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Banking Associate Jobs in High Point, NC (NOW HIRING)

Process location changes for bank associates within all affected systems used by the associates. * Must be skilled in training users in the use of various office software suites including but not ...

Process location changes for bank associates within all affected systems used by the associates. * Must be skilled in training users in the use of various office software suites including but not ...

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Banking Associate information

See High Point, NC salary details

$24.1K

$126K

$277K

How much do banking associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for banking associate in High Point, NC is $125,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $189,600.00 per year, depending on experience, location, and employer.

What is a banking associate?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What skills and qualifications are needed to be a banking associate?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What challenges do banking associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What level is a banking associate at a bank?

A banking associate is typically an entry-level or junior position within a bank, often requiring a high school diploma or bachelor's degree. The role involves customer service, account management, and basic banking operations, with opportunities for advancement to higher roles such as senior associate or specialist based on experience and performance.

What are the most commonly searched types of Banking jobs in High Point, NC?

The most popular types of Banking jobs in High Point, NC are:

What cities near High Point, NC are hiring for Banking Associate jobs?

Cities near High Point, NC with the most Banking Associate job openings:

Infographic showing various Banking Associate job openings in High Point, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $125,985 per year, or $60.6 per hour.

AVP Banking Center Manager (Branch Manager)

Asheboro, NC • On-site


Bank OZK
Commercial Banking • 1 - 5K employees

8.2

Company rating: 8.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

51st of 173 rated banks

Great coworkers

People enjoy working here

Good employer


Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago


Job description

Why Bank OZK
Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.
The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.
Job Purpose & Scope
Responsible for effectively and enthusiastically managing the banking center, providing leadership, and setting high levels of accountability with team members. Cultivate and maintain positive working relationships with peers, business partners, and the community. Provide business development leadership and management. Lead by example and provide exceptional customer service at all times.
Essential Job Functions
  1. Manage branch staff, including daily supervision, interviewing and hiring, training, performance appraisals, career development, promotion and pay recommendations, and separations of direct reports.
  2. Lead and engage associates in daily huddles to support relationship-building activities.
  3. Generate growth that supports the bank's goals by retaining, growing, and attracting clients.
  4. Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners.
  5. Ensure engagement in community activities to demonstrate community involvement and support, facilitate Bank branding/name recognition, and promote business development and staff recruitment efforts.
  6. Model and coach daily activities, including opportunity spotting/referrals, client relationship building, account opening, lending, outbound business development activities, and lobby management.
  7. Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud.
  8. Manage the day-to-day operations of the banking center, executing strategic and tactical plans to ensure sound operational performance and effective audit results.
  9. Proactively resolve client concerns in a timely, professional, and positive manner.
  10. Maintain responsibility and accountability for banking center security for all employees occupying the banking center and ensure compliance with the bank's security program, policies, and procedures.
  11. Ensure regular and effective communication with banking center team members and regional leadership.
  12. Ensure continuous improvement and engagement of the team through documented observational and trend-based coaching sessions.
  13. Identify and recruit talent to build a highly effective team.
  14. Model and champion the Bank's standards for exceptional customer service.
  15. Enthusiastically embrace, support, and model the bank's values and mission.
  16. Display a high degree of integrity, trustworthiness, and professionalism at all times.
  17. Regularly exercise discretion and judgment in the performance of essential job functions.
  18. Complete all essential training timely.
  19. Maintain consistently good punctuality and attendance to work.
  20. Demonstrate competency and accountability to maintain banking center operational standards, ensuring compliance with internal controls, operational procedures, and risk management.
  21. Adhere to all Bank policies, procedures, and guidelines.

Knowledge, Skills & Abilities
  1. Knowledge of retail bank products and services
  2. Knowledge of bank regulations, policies, procedures, and operational standards
  3. Knowledge of business development techniques in a retail environment
  4. Ability to demonstrate a continuous focus on quality, profitability, and efficiency in the pursuit of business growth
  5. Ability to think strategically and translate goals into actionable, detailed, day-to-day execution.
  6. Ability to manage, lead, and train team members effectively, inspiring them to meet business objectives
  7. Ability to demonstrate effective planning and organizational skills in a dynamic business environment.
  8. Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition
  9. Ability to communicate effectively both verbally and in writing
  10. Ability to act as a team-oriented leader, capable of managing and thriving in a continually changing environment
  11. Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail
  12. Ability to maintain confidentiality
  13. Ability to follow policy and procedure including safety and security procedures
  14. Skill in identifying client needs to develop and grow business
  15. Skill in using computer and Microsoft Office applications necessary to perform essential job functions

Basic Qualifications
  1. Bachelor's degree or commensurate work experience required
  2. 2+ years' retail client service and/or business development experience required
  3. 1+ year business development management/leadership experience strongly preferred
  4. Proven achievement of business growth goals and financial targets required
  5. Experience managing, leading and coaching professionals required
  6. Comprehensive knowledge of bank products/services and regulations required
  7. Valid driver's license and good driving record required
  8. NMLS required

Job Expectations
Job Expectations:Operate customary equipment and technology used in a business environment, with or without accommodation.
Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.
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EEO Statement
Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.


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