Behavioral Health Claims Analyst Jobs (NOW HIRING)

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About Swiss Re's Graduate Programme for Early-Career Talent
We're looking for intellectually curious, motivated early-career talent who are completing or have recently completed a bachelor's degree and want to grow, learn, and make a difference. In the US, this opportunity is designed primarily for recent undergraduate talent, though candidates with relevant master's or doctoral degrees may also be considered. If you have no more than three years of professional experience and fit this description, please apply for our rotational Swiss Re Graduate Programme, which starts Fall 2027.
You'll gain hands-on experience in the complex, multifaceted, and fast-paced world of reinsurance and commercial insurance, rotate into different local teams, and receive tailored training to build your expertise. This is your opportunity to shape your career, help protect societies from the world's most threatening hazards, and contribute to making the world more resilient.
About the Claims Analyst Role:
As a Claims Analyst within our Life & Health Claims team, you will develop expertise in assessing and managing claims while supporting Swiss Re's commitment to delivering fair, timely, and thoughtful claim outcomes for our clients.
You will primarily focus on mortality claims while gaining exposure to additional Life & Health product lines, including group life, accidental death, disability income, and waiver of premium claims. Through a combination of on-the-job learning, coaching, and collaboration with colleagues across underwriting and client management, you'll build a strong foundation in claims assessment, risk analysis, and client service.
Your responsibilities will include:

• Manage a portfolio of claims from first notification through final resolution, ensuring timely, accurate, and consistent claim handling.

• Investigate, evaluate, and settle mortality, group life, accidental death, disability income, and waiver of premium claims.

• Analyze policy terms, coverage provisions, and claim documentation to determine eligibility and claim outcomes.

• Conduct detailed claim investigations, evaluate medical and financial information, and document claim files appropriately.

• Apply technical expertise, sound judgment, and analytical thinking to achieve fair and prompt claim resolutions.

• Complete detailed reviews of claim-related issues and maintain accurate claim records and documentation.

• Establish and maintain appropriate claim reviews and consultations for clients.

• Maintain a strong client focus by proactively researching issues, responding to inquiries, and helping ensure a high level of client satisfaction.

• Partner closely with underwriters and other internal stakeholders to provide claims consultation, support coverage discussions, and share claims insights.

• Contribute claims expertise to business initiatives, changes in claims philosophy, best practices, and process improvements.

• Support the development of claims processes, systems, and operational enhancements.

• Contribute to claims reporting, trend analysis, and business intelligence activities to support decision-making.

• Participate in training, audits, claim seminars, and professional development opportunities to strengthen technical expertise.

• Contribute to cross-functional projects and initiatives, ensuring relevant claims perspectives are considered in broader business activities.

• Adhere to risk management standards, regulatory requirements, and company best practices.

Throughout the programme, you will follow a structured development plan tailored to your strengths and career aspirations, with ongoing feedback and exposure to colleagues across Swiss Re's Life & Health organization.
About the Team:
You will join Swiss Re's Life & Health Claims team, a collaborative group of professionals located across multiple offices throughout the United States.
Our team is responsible for managing and resolving Life & Health claims while supporting clients, underwriters, and business partners with technical expertise and thoughtful guidance. We work in a highly collaborative environment that values diverse perspectives, continuous learning, and independent thinking.
As a graduate, you'll have the opportunity to learn from experienced claims professionals, build a strong internal network, and gain insight into how claims contributes to Swiss Re's broader mission of making the world more resilient.
About You:We are looking for people who:

• Have completed, or are about to complete, a Bachelor's or Master's degree in Business, Finance, Pre-Law, Risk Management, Insurance, or a related field, with a cumulative GPA of 3.0 or higher.

• Have no more than three years of professional experience.

• Are intellectually curious about insurance, risk management, and the role claims plays in helping clients navigate complex and meaningful life events.

• Bring strong analytical, data management, and problem-solving skills, with the ability to evaluate information and make sound decisions.

• Communicate clearly and build effective relationships with clients, colleagues, and business partners.

• Demonstrate strong organizational skills and attention to detail while managing multiple priorities.

• Enjoy working both independently and collaboratively in a team environment.

• Bring a client-focused mindset and a commitment to delivering high-quality service.

• Are interested in developing technical expertise and building a long-term career in the insurance and reinsurance industry.

• Are willing to obtain any required adjuster licensing.

This role includes <25% travel to attend industry conferences, client meetings, client training meetings, client audit meetings and underwriting meetings as necessary.
The base salary for this role is $70,000. Candidates with advanced degrees may be eligible for a higher base compensation. Please note that the compensation details listed reflect the base salary only and do not include short-term incentives or other benefits offered.
Please note: Graduate and Intern positions at Swiss Re are not eligible for US work authorization sponsorship.
About Swiss Re Corporate Solutions
Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer. We anticipate and manage risks, from natural catastrophes and climate change to cybercrime.
Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.
Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. Swiss Re Corporate Solutions embraces a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.
If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.
Swiss Re is an equal opportunity employer. It is our practice to recruit, hire and promote without regard to race, religion, color, national origin, sex, disability, age, pregnancy, sexual orientations, marital status, military status, or any other characteristic protected by law. Decisions on employment are solely based on an individual's qualifications for the position being filled.
During the recruitment process, reasonable accommodations for disabilities are available upon request. If contacted for an interview, please inform the Recruiter/HR Professional of the accommodation needed.
We may use AI-powered tools to support the review and evaluation of applications for this position. These tools provide additional insights to our recruitment teams, but all hiring decisions are carefully reviewed and made by people. To learn more about how we use AI in recruitment and how we handle your personal data, please review our Data Privacy Statement before applying.
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