Customer Service Associate
$13 - $18/hr
Wichita, KS Employment Type : Part-Time About Capitol Federal At Capitol Federal Savings Bank , we ... associates assuring a positive experience and minimizing wait time. Key Responsibilities The ...
$13 - $18/hr
Wichita, KS Employment Type : Part-Time About Capitol Federal At Capitol Federal Savings Bank , we ... associates assuring a positive experience and minimizing wait time. Key Responsibilities The ...
$13 - $18/hr
Wichita, KS Employment Type : Part-Time About Capitol Federal At Capitol Federal Savings Bank , we ... associates assuring a positive experience and minimizing wait time. Key Responsibilities The ...
Wichita, KS · On-site
$13 - $18/hr
Wichita, KS Employment Type : Part-Time About Capitol Federal At Capitol Federal Savings Bank , we ... associates assuring a positive experience and minimizing wait time. Key Responsibilities The ...
Wichita, KS · On-site
$13 - $18/hr
Wichita, KS Employment Type : Part-Time About Capitol Federal At Capitol Federal Savings Bank , we ... associates assuring a positive experience and minimizing wait time. Key Responsibilities The ...
Wichita, KS · On-site
$60 - $90/hr
Providing administrative and client support to Private Banking Officers. * Assisting with client onboarding, including gathering KYC documentation and account/loan setup. * Processing financial ...
Wichita, KS · On-site
$60 - $90/hr
Providing administrative and client support to Private Banking Officers. * Assisting with client onboarding, including gathering KYC documentation and account/loan setup. * Processing financial ...
Wichita, KS · On-site
Providing administrative and client support to Private Banking Officers. * Assisting with client onboarding, including gathering KYC documentation and account/loan setup. * Processing financial ...
Wichita, KS · On-site
Providing administrative and client support to Private Banking Officers. * Assisting with client onboarding, including gathering KYC documentation and account/loan setup. * Processing financial ...
Wichita, KS · On-site
Providing administrative and client support to Private Banking Officers. * Assisting with client onboarding, including gathering KYC documentation and account/loan setup. * Processing financial ...
Wichita, KS · On-site
Providing administrative and client support to Private Banking Officers. * Assisting with client onboarding, including gathering KYC documentation and account/loan setup. * Processing financial ...
Wichita, KS · On-site
$70 - $100/hr
Main Bank Building 105 N Main St Wichita, KS 67202, USA Main Bank Building 105 N Main St Wichita, KS 67202, USA Job Summary Responsible for monitoring foreign currency due from accounts, and ...
Wichita, KS · On-site
$70 - $100/hr
Main Bank Building 105 N Main St Wichita, KS 67202, USA Main Bank Building 105 N Main St Wichita, KS 67202, USA Job Summary Responsible for monitoring foreign currency due from accounts, and ...
Wichita, KS · On-site
$55 - $75/hr
Fidelity Bank 100 E. English St. Wichita, KS 67202, USA Fidelity Bank 100 E. English St. Wichita, KS 67202, USA Job Overview: This role is key in ensuring a seamless client experience across a range ...
New
Wichita, KS · On-site
$55 - $75/hr
Fidelity Bank 100 E. English St. Wichita, KS 67202, USA Fidelity Bank 100 E. English St. Wichita, KS 67202, USA Job Overview: This role is key in ensuring a seamless client experience across a range ...
New
At INTRUST Bank, People Come First. Guided by strong character qualities--such as respect, compassion, humility, positivity, and initiative--we work to support one another, serve our customers, and ...
At INTRUST Bank, People Come First. Guided by strong character qualities--such as respect, compassion, humility, positivity, and initiative--we work to support one another, serve our customers, and ...
Wichita, KS · On-site
At INTRUST Bank, People Come First. Guided by strong character qualities-such as respect, compassion, humility, positivity, and initiative-we work to support one another, serve our customers, and ...
Wichita, KS · On-site
At INTRUST Bank, People Come First. Guided by strong character qualities-such as respect, compassion, humility, positivity, and initiative-we work to support one another, serve our customers, and ...
Wichita, KS · On-site
$55 - $90/hr
Main Bank Building Wichita, KS 67202, USA Description At INTRUST Bank, People Come First. Guided by strong character qualities--such as respect, compassion, humility, positivity, and initiative,we ...
New
Wichita, KS · On-site
$55 - $90/hr
Main Bank Building Wichita, KS 67202, USA Description At INTRUST Bank, People Come First. Guided by strong character qualities--such as respect, compassion, humility, positivity, and initiative,we ...
New
Wichita, KS · On-site
We're looking for a self-motivated Banking Specialist who has a passion for challenges, innovation, and helping people to achieve their goals. ABOUT INFOSYNC SERVICES Multi-unit business operators ...
Wichita, KS · On-site
We're looking for a self-motivated Banking Specialist who has a passion for challenges, innovation, and helping people to achieve their goals. ABOUT INFOSYNC SERVICES Multi-unit business operators ...
Wichita, KS · On-site
We're looking for a self-motivated Banking Specialist who has a passion for challenges, innovation, and helping people to achieve their goals. ABOUT INFOSYNC SERVICES Multi-unit business operators ...
Wichita, KS · On-site
We're looking for a self-motivated Banking Specialist who has a passion for challenges, innovation, and helping people to achieve their goals. ABOUT INFOSYNC SERVICES Multi-unit business operators ...
Wichita, KS · On-site
$15.25 - $20.25/hr
Associate degree or equivalent combination of education and experience required * 1+ years of retail banking and/or sales experience required * 2+ years of customer service experience required For ...
Wichita, KS · On-site
$15.25 - $20.25/hr
Associate degree or equivalent combination of education and experience required * 1+ years of retail banking and/or sales experience required * 2+ years of customer service experience required For ...
Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an ...
Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an ...
Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an ...
Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an ...
Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an ...
Quick apply
Creating Possibility is not just our mission, it's what we do every day for clients and associates. Learn more about Sunflower Bank at sunflowerbank.com. Sunflower Bank, N.A. is looking for an ...
Wichita, KS · On-site
$21.40 - $27.65/hr
Associate degree or equivalent combination of education and experience required * 1+ years of retail banking and/or sales experience required * 2+ years of customer service experience required For ...
Wichita, KS · On-site
$21.40 - $27.65/hr
Associate degree or equivalent combination of education and experience required * 1+ years of retail banking and/or sales experience required * 2+ years of customer service experience required For ...
Wichita, KS · On-site
$22 - $24/hr
Provide assistance with and support for online banking services and digital banking tools. Loan ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...
Wichita, KS · On-site
$22 - $24/hr
Provide assistance with and support for online banking services and digital banking tools. Loan ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...
Wichita, KS · On-site
$16 - $20.25/hr
The ability to effectively build and maintain relationships with Emprise associates, customers ... Deliver clarity to customers on banking products by providing simplicity, knowledge, and know-how
Wichita, KS · On-site
$16 - $20.25/hr
The ability to effectively build and maintain relationships with Emprise associates, customers ... Deliver clarity to customers on banking products by providing simplicity, knowledge, and know-how
Wichita, KS · On-site
$16.50 - $21.75/hr
The Advisor role requires extensive knowledge of banking products, services, and customer ... Manage the effective usage of CRM tool by frontline associates within region. * Identify ...
Wichita, KS · On-site
$16.50 - $21.75/hr
The Advisor role requires extensive knowledge of banking products, services, and customer ... Manage the effective usage of CRM tool by frontline associates within region. * Identify ...
$40.5K is the 25th percentile. Wages below this are outliers.
$24.6K - $48K
37% of jobs
$48K - $71.5K
6% of jobs
$71.5K - $94.9K
4% of jobs
The median wage is $109.6K / yr.
$94.9K - $118.3K
4% of jobs
$118.3K - $141.8K
9% of jobs
$141.8K - $165.2K
6% of jobs
$182.2K is the 75th percentile. Wages above this are outliers.
$165.2K - $188.7K
11% of jobs
$188.7K - $212.1K
7% of jobs
$212.1K - $235.6K
6% of jobs
$235.6K - $259K
4% of jobs
$259K - $282.5K
4% of jobs
$24.6K
$128.5K
$282.5K
| Aspect | Banking Associate | Bank Teller |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer associate degree | High school diploma or equivalent |
| Work Environment | Office setting, handling client accounts, administrative tasks | Branch counter, direct customer service |
| Employer & Industry Usage | Commercial banks, credit unions, financial institutions | Retail banking branches, financial institutions |
| Common Search & Comparison | Customer service, banking operations, financial products | Cash handling, customer transactions, account inquiries |
While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.
Cities near Augusta, KS with the most Banking Associate job openings:

$13 - $18/hr
Part-time
Medical, Dental, Life, Retirement, PTO
Re-posted yesterday
Job Description:
Job Title: Customer Service Associate
Location: Wichita, KS
Employment Type: Part-Time
About Capitol Federal
At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.
Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.
Position Summary
This position is responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.
Key Responsibilities
The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.
Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.
Research, troubleshoot and resolve basic external and internal customer inquiries as needed.
Answer incoming calls verifying the identity of the caller. Determine the needs of the caller and minimize the time and effort to resolve their concerns.
Use every customer contact as an opportunity to advise customers about additional services or programs that might benefit them. Updates the Bank's tracking system related to customer recommendations and referrals as defined by the Bank.
Assists customers with maintenance on existing accounts as defined by management.
Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests.
Maintains the most stringent standards of customer service confidentiality.
Perform other duties as assigned.
Participate in proactive team efforts to achieve departmental and company goals.
Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
Required Qualifications
High school diploma or equivalent required.
Minimum of six months of experience, which includes customer service responsibilities.
Cash handling is preferred.
Core Competencies
Successful candidates typically demonstrate the following competencies:
Customer Focus
Communication Skills
Integrity and Professionalism
Problem Solving
Attention to Detail
Team Collaboration
Unconditional Ethics
Why Join Capitol Federal?
Capitol Federal offers employees a supportive workplace and opportunities for career growth.
Benefits may include:
Competitive compensation
Retirement and savings plans
Flexible Spending Accounts
Paid time off and holidays
Employee Assistance Program
Health, Dental, Life and Disability coverage
Parental Leave
Professional development opportunities
Career Advancement Pathways
CapFed is an equal opportunity employer.
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501 - 1,000 Employees
Topeka, KS, US
1893