...
San Diego, CA · On-site
... in a fast-paced environment where no two days are the same, and you take pride in turning ... Bellman, Drivers and Plaza Attendant). Establish SOPs and checklists for all tasks Scheduling ...
Santa Barbara, CA · On-site
$20.35/hr
... hotel * Assist with bellman duties when required * Reply to guests' questions and handle any concerns * Assist front desk staff as required * Replenish supplies in guest rooms * Change bed linens and ...
Santa Barbara, CA · On-site
$20.35/hr
... hotel * Assist with bellman duties when required * Reply to guests' questions and handle any concerns * Assist front desk staff as required * Replenish supplies in guest rooms * Change bed linens and ...
Santa Barbara, CA · On-site
$20.35/hr
... hotel * Assist with bellman duties when required * Reply to guests' questions and handle any concerns * Assist front desk staff as required * Replenish supplies in guest rooms * Change bed linens and ...
Quick apply
Santa Barbara, CA · On-site
$20.35/hr
... hotel * Assist with bellman duties when required * Reply to guests' questions and handle any concerns * Assist front desk staff as required * Replenish supplies in guest rooms * Change bed linens and ...
Manhattan Beach, CA · On-site
$21 - $21.40/hr
... in the hotel, such as the concierge station, the business center, swimming pool, etc. The bell person enters the room and turns on the lights. If it's daytime, the bellman may open the drapes. Next ...
Posted today
Quick apply
Manhattan Beach, CA · On-site
$21 - $21.40/hr
... in the hotel, such as the concierge station, the business center, swimming pool, etc. The bell person enters the room and turns on the lights. If it's daytime, the bellman may open the drapes. Next ...
Posted today
Manhattan Beach, CA · On-site
$12.75 - $17.25/hr
... in the hotel, such as the concierge station, the business center, swimming pool, etc. The bell person enters the room and turns on the lights. If it's daytime, the bellman may open the drapes. Next ...
Manhattan Beach, CA · On-site
$12.75 - $17.25/hr
... in the hotel, such as the concierge station, the business center, swimming pool, etc. The bell person enters the room and turns on the lights. If it's daytime, the bellman may open the drapes. Next ...
Manhattan Beach, CA · On-site
$21 - $21.40/hr
... in the hotel, such as the concierge station, the business center, swimming pool, etc. The bell person enters the room and turns on the lights. If it's daytime, the bellman may open the drapes. Next ...
Quick apply
Manhattan Beach, CA · On-site
$21 - $21.40/hr
... in the hotel, such as the concierge station, the business center, swimming pool, etc. The bell person enters the room and turns on the lights. If it's daytime, the bellman may open the drapes. Next ...
In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa ... bellman as needed * Assist front desk as needed * Keep linen rooms stocked with clean linens
In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa ... bellman as needed * Assist front desk as needed * Keep linen rooms stocked with clean linens
Avalon, CA · On-site
$15.75 - $19.25/hr
In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa ... bellman as needed * Assist front desk as needed * Keep linen rooms stocked with clean linens
Avalon, CA · On-site
$15.75 - $19.25/hr
In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa ... bellman as needed * Assist front desk as needed * Keep linen rooms stocked with clean linens
To provide professional and courteous service using Forbes standards for transportation and bellman ... Transport and shuttle guests on and off property in luxury hotel vehicles and golf carts to their ...
To provide professional and courteous service using Forbes standards for transportation and bellman ... Transport and shuttle guests on and off property in luxury hotel vehicles and golf carts to their ...
Riverside, CA · On-site
$13.75 - $18.50/hr
Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and ...
Riverside, CA · On-site
$13.75 - $18.50/hr
Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and ...
Avila Beach, CA · On-site
$16.50 - $21.25/hr
... judgement in resolving issues or refers to management as needed. Answers hotel internal and ... Coordinates special room deliveries with the bellman. Performs clerical duties as required ...
Avila Beach, CA · On-site
$16.50 - $21.25/hr
... judgement in resolving issues or refers to management as needed. Answers hotel internal and ... Coordinates special room deliveries with the bellman. Performs clerical duties as required ...
... hotel * Assist with bellman duties when required * Reply to guests' questions and handle any concerns * Assist front desk staff as required * Replenish supplies in guest rooms * Change bed linens and ...
... hotel * Assist with bellman duties when required * Reply to guests' questions and handle any concerns * Assist front desk staff as required * Replenish supplies in guest rooms * Change bed linens and ...
Malibu, CA · On-site
Training, coaching, and counselling Concierge, Bellman, Housekeeping, Engineering, and Food and ... Attend and participate in all hotel and/or departmental meetings, training sessions and other ...
Malibu, CA · On-site
Training, coaching, and counselling Concierge, Bellman, Housekeeping, Engineering, and Food and ... Attend and participate in all hotel and/or departmental meetings, training sessions and other ...
$19 - $21/hr
Maintains excellent standards of Health and Safety in line with hotel policy and CAL/OSHA ... May be required to assist the front desk or bellman. * Demonstrates loyalty and trustworthiness to ...
Quick apply
$19 - $21/hr
Maintains excellent standards of Health and Safety in line with hotel policy and CAL/OSHA ... May be required to assist the front desk or bellman. * Demonstrates loyalty and trustworthiness to ...
