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Bdc Sales Associate Jobs in Michigan (NOW HIRING)

BDC Representative Get your career in gear with Rafih Auto Group! The Rafih Auto Group is looking ... Coordinate follow-up with dealership associates and Sales Manager to ensure proper customer service ...

Bdc Sales Associate information

What is the difference between Bdc Sales Associate vs Bdc Customer Service Representative?

AspectBdc Sales AssociateBdc Customer Service Representative
Primary RoleEngages with potential customers to generate sales leads and schedule appointmentsAssists customers with inquiries, resolves issues, and provides product information
Required SkillsSales techniques, communication, product knowledgeCustomer service skills, communication, problem-solving
Work EnvironmentDealerships, automotive sales centersDealerships, service departments
Common CertificationsNone required, but sales training preferredCustomer service certifications optional

While both roles operate within automotive dealerships, Bdc Sales Associates focus on lead generation and appointment setting to drive sales, whereas Bdc Customer Service Representatives handle customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What is a BDC sales associate?

A BDC sales associate is a customer service professional who manages incoming sales inquiries, schedules appointments, and follows up with potential buyers primarily through phone, email, or online communication. They support the sales team by qualifying leads and maintaining customer relationships, often using customer relationship management (CRM) tools. This role typically requires strong communication skills and knowledge of the sales process.

What are the key skills and qualifications needed to thrive as a BDC Sales Associate, and why are they important?

To thrive as a BDC Sales Associate, you need strong communication skills, customer service experience, and a basic understanding of automotive sales processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and dealership management tools is typically required. Outstanding organizational skills, resilience, and a proactive attitude help you excel in managing leads and building customer relationships. These abilities are crucial for efficiently converting inquiries into sales opportunities and ensuring customer satisfaction in a competitive market.

What are some common challenges faced by BDC Sales Associates, and how can they be overcome?

BDC Sales Associates often face challenges such as handling a high volume of customer inquiries, maintaining prompt follow-ups, and converting leads into appointments or sales. Staying organized with CRM tools and developing strong communication skills are key to managing these demands effectively. Collaborating closely with the sales and service teams can also help ensure that customers receive accurate information and a seamless experience. Regular training and feedback sessions can further support ongoing improvement and success in the role.

What are BDC Sales Associates?

BDC Sales Associates, also known as Business Development Center Sales Associates, are professionals who work in car dealerships or similar organizations to manage customer inquiries, set appointments, and support the sales team. They typically handle inbound and outbound calls, emails, and online leads to generate sales opportunities and ensure a positive customer experience. BDC Sales Associates play a crucial role in connecting potential buyers with the dealership's sales staff and are often the first point of contact for customers. Their responsibilities also include maintaining customer records and following up with leads to maximize sales conversions.

How does BDC get paid?

A BDC Sales Associate typically earns compensation through a combination of base salary and commissions based on sales performance. They may also receive bonuses for meeting or exceeding sales targets and often use CRM tools to track their progress. Compensation structures can vary by dealership and region.

How much do BDC reps make?

BDC sales associates typically earn an average annual salary ranging from $30,000 to $50,000, with additional commissions or bonuses based on performance. Compensation can vary depending on experience, location, and dealership size, and many roles include customer service and sales skills.

Do BDC reps get commission?

BDC Sales Associates often have a base salary with the potential to earn commissions or bonuses based on performance metrics such as lead conversions or sales appointments. Compensation structures vary by dealership or company, and some roles may include incentive pay to motivate sales activity. It's important to clarify the specific pay plan during the hiring process.
What cities in Michigan are hiring for Bdc Sales Associate jobs? Cities in Michigan with the most Bdc Sales Associate job openings:
Infographic showing various Bdc Sales Associate job openings in Michigan as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
New Car Sales Associate- Michigan's #1 Chevy Dealer

New Car Sales Associate- Michigan's #1 Chevy Dealer

Feldman Chevrolet of Lansing

Lansing, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

Description

Join Our Winning Team at Feldman Automotive Group!

We are looking for dynamic individuals to join our team and drive success!


At Feldman Automotive Group, we believe in supporting our team members and offering unlimited opportunities for growth. With 7 Chevy stores and 20 locations across Michigan and Ohio, we are growing rapidly and looking for Top Notch Sales Consultants who are ready to take their careers to the next level!

Why Feldman?

  • Internet & Phone Leads Direct to the Sales Floor: No BDC involvement. You get immediate access to all incoming leads.
  • Inventory Galore: Don't worry about being short on inventory! We have plenty across 7 Chevy stores.
  • Supportive Leadership: Our managers go above and beyond to coach, teach, and close deals. You'll never hear "I'm too busy" - we jump in to help!
  • Top Sales Pay: We offer the highest pay plan in the area.
  • Sales Consultant Demos: Only dealership in the area offering this perk!

About Us:

Every employee at Feldman Automotive Group is a key player in our success. As one of the fastest-growing automotive groups in Michigan and Ohio, we have over 20 locations and 13+ brands. We are committed to creating a fun, fast-paced environment where employees thrive, and we reward those who are driven, hardworking, and motivated.

Core Values:

  1. Honesty & Integrity
  2. Respect
  3. Fanatical Attention to Detail
  4. Team Player
  5. Fun & Enthusiastic

Requirements

Job Requirements:
  • High school diploma or equivalent
  • Previous sales experience preferred
  • Excellent communication and customer service skills
  • Ability to work effectively in a team environment
  • Strong organizational skills and attention to detail
  • Flexibility to work evenings and weekends
  • Valid driver's license
What We Offer:
  • Comprehensive Benefits: Medical, Dental, Vision, Short- and Long-term Disability, AD&D, and Life Insurance
  • Paid Time Off: Generous PTO and 401(k) with company match
  • Training & Career Growth: Paid training and real opportunities for advancement
  • Employee Discounts: Discounted vehicle purchases, parts, services, and more
  • Competitive Compensation: The top sales pay plan in the area
Ready to Join Us? Apply Now!

If you're an experienced sales consultant ready to work with a team that's committed to your success, we want to hear from you!

Feldman Automotive Group is an equal opportunity employer. We prohibit discrimination/harassment on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.