Behavioral Science Consultant Jobs in Quebec (NOW HIRING)

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

KPMG's Banking & Capital Markets Management Consulting practice helps banks, credit unions, payment providers and fintechs design and implement business and technology change. We work across commercial and retail banking, payments and digital banking operations, from strategy and target-state design through requirements, process redesign, integration, testing, implementation, operational readiness and adoption. 

As a Senior Consultant, you will help financial institutions redesign banking processes and implement the systems that enable them. You will work at the intersection of banking operations and technology, owning analysis and delivery across core banking, lending/credit, deposits, digital channels, onboarding, servicing or adjacent banking capabilities

• Own business and functional analysis for banking transformation and system implementation workstreams. 
• Assess current-state processes, operating models and technology landscapes and design target-state processes, roles, controls and system interactions. 
• Elicit and document business, functional, data, integration and non-functional requirements; develop user stories, process flows, acceptance criteria and traceability. 
• Translate banking needs into system specifications and work with product, architecture, engineering, data, vendors and QA teams to validate solution design. 
• Support platform implementation activities such as configuration decisions, interface design, data mapping, migration, testing, defect resolution, cutover and operational readiness. 
• Facilitate workshops and manage day-to-day client stakeholders across business, operations and technology. 
• Identify dependencies, gaps, risks and decisions across integrated banking processes and drive them to resolution. 
• Contribute to proposals, practice content and the coaching of junior team members. 

• 3-5+ years of relevant experience in banking technology, financial services, consulting, systems integration or digital transformation. 

• Experience delivering technology-enabled change for a bank, credit union, financial institution or financial-services client. 

• Demonstrated knowledge of at least one banking domain such as commercial banking, retail banking, lending/credit, deposits, onboarding, servicing, digital banking, payments or treasury/cash management. 

• Hands-on experience across the solution lifecycle, including requirements, functional design, integration, testing, migration and implementation. 

• Ability to understand banking systems, data flows and interfaces and to translate between business and technology stakeholders. 

• Strong business analysis, process design, problem-solving and documentation skills. 

• Ability to own a workstream, manage priorities and deliver high-quality client outputs with limited supervision. 

• Strong stakeholder management, workshop facilitation and written/verbal communication skills. 

Nice to have 

• Experience with platforms such as nCino, Loan IQ, AFS, ACBS, Oracle FLEXCUBE, Temenos, Finastra, FIS, Fiserv, Salesforce,
• ServiceNow or comparable banking solutions. 
• Knowledge of APIs, microservices, cloud platforms, data architecture, cybersecurity, identity/access management or technology-risk remediation. 
• Experience with digital banking, workflow/case management, open banking, customer onboarding or banking integration patterns. 
• Experience with Jira, Confluence, SQL, Power BI, Tableau, ServiceNow or similar tools. 
• Progress toward a business-analysis, project-management, agile, architecture, data or cloud certification; French-English bilingual capability is an asset for client delivery in Quebec. 

Providing you with the support you need to be at your best

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

• 3-5+ years of relevant experience in banking technology, financial services, consulting, systems integration or digital transformation. 

• Experience delivering technology-enabled change for a bank, credit union, financial institution or financial-services client. 

• Demonstrated knowledge of at least one banking domain such as commercial banking, retail banking, lending/credit, deposits, onboarding, servicing, digital banking, payments or treasury/cash management. 

• Hands-on experience across the solution lifecycle, including requirements, functional design, integration, testing, migration and implementation. 

• Ability to understand banking systems, data flows and interfaces and to translate between business and technology stakeholders. 

• Strong business analysis, process design, problem-solving and documentation skills. 

• Ability to own a workstream, manage priorities and deliver high-quality client outputs with limited supervision. 

• Strong stakeholder management, workshop facilitation and written/verbal communication skills. 

Nice to have 

• Experience with platforms such as nCino, Loan IQ, AFS, ACBS, Oracle FLEXCUBE, Temenos, Finastra, FIS, Fiserv, Salesforce,
• ServiceNow or comparable banking solutions. 
• Knowledge of APIs, microservices, cloud platforms, data architecture, cybersecurity, identity/access management or technology-risk remediation. 
• Experience with digital banking, workflow/case management, open banking, customer onboarding or banking integration patterns. 
• Experience with Jira, Confluence, SQL, Power BI, Tableau, ServiceNow or similar tools. 
• Progress toward a business-analysis, project-management, agile, architecture, data or cloud certification; French-English bilingual capability is an asset for client delivery in Quebec. 

Providing you with the support you need to be at your best