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Banking Operations Associate Jobs in Nepean, ON (NOW HIRING)

Customer Experience Associate

Ottawa, ON · On-site

CA$22 - CA$27.21/hr

Personal & Commercial Banking Pay Details: $22.00 - $27.21 CAD TD is committed to providing fair ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

... operational risk What do you need to succeed? Must-have: * Mutual Funds accreditation (e.g ... Perform as a One RBC Advisor with a breadth and depth of expertise across everyday banking ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22.50 - CA$28.33/hr

Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

Personal & Commercial Banking Pay Details: 22.50 - 28.33 CAD TD is committed to providing fair and ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

New

Customer Experience Associate

Nepean, ON · On-site

CA$22.50 - CA$28.33/hr

Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

Personal & Commercial Banking Pay Details: 22.50 - 28.33 CAD TD is committed to providing fair and ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

New

Personal & Commercial Banking Pay Details: $22.00 - $22.71 CAD TD is committed to providing fair ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

New

Customer Experience Associate

Orleans, ON · On-site

CA$22.50 - CA$28.33/hr

Personal & Commercial Banking Pay Details: $22.50 - $28.33 CAD TD is committed to providing fair ... Deliver quality customer experiences and recommend operational improvements where opportunity ...

New

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Banking Operations Associate information

See Nepean, ON salary details

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How much do banking operations associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for banking operations associate in Nepean, ON is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $20.09 and $27.98 per hour, depending on experience, location, and employer.

What is a banking operations associate?

Banking Operations Associates are professionals who support the daily functions of a bank by processing transactions, ensuring regulatory compliance, and maintaining accurate records. They handle tasks such as account management, reconciliations, data entry, and assisting with audits. Their role is crucial in ensuring efficient and secure banking operations, as they work closely with other departments to resolve issues and improve processes. Banking Operations Associates play a key part in maintaining the integrity and reliability of financial services.

What are the key skills and qualifications needed to thrive as a banking operations associate?

A Banking Operations Associate needs strong analytical abilities, attention to detail, and a solid understanding of banking procedures, often supported by a degree in finance, business, or a related field. Familiarity with banking software, transaction processing systems, and compliance tools is typically required, along with knowledge of industry regulations. Excellent organizational skills, problem-solving abilities, and effective communication set top performers apart in this role. These competencies ensure accurate transaction management, regulatory compliance, and efficient support of daily banking operations.

What are some common challenges faced by banking operations associates, and how can they be effectively managed?

Banking Operations Associates often encounter challenges such as managing high transaction volumes, adhering to strict regulatory requirements, and coordinating across multiple departments to resolve discrepancies. Effective time management, attention to detail, and strong communication skills are essential to navigate these challenges. Additionally, staying updated on compliance policies and leveraging internal resources for support can help associates maintain accuracy and efficiency in a fast-paced environment.

What does a banking operations associate do at a bank?

A banking operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as verifying deposits, resolving account issues, and supporting daily banking functions to ensure smooth operations.

What job categories do people searching Banking Operations Associate jobs in Nepean, ON look for?

The top searched job categories for Banking Operations Associate jobs in Nepean, ON are:

What cities near Nepean, ON are hiring for Banking Operations Associate jobs?

Cities near Nepean, ON with the most Banking Operations Associate job openings:

Infographic showing various Banking Operations Associate job openings in Nepean, ON as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,053 per year, or $23.1 per hour.

Customer Experience Associate

Td

Ottawa, ON • On-site

CA$22 - CA$27.21/hr

Part-time

This job post has expired today. Applications are no longer accepted.


Job description

Work Location:

Ottawa, Ontario, Canada

Hours:

15

Line of Business:

Personal & Commercial Banking

Pay Details:

$22.00 - $27.21 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers.At the branch, we understand customer needs and identify opportunities to promote products and servicestorefer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer experience.

Join TD Canada Trust and Think like a customer, Act like an Owner, Innovate with purpose and Execute withSpeed and Impact.

Job Description:

Can you bring your charming self to work and make customer interactionsdelightfulone? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? Ifsothen,take the next step to your future today and apply for the position ofaCustomerExperience Associate.We are expecting an all-around champion who can understand customer needs andadvisebest suited banking solutions for a positive customer experience.

In this role,you will:

  • Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics

  • Understand anddeterminecustomer needs to recommend solutions specific to those needs while exercising discretion in confidential matters

  • Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary

  • Achieve assigned goals and businessobjectivesby promoting banking solutions and completing business processes ina timelyandaccuratemanner

  • Connect personally with customers toadvisethem appropriately and clearly on banking solutions and processes

  • Help build a positive,diverseandequitablework environment by promoting team effectiveness as well asparticipatingin personal performance development

  • Assistthe team by respecting coworkers, staying dedicated, and keeping everyoneup-to-dateon the status of routine activities

  • Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

Job Requirements:

  • High School diploma and/or 1+ years of relevant experience

  • Undergraduatedegree or equivalent is an asset.

  • Strong administration, organizational,planningand time management skills to work in a fast-paced environment.

  • Hands on knowledge of using MS Office (Word, Excel, and Outlook) andinternet.

  • A go-getterwho can exercise initiative and beaccurateand detail oriented to handle several tasks and changing priorities.

  • A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet