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Bdc Associate Jobs in Ringgold, GA (NOW HIRING)

VW Audi of Chattanooga

SERVICE BDC ASSOCIATE

Chattanooga, TN · On-site

$38K - $52K/yr

The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service ...

All JobsBdc Associate JobsBdc Associate Jobs in Ringgold, GA

Bdc Associate information

See Ringgold, GA salary details

$24.8K

$47.6K

$78.5K

How much do bdc associate jobs pay per year?

As of Aug 6, 2026, the average yearly pay for bdc associate in Ringgold, GA is $47,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,000.00 and $52,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a BDC associate?

To thrive as a BDC Associate, you need strong communication skills, sales aptitude, and a solid understanding of customer relationship management, generally supported by a high school diploma or equivalent. Familiarity with CRM software, appointment scheduling systems, and basic office technology is typically required. Outstanding BDC Associates excel in problem-solving, active listening, and maintaining a positive, customer-focused attitude. These skills are vital for effectively engaging prospects, driving sales opportunities, and ensuring a seamless customer experience in a competitive automotive sales environment.

What are some typical challenges BDC associates face when handling inbound and outbound customer communications?

BDC Associates often juggle a high volume of calls, emails, and online inquiries, which can be challenging when trying to provide timely and personalized responses. Balancing efficiency with delivering excellent customer service requires strong organizational skills and the ability to adapt to varying customer needs. Additionally, meeting lead conversion goals while collaborating closely with sales teams can add pressure, but it also offers valuable experience in relationship building and sales support. Many BDC Associates find that developing effective communication strategies and utilizing CRM tools helps them succeed in these fast-paced environments.

What is the difference between Bdc Associate vs Customer Service Representative?

AspectBdc AssociateCustomer Service Representative
CredentialsHigh school diploma, sales or customer service experienceHigh school diploma, customer service skills
Work EnvironmentDealerships, automotive salesCall centers, retail, service industries
Employer & IndustryAutomotive industry, dealershipsVarious industries including retail, telecom, banking
Search & Comparison IntentAutomotive sales support, lead generationCustomer support, client interaction

The main difference between a Bdc Associate and a Customer Service Representative lies in their industry focus and job functions. Bdc Associates primarily work in automotive dealerships, focusing on lead management and sales support, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and customer service experience, but their work environments and specific responsibilities differ significantly.

What cities near Ringgold, GA are hiring for Bdc Associate jobs? Cities near Ringgold, GA with the most Bdc Associate job openings:
Bdc Associate jobs near you

SERVICE BDC ASSOCIATE

VW Audi of Chattanooga

Chattanooga, TN • On-site

$38K - $52K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

Job description

At Village VW/ Audi Chattanooga, a Nelson Bowers Group locally owned family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally.
Purpose:
The Service BDC Associate is responsible for generating sales appointments with guests that contact the dealership for service of new and/or pre-owned vehicles and following-up with existing service guests to ensure continued satisfaction. The Service BDC agent delivers a premium guest experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track guest interest. The service BDC Agent will be trained to understand all products and services offered, will become knowledgeable of incentives and programs.
Duties and Responsibilities:
• Respond to inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all guest data into the CRM.
• Generate service appointments.
• Conduct phone surveys to assess guest preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of guest satisfaction and be honest in all aspects of dealing with guests.
Qualifications:
• Excellent verbal and written communication skills.
• Strong MS Office Suite computer skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.
Perks and Benefits
• Competitive Hourly Wage
• Top tier medical, dental, vision, ancillary benefits
• 401k
• Vehicle, service, repairs and parts discounts
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