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Base Operations Manager Jobs in Indiana (NOW HIRING)

Socket.dev

Mortgage Operations Manager

Fishers, IN · On-site

Overview Join Our Team as a Mortgage Operations Manager! Are you ready to take your career to the ... Competitive Base Pay + Monthly Incentive * Student Loan Reimbursement * Tuition Assistance

McGrath Rent Corp

Regional Operations Manager

Elkhart, IN · On-site

$84K - $134K/yr

Manage vendor base for on-site operations and implement policies and procedures designed to provide excellent service to our customer base and enhance our vendor partnerships. * Mentor and train ...

Marcus & Millichap - Midwest Multifamily Brokers

Be Seen First

Sales Operations Manager

Indianapolis, IN · On-site

$75K - $95K/yr (+ commission)

... 000+ (Base Salary $70,000-$95,000 + Team Production Override + Growth Bonus) About Our Team ... You will manage three core operational pillars: quarterbacking commercial deal pipelines from ...

Amazon

Operations Manager, XLDS

Georgetown, IN · On-site

... an Operations Manager. In this role, you will play a key part in maintaining our customer ... The base salary range for this position is listed below. Your Amazon package will include sign-on ...

NVA

Hospital Operations Manager

Kokomo, IN · On-site

... operation of the hospital. Your role will drive revenue, manage costs, and cultivate a hospital ... Annually Base Salary DOE * Annual Bonus Opportunity paid quarterly * Health Insurance Benefits

Raymondjames

Branch Operations Manager

Greenwood, IN · On-site

Summary Under branch manager direction manage the overall operational efficiency of the branch ... base salary or wages, and may include components such as additional compensation (cash or equity ...

Raymondjames

Branch Operations Manager

Greenwood, IN · On-site

Summary Under branch manager direction manage the overall operational efficiency of the branch ... base salary or wages, and may include components such as additional compensation (cash or equity ...

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Base Operations Manager information

What is a base operations manager?

Base Operations Managers are responsible for overseeing the day-to-day operations and logistics of a facility or base, often within the military, aviation, or large organizational settings. Their duties typically include managing staff, coordinating maintenance, ensuring safety compliance, and handling resource allocation to keep the base functioning efficiently. They also work closely with other departments to support mission objectives and ensure that all operational needs are met. Strong leadership, organizational, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a base operations manager?

To thrive as a Base Operations Manager, you need strong leadership, organizational, and logistics management skills, typically supported by a degree in business, logistics, or a related field. Familiarity with facility management systems, supply chain software, and relevant safety certifications is often required. Excellent communication, problem-solving, and decision-making abilities help you effectively coordinate teams and respond to operational challenges. These skills ensure efficient base operations, the safety of personnel and assets, and the achievement of organizational objectives.

What are some common challenges faced by base operations managers, and how can they be addressed?

Base Operations Managers often encounter challenges such as coordinating multiple departments, managing logistical complexities, and ensuring compliance with safety and regulatory standards. These challenges can be addressed by fostering strong communication across teams, implementing robust operational procedures, and regularly reviewing and updating safety protocols. Proactive problem-solving and maintaining a flexible approach are also key to effectively navigating the dynamic environment typical of base operations.

What cities in Indiana are hiring for Base Operations Manager jobs?

Cities in Indiana with the most Base Operations Manager job openings:

Base Operations Manager jobs near you

Fixed Operations Manager

Indianapolis, IN • On-site

TW Honda Powersports, Indianapolis
See more jobs at TW Honda Powersports, Indianapolisexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Tom Wood Honda Powersports Indianapolis is seeking a driven and customer-focused Fixed Operations Manager to lead and grow our service, parts, and customer experience operations. This leadership role is responsible for overseeing the daily performance of the Fixed Operations department, ensuring exceptional customer satisfaction, operational efficiency, profitability, and team development. The ideal candidate is a proven leader with a passion for powersports, a commitment to continuous improvement, and the ability to build high-performing teams that consistently deliver outstanding results.
 
LEADERSHIP & TEAM MANAGEMENT

The Fixed Operations Manager is responsible for the leadership of both the Service and Parts departments.

