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Bdc Associate Jobs in Spring Hill, TN (NOW HIRING)

Sales BDC Representative

Nashville, TN

$14.50 - $19.25/hr

BDC Sales Associate As a BDC (Business Development Center) Sales Associate, you'll be the first point of contact for many of our customers. You'll help guide them through the early stages of their ...

... RDC, BDC), store operations, and service providers. • Foster strong relationships with Pro ... Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores ...

Bdc Associate information

See Spring Hill, TN salary details

$27.3K

$52.4K

$86.5K

How much do bdc associate jobs pay per year?

As of Jul 18, 2026, the average yearly pay for bdc associate in Spring Hill, TN is $52,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $57,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC Associate, and why are they important?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

How many calls a day should a BDC agent make?

A BDC (Business Development Center) associate typically makes between 50 to 80 calls per day, depending on the dealership's size and goals. Effective call volume combined with quality interactions helps generate leads and appointments, and agents often use CRM tools to manage their outreach efficiently.

How does BDC get paid?

A BDC Associate typically earns a combination of a base salary and commissions or bonuses based on performance metrics such as lead conversions or sales. Compensation structures can vary by dealership and may include incentives for meeting specific goals, often supplemented by benefits like health insurance and paid time off.

What are some typical challenges BDC Associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What is a BDC associate?

A BDC (Business Development Center) associate is responsible for managing customer inquiries, scheduling appointments, and generating leads primarily through phone calls and emails. They often use customer relationship management (CRM) tools and need strong communication skills to support dealership sales teams.

What skills are BDC looking for?

A BDC Associate typically needs strong communication and customer service skills, proficiency in CRM software, and the ability to handle multiple tasks efficiently. Knowledge of automotive sales processes and basic computer skills are also important for success in this role.

Sales BDC Representative

Nashville Nissan

Nashville, TN

$14.50 - $19.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 12 days ago


Job description

                             NOW HIRING!
BDC AGENT  Join the Team at Downtown Nashville Nissan

At Downtown Nashville Nissan, we’re more than a dealership—we’re a community. Located in the heart of Music City, we believe that happy employees create happy customers. That’s why we invest in our people, celebrate wins together, and treat every team member like family.


Why You’ll Love Working Here
  • A supportive, team-first culture where your voice matters

  • Real opportunities for growth and advancement

  • A dealership that’s deeply rooted in the Nashville community

  • Perks like Saturday lunches, employee vehicle purchase plans, and exclusive discounts


Your Role: BDC Sales Associate

As a BDC (Business Development Center) Sales Associate, you’ll be the first point of contact for many of our customers. You’ll help guide them through the early stages of their car-buying journey—answering questions, setting appointments, and making sure they feel valued from the very first interaction.

What You’ll Do:

  • Respond to online and phone inquiries with professionalism and warmth

  • Proactively reach out to potential customers to schedule appointments

  • Qualify leads and match customers with the right sales team member

  • Keep detailed records of customer interactions and follow-ups

  • Collaborate closely with the sales team to ensure a seamless experience


What You’ll Bring
  • Excellent communication skills—both written and verbal

  • Confidence using tools like Microsoft Word, Excel, and Outlook

  • A goal-oriented mindset with the ability to meet sales targets

  • A valid driver’s license and clean driving record

  • A positive attitude and a genuine desire to help people


Perks & Benefits
  • 401(k) with company match

  • Medical, dental, and vision insurance

  • Employee discounts on services and vehicles

  • Saturday lunches and team events

  • A workplace that values your growth and well-being


Equal Opportunity Employer

Downtown Nashville Nissan is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees—regardless of race, gender, religion, sexual orientation, or background.