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Banking Associate Jobs in Puerto Rico (NOW HIRING)

LexisNexis

Lexis Associate

San Juan, PR · On-site

Lexis Associate Student Representative-must be enrolled in law school for this position. LexisNexis ... We never request money or banking details from job applicants. Learn more about spotting and ...

LexisNexis

Lexis Associate

San Juan, PR · On-site

Lexis Associate Student Representative-must be enrolled in law school for this position. LexisNexis ... We never request money or banking details from job applicants. Learn more about spotting and ...

PetSmart

PetsHotel Associate

Guaynabo, PR · On-site

$12.25 - $14.25/hr

Pets Hotel Associate About Life at PetSmart Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork.

Burlington Stores

PR · On-site

$10 - $11.75/hr

Retail Sales Associates are important ambassadors of the Burlington brand, at the front lines in our mission to provide world class service to our customers. You'll be responsible for greeting and ...

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Banking Associate information

What is a banking associate?

Banking Associates are entry- to mid-level professionals in banks or financial institutions who assist clients with their banking needs and support various operations, such as account management, loan processing, and customer service. They serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring compliance with regulatory requirements. Banking Associates often work alongside branch managers and other banking staff to provide seamless financial services and may also assist in sales and cross-selling of banking products.

What skills and qualifications are needed to be a banking associate?

To thrive as a Banking Associate, you need a solid understanding of financial products, customer service, and sales principles, often backed by a bachelor's degree in finance, business, or a related field. Familiarity with banking software, CRM systems, and compliance tools is typically required. Strong interpersonal skills, attention to detail, and problem-solving abilities set top performers apart in this role. These skills are essential for delivering excellent customer experiences, ensuring regulatory compliance, and achieving business targets within a competitive banking environment.

What challenges do banking associates face during their first year, and how can they overcome them?

Banking Associates often encounter a steep learning curve in their first year, especially when adapting to fast-paced environments and complex financial products. They may face challenges in managing multiple client accounts, meeting strict deadlines, and mastering industry-specific software. To overcome these hurdles, it's important to proactively communicate with team members, seek mentorship from more experienced colleagues, and take advantage of training resources provided by the bank. Building strong organizational skills and staying detail-oriented will also help Banking Associates succeed and grow within the role.

What is the difference between Banking Associate vs Bank Teller?

AspectBanking AssociateBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice setting, handling client accounts, administrative tasksBranch counter, direct customer service
Employer & Industry UsageCommercial banks, credit unions, financial institutionsRetail banking branches, financial institutions
Common Search & ComparisonCustomer service, banking operations, financial productsCash handling, customer transactions, account inquiries

While both roles involve customer interaction within banking, Banking Associates typically handle a broader range of financial services and administrative tasks, often requiring more specialized knowledge. Bank Tellers focus primarily on cash transactions and basic customer service at the branch counter. Understanding these differences helps job seekers identify the right role based on their skills and career goals.

What level is a banking associate at a bank?

A banking associate is typically an entry-level or junior position within a bank, often requiring a high school diploma or bachelor's degree. The role involves customer service, account management, and basic banking operations, with opportunities for advancement to higher roles such as senior associate or specialist based on experience and performance.

What are the most commonly searched types of Banking jobs in Puerto Rico?

The most popular types of Banking jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Banking Associate jobs?

Cities in Puerto Rico with the most Banking Associate job openings:

Banking Associate jobs near you

Associate, Delinquency Management (Internal Collections)

Oriental Bank

Bayamon, PR

$15.75 - $21.50/hr

Full-time

Re-posted 21 days ago

Key responsibilities

  • Determine factors affecting the debtor's responsibility and offer counsel to regularize debt.

  • Receive, prepare receipts, and process client payments in the payment system on the same day.

  • Document client interactions, payments, and account adjustments in the collection information system.

Job description

The Associate, Delinquency Management (Internal Collections) is responsible for the collection management of auto loans, personal loans, credit cards and overdrafts. Achieving this payment collection by contacting the client telephonically. Position works on-site in Bayamon, PR.
MAIN DUTIES & RESPONSIBILITIES:
  • Determine which factors are affecting the debtor's responsibility to keep the account up-to-date; offering counsel about all the alternatives the institution offers in order to regularize his or her debt.
  • Receives the clients credit or cash payments, prepares their receipts and processes the payment's, on the day same day it is received, in Oriental Bank's internet payment system.
  • Transcribes all of the payment collections performed in the collection information system.
  • Prepares maintenance documents in order to update the client's information on the system. Such as the residency address, work address and/or telephone changes.
  • Develops daily production report.
  • Offers his or her direct supervisor recommendations, in relation to accounts that were adjusted based on the clients economic conditions and the unit's risk.
  • Discusses with his or her supervisor the cases that have not been resolved in order to determine the best course of action.
  • Document in the internal collection adjuster work tool everything related to his or her client interaction. Detailing the interaction with the client, the obtained result of the client's approach, payments received, etc. Will also document the adjuster's handling result, for those collection adjuster's in training whom do not have access and/or any collection adjuster who has a medical restriction that prohibits the programs use.
  • Identify the problems that affect the payment handling and collection, such as missing clients, units ceded to a third party or broker, etc.
  • When there is a third party involved, collect all of the necessary information.
  • Other duties may be assigned.

MINIMUM REQUIREMENTS:

  • Associate's Degree in Business Administration, Finance, Accounting or any other related area from a qualified institution required.
  • Two (2) years experience in jobs related to money collection highly desirable.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Knowledge of Federal and State Regulations, Procedures and Policies that regulate auto loans.
  • Effective technical and practical knowledge regarding payment collections.
  • Procedural and policy knowledge regarding the auto loan's overdue payments collection.
  • Excellent presentation, communication and writing skills.
  • Able to understand and follow written and verbal instructions.
  • Ability to act and handle difficult situations.
  • Treats delicate situations respectfully and discreetly.
  • Solves mathematical calculations swiftly and accurately.
  • Manages and operates the Collections Information System, calculators, and other office equipment.
  • Capable of exerting analysis, problem resolutions, detail-oriented and execute various task simultaneously, while maintaining the quality standards.

WORK AUTHORIZATION & ELEGIBILITY:

  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)

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