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Basic It Support Jobs (NOW HIRING)

Optiline Enterprises LLC

IT Support Specialist

Nashua, NH · On-site

$20 - $25/hr

... basic access support • Support desk phones, VoIP/softphones, voicemail, and business mobile ... The Virtual IT Director is responsible for servers, networking, core phone infrastructure, security ...

TCC Technology

IT Support Technician

Westlake, OH · On-site

$20 - $22/hr

We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for our clients in a wide array of industries. ROLE AND RESPONSIBILITIES * Provide remote and on ...

Jobtailor

IT Support Specialist

Los Angeles, CA · On-site

$60 - $80/hr

* Serve as the first point of contact for all IT support requests across the agency * Triage ... Troubleshoot Windows and macOS laptops, peripherals, printers, and basic network connectivity ...

Herring Bank

IT Support II

Amarillo, TX · On-site

$60 - $80/hr

Dental insurance IT Support II Herring Bank is looking for an experienced and customer-focused ... Troubleshoot basic network and connectivity issues. * Utilize remote troubleshooting tools to ...

Brown Group

IT Support Tech

Ridgeland, MS · On-site

$18.75 - $25.50/hr

The IT Support Technician will troubleshoot hardware and software issues, assist users with technical problems, maintain IT equipment, and help ensure systems remain secure and operational. Job ...

Talent Groups

IT Support Specialist

Moss Point, MS · On-site

We are seeking an experienced IT Support Specialist to provide on-site and remote technical support ... Knowledge of DNS, DHCP, TCP/IP, and basic networking . * Experience troubleshooting desktops ...

Peregrine Team

IT Support Specialist

Scottsdale, AZ · On-site

$55K - $70K/yr

We are seeking an IT Support Specialist to provide technical assistance and ensure smooth day-to ... Skills * Knowledge of Windows systems and basic networking. * Strong troubleshooting skills.

Eagle Hill Consulting

IT Support Specialist

Arlington, VA · On-site

$65K - $80K/yr

Provide basic SharePoint and Power Platform support. * Support and troubleshoot Power Apps and ... Bachelor's degree in IT, Computer Science, or related field (or equivalent experience) * 1-3 years ...

Epitec

IT Support Analyst

Burton, MI · On-site

$26 - $28/hr

Understanding of basic networking concepts. * Ability to work rotating shifts, weekends, and holidays as required. Preferred Qualifications * IT support experience in a manufacturing, warehouse ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Basic understanding of security fundamentals (least privilege, RBAC, audit logging, endpoint ...

Sentinel Blue

IT Support Technician

Charleston, SC · On-site

$42K - $55K/yr

Sentinel Blue is looking for an IT Support Technician to join our Operations team on a hybrid basis ... Basic understanding of security fundamentals (least privilege, RBAC, audit logging, endpoint ...

Adistec Corp.

IT Support Technician

Miami, FL · On-site

$20.50 - $28.25/hr

Position Summary The IT Support Technician is responsible for providing technical support to ... Provide basic troubleshooting support for Microsoft 365, Google Workspace, and approved business ...

ON.energy

IT Support

Reston, VA · On-site

$22.25 - $30.75/hr

Required Experience * IT professional with 2-5 years of experience in IT Support functions. * Strong willingness to record and document tasks, events, and incidents. * Experience in installation ...

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As of Sep 9, 2026, the average hourly pay for basic it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

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Infographic showing various Basic It Support job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 10% Part Time, and 9% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support Technician

West Palm Beach, FL

MHD Communications
Telecommunications • 11 - 50 employees
Learn more about MHD Communicationsexternal

$55K - $65K/yr

Full-time

Re-posted 21 days ago

Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.