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Banking Operation Manager Jobs in Michigan (NOW HIRING)

Old National Bank

Banking Center Manager

Battle Creek, MI · On-site

$60K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Responsibilities The Banking Center Manager is responsible for the administration and efficient operation of the banking center including branch profit and loss; successful execution of the sales ...

Old National Bank

Banking Center Manager

Battle Creek, MI

$60K - $121K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Banking Center Manager is responsible for the administration and efficient operation of the banking center including branch profit and loss; successful execution of the sales process; client ...

First Merchant's Bank

Banking Center Manager

Northville, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee and inspect all operations and compliance of the banking center. * Develop and implement an ... Implement effective Sales Management routines designed to coach, teach, train and inspect sales ...

First Merchant's Bank

Banking Center Manager

Monroe, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee and inspect all operations and compliance of the banking center. * Develop and implement an ... Implement effective Sales Management routines designed to coach, teach, train and inspect sales ...

FIRST MERCHANTS

Banking Center Manager

Northville, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee and inspect all operations and compliance of the banking center. * Develop and implement an ... Implement effective Sales Management routines designed to coach, teach, train and inspect sales ...

FIRST MERCHANTS

Banking Center Manager

Monroe, MI · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Oversee and inspect all operations and compliance of the banking center. * Develop and implement an ... Implement effective Sales Management routines designed to coach, teach, train and inspect sales ...

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Banking Operation Manager information

What is the difference between Banking Operation Manager vs Loan Officer?

AspectBanking Operation ManagerLoan Officer
Required CredentialsBanking certifications, financial knowledgeLoan origination licenses, financial background
Work EnvironmentBank branches, back-office operationsCustomer meetings, loan processing
Employer & Industry UsageCommercial banks, financial institutionsMortgage companies, banks
Common Search & ComparisonOperational oversight, process managementLoan approval, client assessment

The main difference is that a Banking Operation Manager oversees the overall banking operations, ensuring efficiency and compliance, while a Loan Officer focuses on evaluating and approving individual loan applications. Both roles require financial knowledge and certifications but serve different functions within the banking industry.

Is banking operation manager a stressful job?

A banking operation manager role can be stressful due to the responsibility of overseeing daily banking activities, ensuring compliance, and managing team performance. The job often involves tight deadlines, high accuracy requirements, and handling complex financial transactions, which can contribute to work-related stress.

What does a banking operation manager do?

A Banking Operation Manager oversees the day-to-day operations of a bank or financial institution to ensure efficiency, compliance, and high-quality customer service. Their responsibilities typically include managing teams, implementing policies and procedures, handling risk management, and ensuring regulatory compliance. They also work closely with other departments to optimize workflow and may be involved in training staff and resolving escalated issues. The role requires strong leadership, attention to detail, and a deep understanding of banking regulations and processes.

What are some typical challenges banking operation managers face when ensuring compliance with regulatory standards?

Banking Operation Managers often encounter the challenge of staying updated with ever-evolving regulatory requirements and ensuring that operational processes adhere to both internal policies and external laws. They must coordinate with various departments to implement compliance measures without disrupting daily operations, which can be complex in larger institutions. Additionally, they are responsible for training staff on compliance protocols and quickly addressing any identified gaps to avoid penalties or reputational risk. Regular audits and process reviews are essential to maintaining high compliance standards.

What are the key skills and qualifications needed to thrive as a banking operation manager?

To thrive as a Banking Operation Manager, you need strong analytical abilities, in-depth knowledge of banking regulations, and a bachelor’s degree in finance, business, or a related field. Familiarity with core banking systems, risk management tools, and compliance software is typically required, along with relevant certifications such as Certified Anti-Money Laundering Specialist (CAMS). Excellent leadership, problem-solving, and communication skills help you manage teams and navigate complex operational challenges. These competencies are essential to ensure regulatory compliance, operational efficiency, and effective risk mitigation in a dynamic banking environment.

