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Behavioral Health Associate Jobs in West Springfield, MA

Behavioral Health Network

Program Manager

Holyoke, MA · On-site

Description Behavioral Health Network (BHN) is the largest provider of behavioral health services ... Associate's or Bachelor's Degree (preferred) * Minimum 3 years of direct care experience (required)

Behavioral Health Network

Family Partner- IFFSS

Springfield, MA · On-site

$17.50 - $22.25/hr

... emotional, behavioral, or mental health needs * High School Diploma or GED and 2+ years of experience working with youth/families, OR Associate's degree with 1+ year of experience, OR Bachelor ...

Behavioral Health Network

Outreach Worker-FIT

Springfield, MA · On-site

$19 - $23/hr

Description Behavioral Health Network (BHN) is the largest provider of behavioral health services ... Associate's or Bachelor's degree in Human Services with relevant experience, or enrolled in a ...

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All JobsBehavioral Health Associate JobsBehavioral Health Associate Jobs in West Springfield, MA

Behavioral Health Associate information

See West Springfield, MA salary details

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How much do behavioral health associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for behavioral health associate in West Springfield, MA is $25.99, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $32.12 per hour, depending on experience, location, and employer.

What are some common challenges behavioral health associates face during their shifts, and how can they effectively manage them?

Behavioral Health Associates often encounter challenging situations such as managing patients in crisis, de-escalating tense interactions, and maintaining safety in a dynamic environment. It is vital to stay calm under pressure, use therapeutic communication techniques, and follow established protocols to ensure both patient and staff safety. Regular team debriefings, ongoing training, and support from colleagues and supervisors also help associates process difficult experiences and maintain their own well-being.

What are the key skills and qualifications needed to thrive as a behavioral health associate, and why are they important?

To thrive as a Behavioral Health Associate, you need a background in psychology or a related field, knowledge of mental health disorders, and often a relevant certification such as Certified Behavioral Health Technician (CBHT). Familiarity with electronic health records (EHR), crisis intervention techniques, and de-escalation tools is typically required. Compassion, patience, and strong interpersonal communication skills help you effectively support patients and collaborate with healthcare teams. These skills ensure the safety, well-being, and recovery of patients in behavioral health settings.

What is a behavioral health associate?

Behavioral Health Associates are professionals who support individuals experiencing mental health or substance use challenges. They typically work in hospitals, residential treatment centers, or outpatient facilities, helping patients with daily activities, monitoring their well-being, and assisting with therapeutic interventions under the supervision of licensed clinicians. Their role is crucial in creating a safe and supportive environment, encouraging patients’ participation in treatment, and communicating observations to the healthcare team. Behavioral Health Associates may also help with crisis intervention and de-escalation, ensuring that patients receive compassionate and effective care.
What job categories do people searching Behavioral Health Associate jobs in West Springfield, MA look for? The top searched job categories for Behavioral Health Associate jobs in West Springfield, MA are:
What cities near West Springfield, MA are hiring for Behavioral Health Associate jobs? Cities near West Springfield, MA with the most Behavioral Health Associate job openings:
Behavioral Health Associate jobs near you
Infographic showing various Behavioral Health Associate job openings in West Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 33% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,062 per year, or $26 per hour.

Therapeutic Mentor-Westfield

Behavioral Health Network

Westfield, MA • On-site

$17.75 - $23.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Description
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Therapeutic Mentor to join our In-Home Therapy program.
What We Offer
  • Comprehensive benefits including health, dental, vision, and retirement match
  • Generous paid time off and holidays
  • Career advancement opportunities with one in three positions filled internally
  • Ongoing training, supervision, and professional development
  • A supportive, collaborative, and mission-driven work environment
  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As a Therapeutic Mentor, you will work one-on-one with children and adolescents with behavioral health challenges to help them achieve stability and success in the community. You'll provide structured therapeutic activities, modeling, coaching, and skill-building, while working collaboratively with families and a multidisciplinary team.
  • Provide individual mentoring and support in home, school, and community settings
  • Reinforce treatment goals by helping youth develop coping skills and positive behaviors
  • Model and coach youth in social skills, emotional regulation, and goal achievement
  • Collaborate with clinicians, schools, and caregivers to coordinate care
  • Support families in accessing resources and community supports
  • Maintain accurate and timely documentation including progress notes and treatment updates
  • Participate in team meetings, supervision, and ongoing professional development
Who You Are
  • High School Diploma, Associate's, or Bachelor's degree required
  • At least 2 years of experience working with children and families required
  • Experience working with youth with Serious Emotional Disturbance strongly preferred
  • Strong communication, mentoring, and problem-solving skills
  • Knowledge of community resources and ability to connect youth and families to supports
  • Cultural competence and ability to work effectively with diverse populations
  • Valid driver's license and reliable vehicle required
  • Comfortable using word processing, email, and documentation systems
We Hire for Purpose!
Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services. We support our employees with the same compassion and respect we provide to the children, families, and communities we serve.
How to Apply
If you're ready to make a meaningful impact in the lives of children and families as a Therapeutic Mentor, we'd love to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply today.

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