ZipRecruiter

Log In

1

Bdc Sales Associate Jobs in Delaware (NOW HIRING)

PRICE AUTOMOTIVE GROUP

SALES BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT The Price Automotive Group has been family owned and operated for over ... Associate Referral Program * Refer a friend who becomes a part of our team and receive a $750 bonus!

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS ... Associate Referral Program * Refer a friend who becomes a part of our team and receive a $750 bonus!

PRICE AUTOMOTIVE GROUP

SERVICE BDC AGENT

Dover, DE · On-site

CUSTOMER SERVICE/BDC AGENT CALLING ALL RETAIL SALES, CUSTOMER SERVICE, AND RECENT COLLEGE GRADS ... Associate Referral Program * Refer a friend who becomes a part of our team and receive a $750 bonus!

All JobsBdc Sales Associate JobsBdc Sales Associate Jobs in Delaware

Bdc Sales Associate information

What is the difference between Bdc Sales Associate vs Bdc Customer Service Representative?

AspectBdc Sales AssociateBdc Customer Service Representative
Primary RoleEngages with potential customers to generate sales leads and schedule appointmentsAssists customers with inquiries, resolves issues, and provides product information
Required SkillsSales techniques, communication, product knowledgeCustomer service skills, communication, problem-solving
Work EnvironmentDealerships, automotive sales centersDealerships, service departments
Common CertificationsNone required, but sales training preferredCustomer service certifications optional

While both roles operate within automotive dealerships, Bdc Sales Associates focus on lead generation and appointment setting to drive sales, whereas Bdc Customer Service Representatives handle customer inquiries and support. Understanding these differences helps job seekers identify the right position based on their skills and career goals.

What is a BDC sales associate?

A BDC sales associate is a customer service professional who manages incoming sales inquiries, schedules appointments, and follows up with potential buyers primarily through phone, email, or online communication. They support the sales team by qualifying leads and maintaining customer relationships, often using customer relationship management (CRM) tools. This role typically requires strong communication skills and knowledge of the sales process.

What are the key skills and qualifications needed to thrive as a BDC Sales Associate, and why are they important?

To thrive as a BDC Sales Associate, you need strong communication skills, customer service experience, and a basic understanding of automotive sales processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and dealership management tools is typically required. Outstanding organizational skills, resilience, and a proactive attitude help you excel in managing leads and building customer relationships. These abilities are crucial for efficiently converting inquiries into sales opportunities and ensuring customer satisfaction in a competitive market.

What are some common challenges faced by BDC Sales Associates, and how can they be overcome?

BDC Sales Associates often face challenges such as handling a high volume of customer inquiries, maintaining prompt follow-ups, and converting leads into appointments or sales. Staying organized with CRM tools and developing strong communication skills are key to managing these demands effectively. Collaborating closely with the sales and service teams can also help ensure that customers receive accurate information and a seamless experience. Regular training and feedback sessions can further support ongoing improvement and success in the role.

What are BDC Sales Associates?

BDC Sales Associates, also known as Business Development Center Sales Associates, are professionals who work in car dealerships or similar organizations to manage customer inquiries, set appointments, and support the sales team. They typically handle inbound and outbound calls, emails, and online leads to generate sales opportunities and ensure a positive customer experience. BDC Sales Associates play a crucial role in connecting potential buyers with the dealership's sales staff and are often the first point of contact for customers. Their responsibilities also include maintaining customer records and following up with leads to maximize sales conversions.

How does BDC get paid?

A BDC Sales Associate typically earns compensation through a combination of base salary and commissions based on sales performance. They may also receive bonuses for meeting or exceeding sales targets and often use CRM tools to track their progress. Compensation structures can vary by dealership and region.

How much do BDC reps make?

BDC sales associates typically earn an average annual salary ranging from $30,000 to $50,000, with additional commissions or bonuses based on performance. Compensation can vary depending on experience, location, and dealership size, and many roles include customer service and sales skills.

Do BDC reps get commission?

BDC Sales Associates often have a base salary with the potential to earn commissions or bonuses based on performance metrics such as lead conversions or sales appointments. Compensation structures vary by dealership or company, and some roles may include incentive pay to motivate sales activity. It's important to clarify the specific pay plan during the hiring process.
What cities in Delaware are hiring for Bdc Sales Associate jobs? Cities in Delaware with the most Bdc Sales Associate job openings:
Bdc Sales Associate jobs near you

SALES BDC AGENT

PRICE AUTOMOTIVE GROUP

Dover, DE • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

CUSTOMER SERVICE/BDC AGENT

The Price Automotive Group has been family owned and operated for over 40 years. If you are looking for a company that you can build a future with, we are a long-standing, well respected organization that invests in good people to help continue our growth!

Our current team is a group of pleasant people who like to talk with people in a friendly and professional manner, have solid typing skills and enjoy answering questions and providing value to our future customers. This is NOT a sales position, but our team does work hard to be the face our company by providing excellent customer service and scheduling service appointments to over 300 customers a day. The day will fly by interacting with customers calling you to schedule everything from routine maintenance to recall work. We will train you on the necessary details to become a “mini-expert” in this area, so no prior knowledge is necessary. Finally, this position will strive to generate repeat business by reaching out to current customers and ensuring complete satisfaction through their repair journey.

Job Requirements:

Successful BDC professionals have come from a variety of backgrounds. The ideal candidate has customer service and/or a general sales background of some sort, (electronics, appliances, real estate, B2B, marketing, etc.), a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a recent college graduate looking to pursue a career in the automotive space.

  • Previous customer service experience
  • Previous call center and/or Internet sales experience a plus
  • Requires strong written and verbal communication skills in order to work most effectively with customers, via phone and email.
  • Must be Internet savvy, have good computer skills and excellent organizational skills
  • Excellent follow-up skills.
  • Great attitude, work ethic and positive outlook.
  • The desire to meet/beat sales and performance goals.
  • Respond to inquiries in a timely fashion
  • Maintain an ongoing customer database to capture repeat business
  • Schedule appointments
  • Ensuring customer queries are answered to their satisfaction
  • Maintain customer records by updating account information
  • Suggesting information about other products or services
  • Opens customer accounts by recording account information
  • Contributes to team effort by accomplishing related results as needed

What we can offer you:

  • Work/Life Balance – Flexible Scheduling
  • Excellent Benefits Package including Medical, Dental, Vision, FSA, HSA
  • Company Paid Short Term Disability
  • Company Paid Life Insurance
  • 401(k)
  • Paid Time Off – starts accruing day 1
  • Associate Discount Program
    • Discounts on parts, service, and vehicle purchases for you and your immediate family
  • Associate Referral Program
    • Refer a friend who becomes a part of our team and receive a $750 bonus!
  • Company Team Building Events
  • FUN GIVEAWAYS
  • TRAINING for 60 days on how to be a top performing customer service agent.

Apply