What are the most commonly searched types of Banking Operation jobs in Michigan?

The most popular types of Banking Operation jobs in Michigan are:

Banking Operation Manager jobs near you
Infographic showing various Banking Operation Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Banking Center Manager

Old National Bank

Battle Creek, MI • On-site

$60K - $121K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 27 days ago

Old National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Overview
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Banking Center Manager is responsible for the administration and efficient operation of the banking center including branch profit and loss; successful execution of the sales process; client satisfaction and retention; implementation and compliance with all operational standards, legal and regulatory requirements; hiring, training, development and evaluation of staff; meeting individual sales goals; utilization of sales strategies and business calling expertise to develop new and expand existing customer relationships: The Banking Center Manager has individual responsibilities for direct client sales and service including account opening, loan applications, service inquiries and transaction processing as needed. They have individual sales goals as well as the responsibility for maximizing the sales and profitability of the entire banking center.
Salary Range
The salary range for this position is $60,000 - $121,300 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.
Banking Center Profitability and Oversight
  • Assist the Community Banking Executive and Community Banking Market Manager in establishing, monitoring, and evaluating banking center and individual sales and service goals.
  • Conduct regular meetings with banking center team to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development; share corporate marketing campaign and supporting materials, and proactively introduce all servicing channels to consumer and business clients.
  • Participate and encourage attendance in local community events and activities to activate partnerships within the area, through volunteerism of team members and corporate financial support.

Client Centric Sales Approach
  • Build banking center team focused on a consultative sales approach, uncovering needs of clients, and providing education and advice regarding the products and services available to meet the clients' needs. This includes hiring, training, mentoring, and developing team members to create a proficient team with loan and deposit knowledge.
  • Leads team in educating clients of all consumer and small business loan and deposit products and services; promotes line of business resources through joint calling efforts including mortgage, investments, wealth management, private banking, commercial, treasury management and merchant processing; as well as the wide range of banking channels available to clients, including emerging technology and digital solutions to enhance the client experience
  • Proactively coaches to ensure adherence to all regulatory requirements and guidelines, ethical standards and encourages sharing of best practices and effective sales techniques and tools

Operational Excellence
  • Staff to company benchmarks, ensuring all service standards are met or exceeded; respond to client inquiries in alignment with company policies, procedures, and standards; plan and assign banking center staffing to ensure optimal client service.
  • Partners with the Market Service Leader to ensure appropriate oversight of banking center operations including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements, compliance with security practices/procedures and oversight of security equipment.

Key Competencies for Position
Execution Leadership:
  • Communicates goals, tracks progress against key goals/metrics, effectively utilizing diverse talent and resources to achieve goals. Empowers team members and holds them accountable based on appropriate level of authority; manages progress effectively and takes appropriate measures to address performance issues. Seeks to identify what caused the issue, consults with lines of business and subject matter experts, as appropriate, to determine the best solution and acts within approved policies, procedures, and established guidelines.

Client Leadership:
  • Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and/or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind. Seeks information about the client/client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied.

Culture Leadership:
  • Is accessible, approachable, and helpful to others, builds relationships, establishes trust, credibility, and respect with others through a track record of delivering on commitments, inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts.People Leadership:
  • Actively seeks to attract the best talent and to develop team members effectiveness in their current and future roles, encourages and values diversity. Gives, receives, and asks for feedback, creates a supportive, encouraging environment which empowers team members to stretch beyond what they thought they could do, while holding team members accountable for goals and deliverables.

Qualifications and Education Requirements
  • Education: Bachelor's Degree in business related field preferred or equivalent work experience
  • 4+ years banking experience with 2+ years consumer lending experience
  • 2+ years of supervisory experience, preferably in the banking or retail industry
  • Licenses/Certifications: must be eligible to register with the National Mortgage Licensing System and Registry (NMLS)

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP to fill a specific position.
Our culture is firmly rooted in our core values.
We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!

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