Behavioral Health Operations Jobs in Philadelphia, PA

Lead Operations. Strengthen Teams. Transform Lives.

The Rescue Mission of Trenton is seeking an experienced and mission-driven leader to serve as our Director of Behavioral Health Operations.

This is an opportunity to play a critical role in shaping the future of our Behavioral Health programs. We are seeking a strategic operator who understands that strong systems, strong culture, and strong leadership create the foundation for exceptional client care.

Reporting directly to the Chief Behavioral Health Officer and working in close partnership with the Director of Behavioral Health, this role provides operational leadership to ensure Behavioral Health services are organized, effective, consistent, and aligned with the Mission’s vision and standards of excellence.

The ideal candidate is a collaborative leader who can translate strategy into action, strengthen operational processes, develop teams, and create an environment where staff are empowered and clients experience dignity, safety, and meaningful recovery.

If you are a leader who enjoys building systems, developing people, solving complex challenges, and creating lasting organizational improvements, we invite you to apply.

What You'll Do

As the Director of Behavioral Health Operations, you will:

• Provide strategic operational leadership for Behavioral Health programs, ensuring daily operations support organizational priorities, treatment philosophy, and client outcomes.
• Partner with the Chief Behavioral Health Officer and Director of Behavioral Health (Clinical) to implement program goals, strengthen services, and support continuous improvement.
• Monitor key performance indicators related to staffing, attendance, overtime, incidents, client satisfaction, engagement, environmental standards, and operational performance.
• Ensure residential operations support a safe, respectful, therapeutic environment that promotes dignity and recovery.
• Support regulatory readiness and compliance with organizational policies, licensing requirements, CARF standards, and contractual obligations.

What You'll Bring

We are looking for a leader who combines operational expertise, emotional intelligence, and a passion for serving others.

Preferred Qualifications:

• Bachelor’s degree in Behavioral Health, Human Services, Healthcare Administration, Business Administration, Organizational Leadership, Public Administration, or a related field. Master’s degree preferred.
• Progressive leadership experience in behavioral health, substance use disorder treatment, residential services, healthcare, human services, or another complex 24-hour operating environment.
• Experience leading managers, supervisors, and multidisciplinary teams.
• Demonstrated ability to improve operations, develop leaders, strengthen culture, and implement organizational change.
• Knowledge of recovery-oriented, trauma-informed, and person-centered behavioral health services.
• Strong communication, collaboration, problem-solving, and decision-making skills.
• Ability to balance strategic vision with hands-on operational execution.

Salary: $90,000–$105,000 annually 

Schedule: Full-Time | Exempt | Monday–Friday

Why Join the Rescue Mission of Trenton?

At the Rescue Mission of Trenton, you will be part of an organization committed to restoring hope and transforming lives.

You will have the opportunity to influence the future of Behavioral Health services while working alongside passionate professionals dedicated to excellence, compassion, and meaningful impact.

Your leadership will directly contribute to creating a stronger program, a stronger team, and better outcomes for the individuals we serve.

What We Offer

• Medical, Dental & Vision Insurance starting the first month after hire
• 100% Employer-Paid Life Insurance
• 401(k) with a 2% employer contribution and up to a 4% employer match
• Immediate Paid Time Off plus accrued Sick Time
• 12 Floating Holidays available after 90 days
• Supportive, collaborative, mission-driven leadership team

Professional Growth & Development

We believe exceptional leaders continue to grow. We invest in our team through:

• Annual reimbursement for professional development and continuing education
• Ongoing in-house learning opportunities and collaborative support
• Opportunities for advancement within a growing organization

How to Apply

Interested candidates are encouraged to submit a resume for consideration.

Ready to Make a Difference?

If you are ready to lead with purpose, strengthen behavioral health operations, develop exceptional teams, and help create an environment where hope, healing, and recovery thrive, we encourage you to apply.

Join the Rescue Mission of Trenton and help shape the future of Behavioral Health.

Equal Employment Opportunity

The Rescue Mission of Trenton is an Equal Opportunity Employer committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, ancestry, citizenship status, age, disability, sexual orientation, marital status, genetic information, military or veteran status, pregnancy, gender identity or expression, breastfeeding, or any other characteristic protected by applicable federal, state, or local law.