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Banking Associate Jobs in Topeka, KS (NOW HIRING)

Landmark National Bank

Teller (45472)

Auburn, KS

$15 - $19/hr

Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and ...

Landmark National Bank

Float Teller (43826)

Topeka, KS

$14 - $18/hr

Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and ...

LANDMARK NATIONAL BANK

Teller (45472)

Auburn, KS · On-site

$15 - $19/hr

Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and ...

LANDMARK NATIONAL BANK

Float Teller (43826)

Topeka, KS · On-site

$14 - $18/hr

Models Landmark National Bank core values and assists with mentoring fellow associates. Provides efficient, safe, and confidential service to customers and follows all compliance requirements and ...

CoreFirst Bank & Trust

Lead Personal Banker

Topeka, KS · On-site

$16.75 - $20.25/hr

Partners with Branch Sales Manager in assigning personal and branch goals ~ Provides on-the-spot coaching to Personal Bankers and Customer Service Associates related to the CoreFirst products and ...

Bank of America

Relationship Banker

Lawrence, KS · On-site

$17.50 - $22.75/hr

Is confident in educating clients on how to conduct simple banking transactions through self ... Bachelor's Degree or business-relevant Associate's Degree such as business management, business ...

HR Partners

Lead Personal Banker

Topeka, KS · On-site

$18 - $22/hr

Provides on-the-spot coaching to Personal Bankers and Customer Service Associates related to the CoreFirst products and sales process * Provides existing Bank customers with their financial needs, by ...

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Banking Associate information

See Topeka, KS salary details

$22.3K

$116.7K

$256.5K

How much do banking associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for banking associate in Topeka, KS is $116,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $175,600.00 per year, depending on experience, location, and employer.

What is a banking associate?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What skills and qualifications are needed to be a banking associate?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What challenges do banking associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What level is a banking associate at a bank?

A banking associate is typically an entry-level or junior position within a bank, often requiring a high school diploma or bachelor's degree. The role involves customer service, account management, and basic banking operations, with opportunities for advancement to higher roles such as senior associate or specialist based on experience and performance.

What are the most commonly searched types of Banking jobs in Topeka, KS?

The most popular types of Banking jobs in Topeka, KS are:

What cities near Topeka, KS are hiring for Banking Associate jobs?

Cities near Topeka, KS with the most Banking Associate job openings:

Banking Associate jobs near you
Infographic showing various Banking Associate job openings in Topeka, KS as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $132,891 per year, or $63.9 per hour.

Customer Service Associate

Topeka, KS • On-site

Capitol Federal Savings Bank
501 - 1,000 employees
Learn more about Capitol Federal Savings Bankexternal

$13.75 - $18.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Job Description:
Job Title: Customer Service Associate
Location: Topeka, KS
Employment Type: Full-Time
About Capitol Federal
At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.
Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.
Position Summary
This position is responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.
Key Responsibilities
The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.
  • Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.
  • Research, troubleshoot and resolve basic external and internal customer inquiries as needed.
  • Answer incoming calls verifying the identity of the caller. Determine the needs of the caller and minimize the time and effort to resolve their concerns.
  • Use every customer contact as an opportunity to advise customers about additional services or programs that might benefit them. Updates the Bank's tracking system related to customer recommendations and referrals as defined by the Bank.
  • Assists customers with maintenance on existing accounts as defined by management.
  • Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests.
  • Maintains the most stringent standards of customer service confidentiality.
  • Perform other duties as assigned.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Required Qualifications
  • High school diploma or equivalent required.
  • Minimum of six months of experience, which includes customer service responsibilities.
  • Cash handling is preferred.

Core Competencies
Successful candidates typically demonstrate the following competencies:
  • Customer Focus
  • Communication Skills
  • Integrity and Professionalism
  • Problem Solving
  • Attention to Detail
  • Team Collaboration
  • Unconditional Ethics

Why Join Capitol Federal?
Capitol Federal offers employees a supportive workplace and opportunities for career growth.
Benefits may include:
  • Competitive compensation
  • Retirement and savings plans
  • Flexible Spending Accounts
  • Paid time off and holidays
  • Employee Assistance Program
  • Health, Dental, Life and Disability coverage
  • Parental Leave
  • Professional development opportunities
  • Career Advancement Pathways

CapFed® is an equal opportunity employer.

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