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Baycare Sro Jobs (NOW HIRING)

BayCare Health System

Staffing Coord - SRO

Clearwater, FL · On-site

$17.75 - $22/hr

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network ... Staffing Coord - SRO Summary: * Performs real-time staffing and allocation functions within a 24/7, ...

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$11.5K

$183.1K

$305.5K

How much do baycare sro jobs pay per year?

As of Aug 16, 2026, the average yearly pay for baycare sro in the United States is $183,110.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,000.00 and $240,000.00 per year, depending on experience, location, and employer.

What is a BayCare SRO?

A Baycare SRO (Safety Resource Officer) job typically involves providing security and safety services within BayCare facilities. SROs ensure a secure environment for patients, staff, and visitors by monitoring access points, responding to emergencies, and assisting with conflict resolution. They may also coordinate with law enforcement and healthcare teams to maintain a safe workplace. This role requires strong communication skills, situational awareness, and the ability to handle high-pressure situations professionally.

What are the key skills and qualifications needed to thrive in the BayCare SRO position, and why are they important?

To thrive as a BayCare SRO (Service Recovery Officer), you need a deep understanding of customer service best practices, conflict resolution, and healthcare terminology, usually supported by experience in patient relations or a healthcare setting. Familiarity with hospital information systems, incident tracking software, and relevant quality assurance certifications is often expected. Strong communication, empathy, and problem-solving skills distinguish top performers in this role. These skills ensure effective resolution of patient or family concerns, contribute to service excellence, and help maintain a positive healthcare environment.

What are the typical day-to-day responsibilities of a BayCare SRO?

As a BayCare SRO, your day-to-day responsibilities include addressing patient complaints and concerns, conducting thorough investigations, and working collaboratively with clinical and non-clinical teams to resolve issues. You will document all service recovery activities, provide follow-ups, and identify trends to help prevent future occurrences. The role often requires balancing multiple cases, interacting directly with patients and their families, and occasionally mediating challenging situations. This position is essential for upholding BayCare’s commitment to patient satisfaction and improving overall quality of care.

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Baycare Sro jobs near you
Infographic showing various Baycare Sro job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 96% Physical, 3% Hybrid, and 1% Remote job distribution, with an average salary of $183,110 per year, or $88 per hour.

Staffing Coord - SRO

BayCare Health System

Clearwater, FL • On-site

$17.75 - $22/hr

Full-time

Retirement, PTO

Posted 23 days ago

BayCare Health System rating

7.5

Company rating: 7.5 out of 10

Based on 401 frontline employees who took The Breakroom Quiz

235th of 887 rated healthcare providers

Job description

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence.
Staffing Coord - SRO Summary:
  • Performs real-time staffing and allocation functions within a 24/7, 365-day operation, in collaboration with hospital nursing leadership, to ensure appropriate coverage in support of patient care delivery.
  • Supports nursing departments in the effective use of the electronic staffing and scheduling system and utilizes dashboards and staffing reports to guide scheduling practices.
  • Adjusts schedules based on operational needs by adding or reducing personnel, contacting available staff to fill open shifts, and responding to unplanned staffing needs to ensure unit care requirements are met.
  • Prepares and reviews daily, weekly, and schedule-period staffing data to support staffing forecasts, float pool alignment, and proactive decision-making.
  • Maintains accurate staffing schedules, balances schedules, prepares staffing and variance reports, and performs data entry to support the appropriate allocation of available resources.
  • Monitors staffing variances, reviews dashboards, and summarizes staffing data to provide visibility into overtime utilization, low census activity, and incentive use when applicable.
  • Maintains ongoing communication with Staffing Resource Office (SRO) team members, house supervisors, and nursing leadership to coordinate staffing resources across facilities and ensure hospital- and region-wide staffing demands are met.
  • Receives sick calls and add-on requests, manages unplanned vacancies, follows established cancellation workflows, and supports timely coverage of open shifts through effective coordination and communication.

Minimum Qualifications:
  • Required Education : HS Graduate or Equivalent GED
  • Required Experience: 1 year of Clerical Experience required

BayCare offers a competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals with merit increases, yearly team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
Facility: BayCare Health System, Staffing Resource Office
Location: BayCare System Office West
Status: Full Time, Exempt: No
Shift Hours: 9:30 AM -8:00 PM
Weekend Work: Every Other
On Call: No
How often will this team member be working remotely? Hybrid
Equal Opportunity Employer Veterans/Disabled

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