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Banking Fraud Investigation Representative Jobs

Synovus

Fraud Investigation

Nashville, TN · On-site

Conducts investigations of potential/suspected financial crimes and/or fraud. Utilizes systems and ... Utilizes knowledge of bank systems, processes and contacts as resources for conducting ...

Berkshire Bank

Fraud Investigator

Boston, MA · On-site

$52K - $90K/yr

... the fraud investigation process - including incident intake, advising on best practices for ... Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration ...

Berkshire Bank

Fraud Investigator

Boston, MA · On-site

$52K - $90K/yr

... the fraud investigation process - including incident intake, advising on best practices for ... Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration ...

Kraken International

Build, lead, and mentor a multi-tiered fraud organization -- analysts, investigators, and managers ... Oversee payments and banking fraud detection systems and tools, and own escalation pathways for ...

Upstart

Fraud Analyst, Secured Lending

OR · On-site +1

Upstart's Secured Lending Fraud Oversight function is the Bank's first-line fraud detection, investigation, and monitoring across the HELOC and Auto Lending business lines. As a business unit ...

Prolim Global

Fraud Investigator (L1)

Milford, OH · On-site

... banking or financial services environment. Key Responsibilities * Review and investigate alerts ... Document investigation findings and actions accurately in case management systems. * Escalate high ...

Dime Bank

... expediently investigate suspicious activity and prevent monetary losses to the bank and its ... Collaborate with the bank's debit card processor to prevent fraud and support recovery efforts in ...

Dime Bank

Digital Banking Fraud Analyst

Norwich, CT · On-site

... expediently investigate suspicious activity and prevent monetary losses to the bank and its ... Collaborate with the bank's debit card processor to prevent fraud and support recovery efforts in ...

Servbank

Banking Fraud Operations Team Lead

Oswego, IL · On-site

$62K - $73K/yr

This role focuses on managing fraud detection, investigation, and prevention processes to safeguard the bank's assets and maintain customer trust. The Team Lead will ensure compliance with regulatory ...

Servbank

Banking Fraud Operations Team Lead

$62K - $73K/yr

This role focuses on managing fraud detection, investigation, and prevention processes to safeguard the bank's assets and maintain customer trust. The Team Lead will ensure compliance with regulatory ...

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How much do banking fraud investigation representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for banking fraud investigation representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Banking Fraud Investigation Representative job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Fraud Investigation

Nashville, TN • On-site

Synovus
Finance and Insurance • 5 - 10K employees
Learn more about Synovusexternal

Full-time

Posted 7 days ago

Synovus rating

8.9

Company rating: 8.9 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
Conducts investigations of potential/suspected financial crimes and/or fraud. Utilizes systems and a variety of investigative techniques and tools to collect, collate, and analyze financial and background information and makes informed decisions concerning client account status/retention. Recognizes and evaluates high risk accounts, potential watch list matches and dispositions, and other suspicious and/or questionable account activity. Analyzes data and determines when cases are to be submitted to law enforcement and/or prosecutors for potential legal action. Takes appropriate action to stop or prevent data or monetary losses by assessing internal controls and procedures team memberd with financial crimes and fraud cases.
Job Duties and Responsibilities:
  • Conducts investigations of suspected financial crimes and/or fraud. Performs enhanced due diligence on clients designated by regulators as high risk, such as international and large cash clients.
  • Utilizes knowledge of bank systems, processes and contacts as resources for conducting investigations. Develops a plan of action and gathers, analyzes and compiles evidence for multiple case assignments. Prepares case documentation and writes a complete final summary report of investigation.
  • Inputs all investigation activities and detailed field notes into the case management database within five business days in order to provide a complete summary of the overall investigation. Calculates total attempted fraud amounts as well as total loss amounts on all confirmed fraud cases.
  • Interviews clients, employees, and suspects. Traces financial transactions and reviews the background and financial profile of suspected individuals. Works with senior level team members and management to determine when a case should be closed, recovered or charged off when all investigative leads and the potential for recovery have been exhausted. Closes cases in the case management database.
  • Communicates with office staff to obtain additional client information and/or information needed for supporting documentation, reports and risk mitigation. Assists office personnel, when necessary, to conduct client interviews to address certain specific alerted transactional issues,
  • Escalates cases to applicable Pinnacle department or team based on details of case. Compiles confidential case documents for referral to Corporate Security when law enforcement involvement may be required. Prepares all case-related Suspicious Activity Reports (SARSs) that are forwarded to Pinnacle Compliance within 30 days. Hands off investigations to Pinnacle Audit and/or Compliance when team members are involved.
  • Assists with the assessment of internal controls and procedures and with the identification of control breakdowns and makes recommendations to prevent future losses. Assists with determining new procedures to prevent, detect and investigate fraud.
  • Maintains updated information on various systems as well as required files and documentation. Ensures records are complete and available for review and audit as needed. Complies with regulatory requirements, security and applicable policies and identifies control and procedural issues. Manages the security of highly sensitive information related to fraud investigations. Participates in special projects as required.
  • Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
  • Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: High school diploma or equivalent.
Minimum Experience: Three years of fraud/financial crimes experience including transaction monitoring, investigative research, and analysis of potentially suspicious activity.
Required Knowledge, Skills & Abilities:
  • May sit for long periods of time;
  • Talk and hear regularly;
  • Use of hands, ability to reach;
  • Ability to see objects up close or at a distance, use peripheral vision, identify basic colors;
  • Up to 10 pounds weight lifting/force exertion required;
  • Weight/force exertion required less than 10% of the time;
  • Travel required less than 10% of the time.

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