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Bc Government Help Desk Jobs (NOW HIRING)

Infojini Inc

HELP DESK

Washington, DC · On-site

$23.25 - $31.75/hr

... Government and commercial customer base including fortune 100 companies and most state and federal ... We offer an excellent compensation package Title : 1st Shift Help Desk Analyst (Shift from 7am to 3 ...

ITC Federal, Inc

Help Desk Supervisor

Fairfax, VA · On-site

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... S. Government Public Trust clearance prior to start (candidates are not required to be cleared at ...

Sikich

Help Desk Specialist (Gov't Tech)

Washington, DC · On-site

$62K - $70K/yr

Help Desk Specialist (US- Washington, DC) What to expect when you join Sikich Team members at ... Must possess an active public trust or higher government issued clearance. * Must be willing to ...

Sikich

Help Desk Specialist (Gov't Tech)

Washington, DC · On-site

$62K - $70K/yr

Description Help Desk Specialist (US- Washington, DC) What to expect when you join Sikich Team ... Must possess an active public trust or higher government issued clearance. * Must be willing to ...

Sikich

Help Desk Specialist (Gov't Tech)

Washington, DC · On-site

$62K - $70K/yr

Description Help Desk Specialist (US- Washington, DC) What to expect when you join Sikich Team ... Must possess an active public trust or higher government issued clearance. * Must be willing to ...

ITC Federal, Inc.

Help Desk Supervisor

Help Desk Supervisor AGENCY SUPPORTED: U.S. Department of Justice (DOJ) - MEGA 6 Automated ... S. Government Public Trust clearance prior to start (candidates are not required to be cleared at ...

Quevera

Help Desk Specialist

Odenton, MD · On-site

The role involves providing help desk support and service availability monitoring for collaboration services hosted on a government intranet, ensuring a seamless experience for users.

Leidos

Help Desk Administrator

Orlando, FL · On-site

$50K - $91K/yr

Experience in handling sensitive data for commercial and/or Government customers Preferred Qualifications * Hands-on Experience with PC Applications- M365 * Experience as a customer service/help desk ...

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HELP DESK

Washington, DC • On-site

Infojini Inc
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Infojini Incexternal

$23.25 - $31.75/hr

Contractor

Re-posted 2 days ago

Key responsibilities

  • Provide help desk support by opening and maintaining help desk cases via CA Service Desk or BMC Remedy.

  • Troubleshoot desktop and laptop issues, and support Mainframe operations or monitoring.

  • Communicate with clients via phone and email, and document client issues clearly.

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Edison, NJ.

Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Title      : 1st Shift Help Desk Analyst (Shift from 7am to 3.30pm)

Location: Washington, DC (locals only)

Duration: 12 months contract position

Client    : Direct Client  Job Description: 

The contractor is required have:- 

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.
 Desired Skills: BS/BA in Information Systems, Computer Science or related field HIGHLY DESIRABLE
HDI or SDI Certification is PREFERABLE
Thanks & Regards,Anthony Vance

Qualifications

1.At least Seven years of overall IT experience, including a minimum of Five years of experience providing general help desk support with previous experience opening and maintaining help desk cases via CA Service Desk or BMC Remedy.
2.At least Two years' experience in desktop/laptop troubleshooting and Mainframe monitoring or operations support.
3.Excellent written and oral communications are required as this position will interface with clients via phone and e-mail.   Demonstrated ability to concisely summarize and document client issues is required.
4.At least five years supporting Microsoft Windows 7 and 8, Microsoft Office (2013), and Microsoft Outlook
5.Experience with Mainframe operations a plus including working knowledge and skill operating z/OS, JES2, VTAM, NetView, TSO, and the use of JCL to monitor and initialize Mainframe resources. 
6.Strong Level 1 network and VPN diagnosis and troubleshooting skills.
7.Knowledge of BlackBerry enterprise server client administration and/or Blackberry or similar smart phone support.
8.Demonstrated analytical and problem solving skills.
9.Strong interpersonal and communication skills who can work with people at various levels of the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Infojini logo

About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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