Qualifications Minimum Qualifications: • BA/BS degree in Computer Science, BCIS or related field or equivalent work related experience. • Previous technical customer service experience. • ...
Qualifications Minimum Qualifications: • BA/BS degree in Computer Science, BCIS or related field or equivalent work related experience. • Previous technical customer service experience. • ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Augusta, MN · On-site
$14.25 - $19.75/hr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Augusta, MN · On-site
$14.25 - $19.75/hr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Associate Customer Service Technical Specialist
Saint Cloud, MN · On-site
$47K - $81K/yr
BA/BS degree in Computer Science, BCIS or related field or equivalent work-related experience. Experience: * 1 year previous technical customer service experience. * Working knowledge or experience ...
Bcis information
See Minnesota salary details
$12.71 - $14.10
4% of jobs
$14.10 - $15.50
3% of jobs
$15.50 - $16.89
8% of jobs
$17.50 is the 25th percentile. Wages below this are outliers.
$16.89 - $18.28
21% of jobs
The median wage is $19.24 / hr.
$18.28 - $19.67
19% of jobs
$19.67 - $21.06
7% of jobs
$21.74 is the 75th percentile. Wages above this are outliers.
$21.06 - $22.45
24% of jobs
$22.45 - $23.84
6% of jobs
$23.84 - $25.23
3% of jobs
$25.23 - $26.63
2% of jobs
$26.63 - $28.02
1% of jobs
$12
$19
$28
How much do bcis jobs pay per hour?
What is a BCIS professional?
What are the key skills and qualifications needed to thrive as a Building Control Inspector (BCI), and why are they important?
What are some common challenges faced by Business and Computer Information Systems (BCIS) professionals when working on cross-functional teams?
What is the difference between Bcis vs Bcba?
| Aspect | BCiS | BCBA |
|---|---|---|
| Certifications | Registered Behavior Technician (RBT) or similar | Board Certified Behavior Analyst (BCBA) |
| Work Environment | Support roles, assisting in implementation of behavior plans | Supervisory roles, designing and overseeing behavior programs |
| Employer & Industry Usage | Schools, clinics, and support agencies | Behavior analysis firms, educational institutions, healthcare |
| Common Search & Comparison | Often compared for entry-level roles and certification pathways | Higher-level, supervisory, and program design roles |
The main difference between Bcis and BCBA lies in their roles and certification levels. Bcis typically refers to entry-level or support positions, focusing on implementing behavior plans under supervision. BCBA is a certification for professionals who design, oversee, and evaluate behavior intervention programs. While Bcis roles are more support-oriented, BCBA professionals hold advanced responsibilities in behavior analysis and program management.
What can I do with a BCIS degree?

Wolters Kluwer rating
9.0
Based on 28 frontline employees who took The Breakroom Quiz
33rd of 242 rated software companies
Job description
Wolters Kluwer Financial & Compliance Services division is looking for a Senior Software Engineer to work out of our St. Cloud, MN location.
The Financial & Compliance Services division of Wolters Kluwer consists of businesses that empower professionals in highly regulated industries to make the best decisions in a rapidly changing, global environment by providing the knowledge-rich solutions and services they need to manage risk across their business, improve efficiency and profitability, and support their firm's goals.
There are three business units within the Wolters Kluwer Financial & Compliance Services division: Wolters Kluwer Financial Services, which provides risk, compliance and audit solutions specifically designed to help financial organizations around the world manage risk, ensure compliance and improve efficiency and effectiveness; Wolters Kluwer Audit, Risk & Compliance, a provider of audit, risk and compliance software for professionals in highly regulated industries; and Wolters Kluwer Transport Services, which provides real-time marketplace and transport management services on-demand. Headquartered in Minneapolis, Minn., the Financial & Compliance Services division employs 2,100 people and has offices in more than 20 countries.
Job Description
The Application Support Specialist is responsible for providing telephone, E-mail and on-site troubleshooting for customers using WKFS digital products. The Application Support Specialist identifies and handles customer inquiries, resolves customer problems, educates customers on products and services and matches product benefits with customer needs. This position is directly accountable for the customer's support experience as they contact SupportLine with questions and issues. This position must use the endorsed tools by entering information timely, accurately and completely. Participation in a team environment is heavily relied upon as is the ability to work independently and solve problems with no obvious solution. The Application Support Specialist must maintain current technical skill sets for the supported environments.
Essential Duties & Responsibilities:
• Identifies and handles customer inquiries via phone, E-mail or voice mail.
• Effectively resolves customer problems.
• Applies customer service policies.
• Educates customer on products and services offered.
• Enters information on customer call in SAP CRM timely, accurately and completely.
• Product liaison to Software Development on assigned products.
• Facilitates meetings regarding digital products.
• Completes special projects as assigned.
• Performs presentations and trainings to peers and others.
• Regular attendance.
OTHER DUTIES
• Supports WKFS digital products with an understanding of the operational aspects of the software products.
• Determines if the issue is user error or application design or application deficiency.
• Maintains a high level understanding of industry technologies and how WKFS software interacts with them.
• Understands and utilizes internal tools for documentation and record keeping.
• Analyzes and documents customer issues with the goal of resolving during the first contact.
• Works on issues by performing team-based analysis and works with others within group to solve the problem.
• Ability to communicate application and technical issues in a written format.
• Maintains strong understanding of financial institution banking and business processes.
• Understands Software Development life cycle approaches as utilized by WKFS.
• Completes special projects as assigned.
• Facilitates meetings of groups of people (typically between 3 - 20 participants).
• Regular attendance.
Qualifications
Minimum Qualifications:
• BA/BS degree in Computer Science, BCIS or related field or equivalent work related experience.
• Previous technical customer service experience.
• Understanding of PC and network operating systems.
• Previous banking experience in new accounts or lending preferred.
• Flexible work hours between 7:00 a.m. to 7:00 p.m.
Additional Information
https://www.wolterskluwer.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=12904&CurrentPage=1
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