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Banking Operations Associate Jobs in Pawtucket, RI

Eastern Bank

Operations Associate

Cranston, RI · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Must master the use of the bank's cash forecasting system. * Serving as the branch's ATM custodian ...

Eastern Bank

Operations Associate

Cranston, RI · On-site

$24.50/hr

The Operations Associate maintains primary responsibility for all operational elements of a small ... Must master the use of the bank's cash forecasting system. * Serving as the branch's ATM custodian ...

Veterans Sourcing Group

Be Seen First

Banking Operations - Account Maintenance

Johnston, RI · On-site

$26.38/hr

The associate will be responsible for maintaining servicing accounts and supporting loan and credit ... Experience in accounting, business operations, financial services, banking, loan servicing ...

Baycoast Bank

ITM Personal Banker

Swansea, MA · On-site

$20 - $24.25/hr

This role combines customer service, relationship development, and banking operations to support ... Support branch operations by performing Customer Service Associate duties when needed * Collaborate ...

New

Citizens

Servicing Operations Analyst

Johnston, RI · On-site

$24.51 - $33.65/hr

Banking/Banking Operations experience preferred. * Process re-engineering experience preferred ... Associate degree preferred. Hours & Work Schedule: * Hours per Week: 40 * Work Schedule: 8:30 AM-5 ...

Citizens

Servicing Operations Analyst

Johnston, RI · On-site

$24.51 - $33.65/hr

Banking/Banking Operations experience preferred. * Process re-engineering experience preferred ... Associate degree preferred. Hours & Work Schedule: * Hours per Week: 40 * Work Schedule: 8:30 AM-5 ...

Carrington

Mortgage Wire Desk, II Analyst

Providence, RI · On-site

$24 - $33.65/hr

Banking operations experience a plus. * Experience with the Know Your Customer (KYC) Due Diligence ... Carrington Associates. For more information about Carrington Charitable Foundation, and the ...

Century Bank

Service Associate

Bridgewater, MA · On-site

$22/hr

Makes referrals to other bank business lines and third-party partners * Proactively reaches out, by ... Responsible for operational compliance and adherence to policy * Handles daily account maintenance ...

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How much do banking operations associate jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for banking operations associate in Pawtucket, RI is $25.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $29.47 per hour, depending on experience, location, and employer.

What is a banking operations associate?

Banking Operations Associates are professionals who support the daily functions of a bank by processing transactions, ensuring regulatory compliance, and maintaining accurate records. They handle tasks such as account management, reconciliations, data entry, and assisting with audits. Their role is crucial in ensuring efficient and secure banking operations, as they work closely with other departments to resolve issues and improve processes. Banking Operations Associates play a key part in maintaining the integrity and reliability of financial services.

What are the key skills and qualifications needed to thrive as a banking operations associate?

A Banking Operations Associate needs strong analytical abilities, attention to detail, and a solid understanding of banking procedures, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance tools is typically required, along with knowledge of industry regulations. Excellent organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure accurate transaction management, regulatory compliance, and efficient support of daily banking operations.

What are some common challenges faced by banking operations associates, and how can they be effectively managed?

Banking Operations Associates often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and coordinating across multiple departments to resolve discrepancies. Effective time management, attention to detail, and strong communication skills are essential to navigate these challenges. Additionally, staying updated on compliance policies and leveraging internal resources for support can help associates maintain accuracy and efficiency in a fast-paced environment.

What does a banking operations associate do at a bank?

A banking operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as verifying deposits, resolving account issues, and supporting daily banking functions to ensure smooth operations.

What are popular job titles related to Banking Operations Associate jobs in Pawtucket, RI?

For Banking Operations Associate jobs in Pawtucket, RI, the most frequently searched job titles are:

What job categories do people searching Banking Operations Associate jobs in Pawtucket, RI look for?

The top searched job categories for Banking Operations Associate jobs in Pawtucket, RI are:

Banking Operations Associate jobs near you
Infographic showing various Banking Operations Associate job openings in Pawtucket, RI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $53,119 per year, or $25.5 per hour.

Operations Associate

Cranston, RI • On-site

Eastern Bank
Commercial Banking • 1 - 5K employees

8.3

Company rating: 8.3 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

49th of 172 rated banks

Good employer

Respectful managers

Good training

Learn more about Eastern Bankexternal

$24.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

 Starting Rate: $24.50 

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office.  Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities.  Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed.

Responsibilities:

Maintains primary responsibility for all operational elements of a small to mid-sized banking office by:

  • Managing the branch cash vault to within prescribed limits and serving as the vault custodian.  Must master the use of the bank's cash forecasting system. 
  • Serving as the branch's ATM custodian; ensures it remains stocked, functional, and is balanced daily.
  • Auditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures.
  • Responsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements
  • Stays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence.
  • Routinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures

Incumbents in this position are skilled in both sales and transactional capacities and personally service all customers by:

  • Opening deposit accounts and taking loan applications for various lending units 
  • Closing consumer loans 
  • Making referrals to other bank business lines and third-party partners
  • Handling routine account maintenance and other servicing issues
  • Processing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances

Maintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable).

Problem Solving and Decision Making:

Balancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer.  If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration

Qualifications:

  • Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment.  Individual should be an outgoing self-starter and be technically literate.
  • Enthusiastic individuals with strong interpersonal skills and a desire to be in the 'customer service' business are ideal candidates for this role.  Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank. 

Working Conditions:

  • Ability to stand and remain standing for up to five hours at a time without a break. 
  • May be required to lift and/or move coin/currency bags weighing 25-30 pounds.
At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you're excited about this role but your experience doesn't fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

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