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Bank Service Representative Jobs (NOW HIRING)

Flat Branch Bank

Banking Services Representative

Columbia, MO · On-site

$15.25 - $20.75/hr

Basic Information The Customer Service Representative is an experienced banking professional responsible for handling complex customer transactions, opening and servicing consumer and business ...

Stockman Bank

CUSTOMER SERVICE REPRESENTATIVE

Miles City, MT · On-site

$15.25 - $20.75/hr

Preferred: 1. Previous Bank Operations knowledge and skills. 2. 1-2 years previous financial ... The Customer Service Representative (CSR) will have extensive in-person and telephone contact and ...

Stockman Bank

CUSTOMER SERVICE REPRESENTATIVE

Billings, MT · On-site

$15.75 - $21.50/hr

Preferred: 1. Previous Bank Operations knowledge and skills. 2. 1-2 years previous financial ... The Customer Service Representative (CSR) will have extensive in-person and telephone contact and ...

Amicis Global

Banking Service Representative

Columbus, OH · On-site

$20 - $22/hr

Banking Service Representative Job Location: Columbus, OH 43219 Job Duration: 12 Months+ Extension Preference for 1 of the following criteria: College Degree OR Previous contact center experience ...

Guaranty Bank

Customer Service Representative

Maringouin, LA · On-site

$15.25 - $20.75/hr

Has advanced knowledge of bank products, services, and branch operations including support for the ... Customer Service Representative * Provide professional customer service which includes but is not ...

Cendera Bank

CUSTOMER SERVICE REPRESENTATIVE

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative At Cendera Bank, our Customer Service Representatives do more than handle money; they establish and nurture relationships with our valued customers and staff. We ...

TNBANK

Customer Service Representative

Oak Ridge, TN · On-site

$15/hr

Customer Service Representative Hot Job Oak Ridge Office - Oak Ridge, TN Overview Salary Range $15 ... Knowledge of Bank Operations * Keeps informed of changes in bank services or procedures

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Bank Service Representative information

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How much do bank service representative jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for bank service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is the difference between Bank Service Representative vs Customer Service Representative?

AspectBank Service RepresentativeCustomer Service Representative
CredentialsHigh school diploma; banking certificationsHigh school diploma; customer service training
Work EnvironmentBank branches, financial institutionsRetail stores, call centers, various industries
Employer & IndustryBanks, credit unionsRetail, telecommunications, service sectors
Job FocusHandling banking transactions, account inquiriesAssisting customers with products/services, resolving issues

While both roles involve assisting customers, a Bank Service Representative specializes in banking transactions and financial services within banks, whereas a Customer Service Representative works across various industries focusing on general customer support. The roles share similar credentials and work environments but differ in industry focus and specific responsibilities.

What does a bank service representative do at a bank?

A bank service representative assists customers with banking transactions such as deposits, withdrawals, and account inquiries. They also provide information about bank products, resolve customer issues, and ensure compliance with banking policies, often using banking software and maintaining good customer service skills.

What does a bank service representative do?

A bank service representative assists customers with banking transactions, account inquiries, and financial services. They handle tasks such as deposits, withdrawals, account openings, and resolving customer issues, often using banking software and maintaining compliance with banking regulations.

What cities are hiring for Bank Service Representative jobs?

Cities with the most Bank Service Representative job openings:

What states have the most Bank Service Representative jobs?

States with the most job openings for Bank Service Representative jobs include:

What are popular job titles related to Bank Service Representative jobs?

For Bank Service Representative jobs, the most frequently searched job titles are:

Bank Service Representative jobs near you

Banking Services Representative

Columbia, MO • On-site

Flat Branch Bank
See more jobs at Flat Branch Bankexternal

$15.25 - $20.75/hr

Full-time

Re-posted 23 days ago

Job description

Description:

Basic Information

The Customer Service Representative is an experienced banking professional responsible for handling complex customer transactions, opening and servicing consumer and business accounts, resolving escalated issues, and supporting branch operational excellence. This role serves as a senior resource for CSRs and tellers while maintaining strong compliance and customer service standards.


Essential Duties & Responsibilities

Advanced Transaction Processing

  • Process high-volume and complex transactions
  • Approving transactions within assigned authority limits
  • Handle large cash transactions and verify teller drawers
  • Assist with vault balancing and dual control procedures
  • Support wire transfers and ACH processing (as assigned)

Advanced Account Opening & Maintenance

  • Open and maintain consumer and business deposit accounts
  • Handle complex account titling (trusts, estates, LLCs, POAs)
  • Review documentation for accuracy and compliance
  • Process account closures, CD renewals, and maintenance changes
  • Assist customers with online banking and digital services setup

Compliance & Risk Oversight

  • Ensure adherence to BSA/AML, OFAC, Reg E, Reg CC, and internal policies
  • Identify and escalate suspicious activity
  • Maintain audit-ready documentation
  • Serve as a compliance example for staff
  • Assist with internal audits and documentation review

Sales & Relationship Development

  • Identify customer needs and recommend appropriate products
  • Cross-selling deposit and digital banking services
  • Support branch deposit growth goals
  • Assist in coaching CSR I staff on referral opportunities

Leadership & Support

  • Serve as backup supervisor when assigned
  • Assist with training new CSRs and tellers
  • Provide procedural guidance to branch staff
  • Support branch operations in absence of manager
  • Help maintain workflow efficiency and daily operational controls
Requirements:

Qualifications & Skills:

  • High school diploma or equivalent required
  • 2+ years banking experience preferred
  • Prior experience opening accounts required
  • Strong understanding of deposit products
  • Knowledge of business account documentation
  • Strong problem-solving skills
  • Ability to handle confidential and sensitive information
  • High level of accuracy and attention to detail
  • Leadership and mentoring abilities