ZipRecruiter

Log In

1

Banking Operation Manager Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsBanking Operation Manager Jobs

Banking Operation Manager information

See salary details

$36K

$65.7K

$99.5K

How much do banking operation manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for banking operation manager in the United States is $65,701.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $72,500.00 per year, depending on experience, location, and employer.

What is the difference between Banking Operation Manager vs Loan Officer?

AspectBanking Operation ManagerLoan Officer
Required CredentialsBanking certifications, financial knowledgeLoan origination licenses, financial background
Work EnvironmentBank branches, back-office operationsCustomer meetings, loan processing
Employer & Industry UsageCommercial banks, financial institutionsMortgage companies, banks
Common Search & ComparisonOperational oversight, process managementLoan approval, client assessment

The main difference is that a Banking Operation Manager oversees the overall banking operations, ensuring efficiency and compliance, while a Loan Officer focuses on evaluating and approving individual loan applications. Both roles require financial knowledge and certifications but serve different functions within the banking industry.

What does a Banking Operation Manager do?

A Banking Operation Manager oversees the day-to-day operations of a bank or financial institution to ensure efficiency, compliance, and high-quality customer service. Their responsibilities typically include managing teams, implementing policies and procedures, handling risk management, and ensuring regulatory compliance. They also work closely with other departments to optimize workflow and may be involved in training staff and resolving escalated issues. The role requires strong leadership, attention to detail, and a deep understanding of banking regulations and processes.

What are some typical challenges Banking Operation Managers face when ensuring compliance with regulatory standards?

Banking Operation Managers often encounter the challenge of staying updated with ever-evolving regulatory requirements and ensuring that operational processes adhere to both internal policies and external laws. They must coordinate with various departments to implement compliance measures without disrupting daily operations, which can be complex in larger institutions. Additionally, they are responsible for training staff on compliance protocols and quickly addressing any identified gaps to avoid penalties or reputational risk. Regular audits and process reviews are essential to maintaining high compliance standards.

What are the key skills and qualifications needed to thrive as a Banking Operation Manager, and why are they important?

To thrive as a Banking Operation Manager, you need strong analytical abilities, in-depth knowledge of banking regulations, and a bachelor’s degree in finance, business, or a related field. Familiarity with core banking systems, risk management tools, and compliance software is typically required, along with relevant certifications such as Certified Anti-Money Laundering Specialist (CAMS). Excellent leadership, problem-solving, and communication skills help you manage teams and navigate complex operational challenges. These competencies are essential to ensure regulatory compliance, operational efficiency, and effective risk mitigation in a dynamic banking environment.
What cities are hiring for Banking Operation Manager jobs? Cities with the most Banking Operation Manager job openings:
What are the most commonly searched types of Banking Operation jobs? The most popular types of Banking Operation jobs are:
What states have the most Banking Operation Manager jobs? States with the most job openings for Banking Operation Manager jobs include:
Banking Operation Manager jobs near you
Operations Services Supervisor (Bank Teller Manager)

Operations Services Supervisor (Bank Teller Manager)

First Citizens Bank

Tampa, FL • On-site

$20.25 - $27.75/hr

Full-time

Posted 24 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview

At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.

As an Operations Services Supervisor (Teller Manager) at First Citizens Bank, you will be responsible for the operational management of one branch and managing the team of service line associates. This position processes teller transactions and other customer service requests, and facilitates customer awareness and education of bank capabilities, tools and resources. It is responsible for identifying and referring sales opportunities to the appropriate bank partner. This position supports the sales efforts of a branch team.

A successful candidate will demonstrate:

  • Management Skills: Capable of managing and developing members on a team to ensure operational soundness
  • Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
  • Adaptability: Has the ability to learn and adapt quickly to new information and technology and can effectively relay those changes to the team
  • Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
  • Influence: Capable of building rapport with different personalities to drive positive results
  • Sales Skills: Ability to support team with client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
  • Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation with different audiences

Responsibilities
  • Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank. Drive accountability to role expectations, responsibilities and authorities, providing one on one feedback and coaching that supports associate development and achievement of results. Regularly and proactively leverage the expertise of bank partners, other managers or team
  • Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
  • Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.

Qualifications
  • Basic Qualifications:
    • Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR
    • High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management
  • Additional Skills and Experiences:
    • MUST HAVE: 1+ years of recent experience in Retail Bank management and operations
    • 1+ years of sales experience, ideally with setting, meeting, and exceeding sales goals
      • Must have working knowledge of retail banking products and services 
    • Experience with cold-calling and communicating with current and prospective banking clients

Bilingual (English/Spanish) speakers are encouraged to apply!


Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Qualifications:
  • Basic Qualifications:
    • Bachelor's Degree and 1 year of experience in financial services, customer service, bank operations, or branch operations management OR
    • High School Diploma or GED and 5 years of experience in financial services, customer service, bank operations, or branch operations management
  • Additional Skills and Experiences:
    • MUST HAVE: 1+ years of recent experience in Retail Bank management and operations
    • 1+ years of sales experience, ideally with setting, meeting, and exceeding sales goals
      • Must have working knowledge of retail banking products and services 
    • Experience with cold-calling and communicating with current and prospective banking clients

Bilingual (English/Spanish) speakers are encouraged to apply!


Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits #LI-KL1

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply