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Banking Assistant Jobs in Decatur, GA (NOW HIRING)

RemX

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Banking Representative

Dunwoody, GA · On-site

$20/hr

Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency * Assist customers with everyday banking needs, including: * * Account balances, transactions, and ...

Seacoast Bank

Commercial Banker III

Atlanta, GA

Coordinates portfolio management functions collaborating through a team which may include Credit Analysts and Commercial Banking Assistants. * Applies a high level of business acumen and risk ...

Seacoast Bank

Commercial Banker III

Atlanta, GA

Coordinates portfolio management functions collaborating through a team which may include Credit Analysts and Commercial Banking Assistants. * Applies a high level of business acumen and risk ...

Seacoast Bank

Commercial Banker III

Atlanta, GA · On-site

Coordinates portfolio management functions collaborating through a team which may include Credit Analysts and Commercial Banking Assistants. * Applies a high level of business acumen and risk ...

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Banking Assistant information

See Decatur, GA salary details

$13

$19

$23

How much do banking assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for banking assistant in Decatur, GA is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $21.35 per hour, depending on experience, location, and employer.

What is a banking assistant?

Banking Assistants are entry-level professionals who support the daily operations of banks and financial institutions. Their responsibilities typically include assisting customers with account inquiries, processing transactions, and handling administrative tasks such as data entry and filing documents. They play a key role in maintaining efficient branch operations and providing excellent customer service. Banking Assistants may also help with opening new accounts, updating customer information, and guiding clients to appropriate banking services.

What are the key skills and qualifications needed to thrive as a banking assistant, and why are they important?

To thrive as a Banking Assistant, you need strong numerical ability, attention to detail, and a foundational understanding of banking procedures, often supported by a high school diploma or equivalent. Familiarity with banking software, spreadsheets, and customer relationship management (CRM) systems is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient transaction processing, regulatory compliance, and a positive customer experience, which are critical in the banking sector.

What are some common challenges banking assistants face when managing high customer volumes, and how can they effectively handle them?

Banking Assistants often encounter periods of high customer traffic, which can be challenging when trying to maintain accuracy and provide excellent service. Effective time management, familiarity with banking systems, and clear communication are essential to handle these situations smoothly. Many successful Banking Assistants prioritize tasks, utilize digital tools to streamline routine processes, and remain calm under pressure. Seeking support from colleagues and staying updated on bank policies can also help manage demanding workloads while ensuring customers receive prompt assistance.

What is the difference between Banking Assistant vs Bank Teller?

AspectBanking AssistantBank Teller
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; often no formal certifications needed
Work EnvironmentOffice setting, assisting with administrative tasks, customer support, and account managementBranch environment, handling cash transactions and customer inquiries
Employer & Industry UsageBanking institutions, financial servicesRetail banking branches, financial institutions
Common Search & ComparisonOften compared for administrative and customer service roles in bankingFrequently compared as front-line customer service role in banks

The main difference between a Banking Assistant and a Bank Teller lies in their responsibilities and work environment. Banking Assistants typically handle administrative tasks and customer support in an office setting, while Bank Tellers work directly with customers at branch counters, focusing on cash transactions. Both roles are essential in banking, but they serve different functions within the financial industry.

How do I get into a banking assistant role with no experience?

Banking assistant roles often require basic customer service skills and familiarity with banking procedures. Entry-level candidates can improve their chances by obtaining relevant certifications, such as a customer service or banking basics course, and gaining experience through internships or volunteer work in financial environments.

What are the most commonly searched types of Banking jobs in Decatur, GA?

The most popular types of Banking jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Banking Assistant jobs?

Cities near Decatur, GA with the most Banking Assistant job openings:

Banking Assistant jobs near you

Banking Representative

Dunwoody, GA • On-site

RemX
Recruiting and Staffing Services • 501 - 1,000 employees
Learn more about RemXexternal

$20/hr

Full-time

Medical, Dental, Vision

Posted 17 days ago

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Job description

Hours: Need availability Monday-Friday 8am-8pm with Rotating Saturdays 8a-5p

Pay: $20hr

Type: Direct Hire - Perm

Responsibilities:

  • Handle a high volume of inbound and/or outbound customer calls with professionalism and efficiency
  • Assist customers with everyday banking needs, including:
    • Account balances, transactions, and general inquiries
    • Online and mobile banking support
    • Debit/credit card concerns (activation, disputes, fraud alerts)
    • Basic product information (checking, savings, loans, etc.)
  • Accurately document all customer interactions in system records
  • Resolve issues on first contact whenever possible; escalate complex situations when needed
  • Identify opportunities to educate customers or recommend appropriate banking solutions
  • Meet performance goals related to call quality, productivity, and customer satisfaction
  • Follow all compliance, security, and privacy guidelines to protect customer information


Requirements:

  • High school diploma or equivalent
  • High volume call center experience
  • 1+ year of customer service or call center experience
  • Strong communication and active listening skills
  • Ability to multitask and navigate multiple systems efficiently
  • Basic computer proficiency (Microsoft Office, CRM tools, or similar)
  • Banking experience preferred
  • Reliable, detail-oriented, and able to work in a fast-paced


Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:
When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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