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Behavioral Health Case Management Jobs in Delaware

Apis Services Inc

CASE MANAGER

New Castle, DE · On-site

$18.25/hr

One (1) year or more of direct case management experience. * Experience working with individuals experiencing behavioral health, mental health, substance use, or other human service needs. Knowledge ...

NR Consulting

RN/TRN

Wilmington, DE · On-site

Critical care/intensive care unit, Step Down, Emergency Department, Medical/Surgical, L&D, Telemetry, PCU, CCU, CVICU, PACU, Rehab, Behavioral Health, Case Management, OB/GYN Shift: Days, nights, and ...

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Behavioral Health Case Management information

What is behavioral health case management?

Behavioral health case management is a service that helps individuals with mental health or substance use challenges access and coordinate the care and resources they need. Case managers assess clients’ needs, develop care plans, connect them with treatment providers and community resources, and monitor progress over time. The goal is to ensure clients receive comprehensive, personalized support to improve their mental health, daily functioning, and overall quality of life.

What are the key skills and qualifications needed to thrive as a behavioral health case manager?

To thrive as a Behavioral Health Case Manager, you typically need a background in social work, psychology, or counseling, often supported by a relevant bachelor's or master's degree and, in some cases, licensure. Familiarity with electronic case management systems, behavioral health assessment tools, and regulatory documentation is usually required. Strong interpersonal communication, cultural competency, and problem-solving skills help professionals build trust and effectively advocate for clients. These competencies are essential for coordinating care, ensuring compliance, and achieving positive outcomes for individuals with behavioral health needs.

What are some common challenges behavioral health case managers face when coordinating care for clients?

Behavioral Health Case Managers often encounter challenges such as navigating complex healthcare systems, coordinating care among multiple providers, and addressing barriers like limited resources or client engagement issues. They frequently work with clients who have co-occurring disorders or social determinants impacting their well-being, which requires creativity and persistence in finding appropriate services. Effective communication, organization, and problem-solving skills are essential for managing these challenges while ensuring clients receive comprehensive, individualized care.

What is the difference between Behavioral Health Case Management vs Mental Health Counselor?

AspectBehavioral Health Case ManagementMental Health Counselor
CredentialsCertification (e.g., CCMHC, CBHCM), relevant degreesMaster's degree in counseling or psychology, state licensure
Work EnvironmentHospitals, clinics, community agenciesPrivate practices, clinics, hospitals
Employer & IndustryHealthcare providers, social service agenciesMental health clinics, private practices
Primary FocusCoordinating care, resource linkage, treatment planningProviding therapy, diagnosis, and treatment

While both roles support mental health, Behavioral Health Case Management focuses on coordinating services and resources for clients, whereas Mental Health Counselors provide direct therapy and diagnosis. Understanding these differences helps in choosing the right career path or service.

What does a behavioral health case management do in behavioral health?

A behavioral health case management professional coordinates and monitors care for individuals with mental health or substance use disorders. They develop treatment plans, connect clients to community resources, and collaborate with healthcare providers to ensure comprehensive support. Strong communication skills and knowledge of mental health services are essential in this role.

What is the role of a behavioral health case manager in mental health?

A behavioral health case manager in mental health coordinates care for clients with mental health conditions, develops treatment plans, connects clients to community resources, and monitors progress. They often collaborate with healthcare providers and may require certification such as the Certified Case Manager (CCM) or similar credentials. Their goal is to support clients in managing their mental health and improving overall well-being.

What are the most commonly searched types of Behavioral Health Case Management jobs in Delaware?

The most popular types of Behavioral Health Case Management jobs in Delaware are:

What cities in Delaware are hiring for Behavioral Health Case Management jobs?

Cities in Delaware with the most Behavioral Health Case Management job openings:

Behavioral Health Case Management jobs near you
Infographic showing various Behavioral Health Case Management job openings in Delaware as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 17% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Medical Assistant / Case Manager

BRANDYWINE COUNSELING & COMMUNITY SERVICES INC

Milford, DE • On-site

$17 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Brandywine Counseling & Community Services rating

6.9

Company rating: 6.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Description:

Who we are

Since 1985, Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention, and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges.


BCCS is seeking a full time certified Medical Assistant / Case Manager for STARS program, a mobile treatment unit.


The Full-time STARS Medical Assistant / Case Manager has the primary responsibility for:

  • Providing quality, sufficient and appropriate medical case management and advocacy services to clients served in our outpatient behavioral health treatment program, which includes Medication Assisted Treatment, office-based treatment services, outpatient treatment services.
  • The Medical Assistant does this by increasing access to care through outreach and enrollment, improving health through education and support, and ensuring appropriate use of health care and behavioral health services.
  • Complete medical case management duties, including but not limited to: observing random urinalysis, printing lab requisitions and lab orders, data entry and tracking of all urine drug screen results, calling clients for random urine drug screens, ordering supplies, completing prior authorizations for treatment, maintaining a spreadsheet for tracking data related to the STARS program, inputting data into an online database.
  • Driving the RV, scheduling medical appointments or coordinating medical care for patients with outside providers, setting up primary care appts for patients who do not have PCP, documentation related to efforts to schedule medical appointments, verifying insurance.
  • Provide coverage of front desk duties, which includes scheduling, answering phones, transportation orders, etc. The position is stationed at the front desk - there are two workstations in the front office and there is a receptionist stationed there as well, but the Medical Assistant/Case Manager and the receptionist will share some basic clerical/medical office duties.
  • The STARS Medical Assistant/Case Manager will accompany the treatment team on the mobile unit into the community for client contacts, will make community engagements with local providers, collaborate and coordinate with referral sources, and will attend community events that the STARS unit schedules.
  • In addition, the Medical Assistant will be the point person for information dissemination and collaboration of clinical and medical services internally and externally.
Requirements:

Hours:

  • Monday - Friday
  • 5:00 a.m. to 1:00 p.m.
  • Possibility for community events held in the evenings.

Qualifications:

  • REQUIRED: High School Diploma
  • REQUIRED: Valid Driver’s License w/ 2 Points or Less
  • PREFERRED: Medical Assistant Certification
  • PREFERRED: Phlebotomy experience


The compensation package for this position includes:

  • Group medical, dental, and vision coverage with low employee costs
  • 32 paid days off annually
  • Tuition reimbursement
  • A retirement plan with a company match of up to 4%!
  • BCCS is a qualified employer for Public Service Loan Forgiveness (PSLF)
  • Opportunity for advancement

What Brandywine Counseling & Community Services employees say

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Benefits

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