Training, coaching, and counselling Concierge, Bellman, Housekeeping, Engineering, and Food and ... Attend and participate in all hotel and/or departmental meetings, training sessions and other ...
Training, coaching, and counselling Concierge, Bellman, Housekeeping, Engineering, and Food and ... Attend and participate in all hotel and/or departmental meetings, training sessions and other ...
$15 - $18.50/hr
... judgement in resolving issues or refers to management as needed. * Answers hotel internal and ... Coordinates special room deliveries with the bellman. * Performs clerical duties as required ...
$15 - $18.50/hr
... judgement in resolving issues or refers to management as needed. * Answers hotel internal and ... Coordinates special room deliveries with the bellman. * Performs clerical duties as required ...
San Luis Obispo, CA · On-site
$19/hr
... judgement in resolving issues or refers to management as needed. * Answers hotel internal and ... Coordinates special room deliveries with the bellman. * Performs clerical duties as required ...
San Luis Obispo, CA · On-site
$19/hr
... judgement in resolving issues or refers to management as needed. * Answers hotel internal and ... Coordinates special room deliveries with the bellman. * Performs clerical duties as required ...
San Luis Obispo, CA · On-site
$15.75 - $19.25/hr
... judgement in resolving issues or refers to management as needed. * Answers hotel internal and ... Coordinates special room deliveries with the bellman. * Performs clerical duties as required ...
San Luis Obispo, CA · On-site
$15.75 - $19.25/hr
... judgement in resolving issues or refers to management as needed. * Answers hotel internal and ... Coordinates special room deliveries with the bellman. * Performs clerical duties as required ...
San Luis Obispo, CA · On-site
$19/hr
... in resolving issues or refers to management as needed.Answers hotel internal and external phone ... Coordinates special room deliveries with the bellman.Performs clerical duties as required including ...
Quick apply
San Luis Obispo, CA · On-site
$19/hr
... in resolving issues or refers to management as needed.Answers hotel internal and external phone ... Coordinates special room deliveries with the bellman.Performs clerical duties as required including ...
San Diego, CA · On-site
$15.25 - $19/hr
... Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with ... and hotel information * Perform other duties as assigned. * Actively participate in ongoing ...
San Diego, CA · On-site
$15.25 - $19/hr
... Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with ... and hotel information * Perform other duties as assigned. * Actively participate in ongoing ...
| Aspect | Bellman In Hotel | Concierge In Hotel |
|---|---|---|
| Credentials | High school diploma, customer service experience | High school diploma, customer service, sometimes specialized training |
| Work Environment | Front entrance, guest luggage areas | Lobby, front desk, guest service areas |
| Employer & Industry | Hotels, hospitality industry | Hotels, hospitality industry |
| Primary Role | Assist guests with luggage and directions | Provide information, reservations, and personalized guest services |
While both roles serve hotel guests, a Bellman primarily handles luggage and escorts guests, whereas a Concierge offers personalized services like reservations and local recommendations. Both positions require excellent customer service skills and are essential for guest satisfaction in the hospitality industry.
San Diego, CA • On-site
Full-time
Posted 29 days ago
We are seeking a hands-on, highly operational Room Division Operations Manager to lead the execution of our Front Desk and Housekeeping team.
This is not a desk role. This is for a leader who:
If you thrive in a fast-paced environment where no two days are the same, and you take pride in turning operational complexity into seamless guest experiences, this is your role.
Key Responsibilities:Owning Daily Rooms Division ExecutionOversee day-to-day Front Desk and Housekeeping activities
Ensure rooms are guest-ready, accurate, and aligned across departments
Act as the central operational leader driving communication and follow-through
Support guest service recovery and Outrageous Hospitality
Own all Quore work orders and task management
Ensure issues are prioritized, completed, and properly documented
Identify recurring issues and escalate trends
Audit completed work for quality and consistency
Work with Maintenance Dept to ensure all room PMs are completed
Adhere to Brand Standards in all areas of the operation.
Ensure Guest safety by proactively addressing issues.
Ensure team safety through proper training.
Ensure rooms meet brand and company cleanliness standards
Oversee inspections, deep cleans, and project work
Oversee Housekeeping Supervisors and inspectors.
Help ensure the Hacienda always sparkles
Ensure compliance with OSHA, safety, and company standards
Support incident documentation and follow-up
Conduct regular property walks focused on:
Cleanliness
Safety
Functionality
Ensure Outrageous Hospitality and Clear internal communications
Lead Front Desk team to include (GSAs, Bellman, Drivers and Plaza Attendant). Establish SOPs and checklists for all tasks
Scheduling
Training
Room readiness
Early arrivals / late departures
Guest escalations
Lead daily operational check-ins
Hold teams accountable for execution and follow-through
Support coaching, training, and performance conversations
Drive a culture of Outrageous Hospitality and operational discipline
3+ years of hotel operations leadership experience
Strong background in Rooms Division (Front Desk, Housekeeping)
Experience using systems like Quore or similar work order platforms preferred
Proven ability to manage multiple departments and priorities simultaneously
Strong leadership presence - able to coach, hold accountability, and lead by example
Highly organized with strong attention to detail
Comfortable working in a hands-on, fast-moving environment
The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.
Sourced by ZipRecruiter
Traveler accommodation
201 - 500 Employees
Sacramento, CA, US
2013
