Guest Service - Bellman
$13.75 - $18.50/hr
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.
$13.75 - $18.50/hr
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.
$13.75 - $18.50/hr
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe.
$6.51 - $7.71
9% of jobs
$7.71 - $8.92
2% of jobs
$10 is the 25th percentile. Wages below this are outliers.
$8.92 - $10.12
16% of jobs
$10.12 - $11.33
7% of jobs
$11.33 - $12.53
6% of jobs
$12.53 - $13.74
6% of jobs
The median wage is $13.98 / hr.
$13.74 - $14.95
16% of jobs
$15.94 is the 75th percentile. Wages above this are outliers.
$14.95 - $16.15
15% of jobs
$16.15 - $17.36
10% of jobs
$17.36 - $18.56
7% of jobs
$18.56 - $19.77
5% of jobs
$6
$13
$19
| Aspect | Bellman | Hotel Concierge |
|---|---|---|
| Primary Role | Assist guests with luggage and transportation | Provide guest services, reservations, and local information |
| Work Environment | Hotel lobby, entrance, or guest rooms | Hotel lobby, front desk, or guest services area |
| Required Credentials | High school diploma, customer service skills | High school diploma, excellent communication skills |
| Industry Usage | Common in hospitality and travel sectors | Common in luxury and full-service hotels |
While both roles serve hotel guests, Bellmen primarily handle luggage and transportation assistance, whereas hotel concierges focus on guest services, reservations, and local recommendations. Both positions are essential in providing excellent guest experiences but differ in their specific responsibilities and interactions within the hotel environment.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Mission Inn Hotel & Spa, a legendary property in the Pyramid Global Hospitality portfolio located in the heart of Riverside, California. Featuring 238 guest rooms and over 160,000 sq ft of meeting and event space, this AAA Four-Diamond, National Historic Landmark spans an entire city block and offers a truly unique and dynamic environment for hospitality professionals.What you will have an opportunity to do:
We are looking for a highly motivated individuals to join our Guest Services team as a Bell Attendant. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Bell Attendant assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to "WOW" people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
What are we looking for?
Qualifications:
Compensation:
$16.90-
$16.90Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.