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Behavioral Health Operations Jobs in Rochester, NH

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Behavioral Health Operations information

See Rochester, NH salary details

$9

$23

$48

How much do behavioral health operations jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for behavioral health operations in Rochester, NH is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $27.07 per hour, depending on experience, location, and employer.

What is behavioral health operations?

Behavioral health operations refer to the management and coordination of services, personnel, and resources within organizations that provide mental health and substance use treatment. This role involves overseeing workflows, ensuring regulatory compliance, optimizing patient care delivery, and improving operational efficiency. Professionals in behavioral health operations may also manage budgets, staff training, and quality improvement initiatives to support the overall mission of behavioral health organizations.

What is the difference between Behavioral Health Operations vs Behavioral Health Clinician?

AspectBehavioral Health OperationsBehavioral Health Clinician
CredentialsTypically requires a bachelor's degree or related experience; certifications varyRequires a license (e.g., LCSW, LPC, LMFT) and relevant clinical certifications
Work EnvironmentAdministrative settings, clinics, hospitals, or community organizationsDirect patient care in clinics, hospitals, or outpatient settings
Employer & Industry UsageUsed in healthcare organizations managing programs and operationsUsed by licensed professionals providing therapy and assessments
Search & Comparison IntentFocuses on management, coordination, and operational rolesFocuses on clinical treatment and patient interaction

Behavioral Health Operations roles primarily involve managing programs, coordinating services, and overseeing administrative functions within behavioral health organizations. In contrast, Behavioral Health Clinicians provide direct patient care, including therapy and assessments. Both roles are essential but differ significantly in responsibilities, credentials, and work environment.

What are some common challenges faced in behavioral health operations, and how can they be addressed?

Professionals in Behavioral Health Operations often encounter challenges such as coordinating care across multidisciplinary teams, maintaining compliance with changing healthcare regulations, and optimizing workflow efficiency in fast-paced environments. Addressing these challenges requires strong organizational skills, adaptability, and clear communication with clinical staff, administrators, and external partners. Leveraging technology and standardized processes can help streamline operations, while ongoing training ensures teams remain compliant and effective in delivering quality behavioral health services.

What are the key skills and qualifications needed to thrive in behavioral health operations?

To thrive in Behavioral Health Operations, you need a solid understanding of healthcare administration, behavioral health regulations, and experience in program management, often supported by a degree in healthcare administration, public health, or a related field. Familiarity with electronic health records (EHR) systems, data analytics tools, and compliance management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills enable success in coordinating teams and ensuring quality care. These competencies are crucial for optimizing operational efficiency, regulatory compliance, and positive outcomes for patients and staff.
What cities near Rochester, NH are hiring for Behavioral Health Operations jobs? Cities near Rochester, NH with the most Behavioral Health Operations job openings:
Behavioral Health Operations jobs near you
Infographic showing various Behavioral Health Operations job openings in Rochester, NH as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 100% In-person job distribution, with an average salary of $49,170 per year, or $23.6 per hour.

Coord Clncl Liaison/Spec Needs

AmeriHealth Caritas Health Plan

Concord, NH • On-site

Full-time

Medical, Dental, Retirement, PTO

Posted 19 days ago

AmeriHealth Caritas rating

8.3

Company rating: 8.3 out of 10

Based on 73 frontline employees who took The Breakroom Quiz

127th of 303 rated insurance

Job description

Position Summary:
Under the supervision of the Integrated Healthcare Management Manager, the Behavioral Health Coordinator/Clinical Liaison is responsible for identifying, assessing, planning, coordinating, and implementing appropriate, cost-effective, and quality healthcare services for individuals requiring additional assistance in accessing behavioral health services. Acts as a liaison between the Health Plan and regulatory agencies. Works collaboratively with all Health Plan departments and providers to facilitate cost-effective care and improve member outcomes.
Essential Responsibilities
  • Acts as a liaison between regulatory agencies, the Health Plan, behavioral health members, caregivers, healthcare providers, and payors.
  • Investigates and assists in the resolution of issues referred to the Health Plan from the Medicaid agency including, but not limited to, pharmacy, claims, member appeals, medical and dental provider network issues, care delivery, access to care, expedited enrollment, and residential and long-term placement for behavioral health members.
  • Participates in meetings, conference calls, and case discussions with government agencies and/or providers including, but not limited to, on-site Behavioral Health Monitoring meetings, Joint Treatment Plan Conferences, PH-MCO/BH-MCO meetings, Juvenile Court Services, and Integrated Health Homes (IHH).
  • Collaborates with Statutory Reporting and Medical Informatics in the preparation and review of monthly Behavioral Health reports. Provides monthly reports and analysis of operations and services as required by departmental guidelines and regulatory requirements.
  • Functions as a liaison with community organizations and healthcare providers. Supports and assists providers and advocates for behavioral health members in resolving questions regarding access to covered care and services.
  • Supports IHCM staff as they work with members, caregivers, PCPs, specialists, and providers to resolve issues affecting individual members or behavioral health populations. Monitors and coordinates reporting and resolution of issues to the Medicaid agency or other responsible government agencies.
  • Performs other duties and projects as assigned.

Work Arrangement: Remote - Anywhere within the State of New Hampshire.
Education and Experience:
  • Bachelor's Degree required.
  • Registered Nurse (RN) required.
  • Licensed Social Worker (LSW) preferred.
  • Knowledge of systems and resources in New Hampshire preferred
  • 3 years of experience working with behavioral health and/or Medicaid populations. 5+ years is strongly preferred.
  • 5 years of clinical nursing or behavioral health experience.

Our Comprehensive Benefits Package
Flexible work solutions include remote options, hybrid work schedules, competitive pay, paid time off, holidays and volunteer events, health insurance coverage for you and your dependents starting Day 1, 401(k) retirement savings plan, tuition reimbursement, and more.
Why Join Us: Your career starts now. We are looking for the next generation of healthcare leaders. At AmeriHealth Caritas, we are passionate about helping people get care, stay well, and build healthy communities. As one of the nation's leaders in healthcare solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services, and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together, we can build healthier communities. If you are driven to make a difference, we want to hear from you.
About AmeriHealth Caritas
Headquartered in Newtown Square, Pennsylvania, AmeriHealth Caritas is a mission-driven organization with over 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. Our services include integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services. Discover more about us at http://www.amerihealthcaritas.com

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