Responsibilities include:

  • Establish clear performance expectations and accountability standards for all Fixed Operations employees.
  • Coach, develop, cross-train, and evaluate employees through regular performance conversations.
  • Recognize strong performance and address performance issues promptly and professionally.
  • Maintain appropriate department staffing, scheduling, recruiting, onboarding, and training activities.
  • Promote teamwork and collaboration between Service, Parts, Sales, and Administration.
  • Lead by example in professionalism, urgency, customer care, and company values.
SERVICE DEPARTMENT MANAGEMENT

The Fixed Operations Manager is accountable for the overall operational and financial performance of the Service department.

Responsibilities include:

  • Manage technician dispatching, workload, shop capacity, and workflow to maximize productivity and efficiency.
  • Monitor technician performance, efficiency, proficiency, and utilization.
  • Ensure repair orders accurately document customer concerns, recommendations, authorizations, and completed repairs.
  • Monitor work-in-process, repair order aging, and cycle times while resolving workflow bottlenecks.
  • Ensure customers receive proactive updates regarding repair status and completion timelines.
  • Ensure maintenance recommendations, recalls, and stop-sale procedures are identified and properly addressed.
  • Monitor warranty repairs, warranty receivables, and warranty compliance.
  • Analyze comeback repairs and implement corrective actions to reduce repeat visits.
  • Drive Service sales growth, retention initiatives, and customer-pay opportunities.
  • Maintain a clean, safe, organized, and professional Service operation.
PARTS DEPARTMENT MANAGEMENT

The Fixed Operations Manager is accountable for the operational and financial performance of the Parts department.

Responsibilities include:

  • Manage inventory levels, investment, turnover, and profitability.
  • Maintain inventory accuracy through cycle counts, audits, and inventory controls.
  • Oversee special-order parts, backorders, and aged inventory reduction efforts.
  • Ensure parts are properly received, billed, transferred, issued, and returned when required.
  • Monitor lost sales opportunities and inventory stocking effectiveness.
  • Ensure technicians receive parts efficiently to minimize downtime and maximize shop productivity.
  • Maintain accurate manufacturer, catalog, and pricing information.
  • Manage warranty parts retention, returns, and compliance requirements.
  • Maintain clean, organized, secure, and efficient parts storage areas.
  • Support retail, internal, warranty, and Service-related parts sales objectives.
CUSTOMER EXPERIENCE

The Fixed Operations Manager owns the customer experience within Fixed Operations.

Expectations include:

  • Ensure customers receive proactive, professional, and consistent communication throughout the repair process.
  • Ensure repair statuses, estimates, recommendations, and commitments are clearly explained and documented.
  • Address customer concerns promptly and effectively, including escalated situations.
  • Ensure employees communicate professionally and follow through on commitments.
  • Review customer feedback and implement continuous improvement initiatives to enhance customer satisfaction and retention.

The goal is not simply to complete the repair.

The goal is to create a customer experience that builds confidence, loyalty, and a long-term relationship with the dealership.

FINANCIAL ACCOUNTABILITY

The Fixed Operations Manager is responsible for managing the financial performance of both departments.

 

Compensation

Base Salary

Parts Dept. Commission - w/ bonus potential (goal based)

Service Dept. Commission -  w/ bonus potential (goal based)

Why Work Here?

At Tom Wood Group, you’re more than an employee—you’re a part of a family-owned company that has been serving communities for over 50 years. We believe in investing in our people through training, career development, and advancement opportunities. Our team thrives on collaboration, integrity, and a sincere desire to help others, and we’re passionate about creating an environment where you can grow both personally and professionally.

What Makes Us Different?

  • A company built on core values: Humbly Confident, Passionately Driven, Sincere Desire to Help Others, and Uncompromising Integrity
  • Opportunities to advance across multiple industries and locations
  • A culture that values your contributions and celebrates success
  • Comprehensive benefits designed to support you and your family

What We Offer

  • Paid Time Off & Vacation
  • Paid Holidays
  • Medical, Dental & Vision Coverage
  • 401(k) with Company Match
  • Life & Disability Insurance
  • Professional Training & Career Development
  • Tuition Reimbursement
  • Service Awards
  • Opportunities for Advancement

Our Core Values

Humbly Confident | Passionately Driven | Sincere Desire to Help Others | Uncompromising Integrity

Employment Requirements:

All offers are contingent upon passing a background check, motor vehicle record review, social security verification, and drug screening. Tom Wood Group is an Equal Opportunity Employer.

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