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Bank Operations Supervisor Jobs (NOW HIRING)

Apple Bank

Operations Supervisor

Brooklyn, NY · On-site

$32.97/hr

Oversee daily operations by processing routine banking transactions and helping Tellers resolve ... Prior bank supervisory experience required. * Must have ability to motivate, train, develop, and ...

Fmbonline

Operations Supervisor - Rio Vista

Vista, CA · On-site

$70K - $85K/yr

Retail Bank Supervises Others: Yes Employment Status: Full Time, Exempt Salary: $70,500 - $85,000 (Commensurate with experience and qualifications) F&M Bank's Operations Supervisors are responsible ...

Apex Bank

VP Bank Operations

Knoxville, TN · On-site

$1.0K - $100K/yr

Minimum 5-7 years of experience in bank deposit operations, digital banking, or back office banking functions, with at least 2-3 years in a supervisory or management capacity. Demonstrated experience ...

Alpine Bank

Operations Supervisor II

Ouray, CO · On-site

Collaborates with other areas in the bank to develop best practices for successful banking ... Supervises Retail Operational staff including, but not limited to, Customer Service and Personal ...

Apple Bank

$28.50/hr

Oversee daily operations by processing routine banking transactions and helping Tellers resolve ... Prior bank supervisory experience required. * Must have ability to motivate, train, develop, and ...

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Bank Operations Supervisor information

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$31K

$63.5K

$118.5K

How much do bank operations supervisor jobs pay per year?

As of Sep 11, 2026, the average yearly pay for bank operations supervisor in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the main responsibilities of a bank operations supervisor?

A Bank Operations Supervisor oversees the daily operations of a bank branch or back-office department, ensuring that all transactions and processes are handled efficiently and in compliance with banking regulations. They manage and support staff, monitor workflow, resolve operational issues, and implement policies and procedures to improve productivity and reduce risk. Additionally, they may be responsible for training employees, auditing processes, and ensuring customer service standards are met. This role is crucial for maintaining the integrity and smooth functioning of banking operations.

What are the key skills and qualifications needed to thrive as a bank operations supervisor, and why are they important?

To thrive as a Bank Operations Supervisor, you need strong knowledge of banking procedures, regulatory compliance, and team management, usually supported by a relevant degree or banking experience. Familiarity with core banking systems, transaction processing platforms, and risk management tools is typically required. Excellent leadership, problem-solving, and communication skills help you motivate teams and resolve operational issues efficiently. These abilities are crucial to ensure smooth daily operations, compliance with regulations, and high-quality customer service within the bank.

What are some common challenges faced by a bank operations supervisor, and how can they be effectively managed?

A Bank Operations Supervisor often faces challenges such as managing high transaction volumes, ensuring compliance with evolving regulations, and coordinating between different departments. Effective management involves setting clear processes, leveraging technology to streamline operations, and fostering open communication within the team. Staying updated on regulatory changes and providing ongoing training can also help mitigate risks and maintain operational efficiency.

What is the difference between Bank Operations Supervisor vs Bank Teller?

AspectBank Operations SupervisorBank Teller
CredentialsHigh school diploma; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentSupervises staff, manages operational processes, oversees complianceAssists customers at teller stations, handles transactions
Employer & Industry UsageUsed in banking institutions for operational oversightCommonly found in retail banking branches
Search & Comparison IntentUnderstanding supervisory roles and responsibilitiesCustomer service and transaction handling

The Bank Operations Supervisor oversees daily banking operations, staff, and compliance, requiring supervisory skills and relevant certifications. In contrast, a Bank Teller primarily handles customer transactions and provides service at the branch. While both roles are essential in banking, the supervisor focuses on management and operational efficiency, whereas the teller focuses on customer interaction and transaction processing.

More about Bank Operations Supervisor jobs

What are popular job titles related to Bank Operations Supervisor jobs?

For Bank Operations Supervisor jobs, the most frequently searched job titles are:

Bank Operations Supervisor jobs near you
Infographic showing various Bank Operations Supervisor job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Operations Supervisor

Brooklyn, NY • On-site

Apple Bank
Finance and Insurance • 1 - 5K employees
Learn more about Apple Bankexternal

$32.97/hr

Full-time

Re-posted 9 days ago

Job description

Brooklyn, New York
16th Ave.
Salary range: $32.97/hr - $38.47/hr
The Operations Supervisor leads the day-to-day activities of the branch Teller-Unit, modeling the highest level of customer service, while processing transactions and resolving potential client issues. The incumbent delegates work assignments and provides coaching and instruction to staff, ensuring the timely and efficient completion of all client transactions in accordance with Apple Bank’s policies and procedures. The Operations Supervisor leads the Teller staff by assisting the Branch Manager in conducting performance appraisals, coaching/mentoring employees, and training new Teller hires. The Supervisor is also responsible for motivating Tellers to reach and exceed their individual and team goals.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Lead Teller-Unit activities by motivating staff to provide superior customer service, while performing routine banking and client service duties.
  • Oversee Teller sales and service goals while balancing operational duties to ensure transactions are being handled accurately and efficiently.
  • Manage work schedules and assign tasks as needed throughout the workday.
  • Train new Tellers to ensure procedures are understood and executed properly.
  • Oversee daily operations by processing routine banking transactions and helping Tellers resolve complex customer issues and complaints; provides prompt, courteous, and efficient service to clients at all times.
  • Perform cash management duties including the monitoring of the branch’s reserve cash; distribute, and collect cash from Tellers, handling all daily settlements; conduct monthly Teller cash audits, maintain records of all differences, and assist with the location/resolution of errors.
  • Respond to immediate sales and service needs of the branch to reduce customer waiting time.
  • Offer additional bank products and services by determining customer needs and informing them of new products/services or direct them to the appropriate personnel within the branch.
  • Ensure Teller-Unit staff actively participates in the referral of suitable bank products/services.
  • Conduct performance reviews utilizing objective, behavioral descriptions and outlines clear standards, goals, and responsibilities.
  • Interview potential new hires and assist Branch Management with the selection of Teller staff.
  • Ensure employees are in compliance with Federal regulations and procedures, including but not limited to: Anti-Money Laundering (AML), Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements.
  • Ensure the development of branch personnel through cross training on Teller duties and responsibilities.
  • Assist in the opening and closing of cash vault.
  • Conduct the proving of ATMs.
  • Provides Tellers with transaction approvals when necessary.
  • Performs Teller duties when necessary. 
  • Adhere to Apple Bank’s Code of Conduct.
  • Perform additional duties as requested.

SKILLS, EDUCATION, & EXPERIENCE

  • High school diploma or GED required; Bachelor’s degree preferred.
  • 4+ years of experience in customer service or bank operations.
  • Prior bank supervisory experience required.
  • Must have ability to motivate, train, develop, and evaluate staff.
  • Demonstrates analytical, organizational and accuracy skills.
  • Excellent communication (verbal + written) and interpersonal skills.
  • Possesses strong computer skills.
  • Maintain detailed knowledge of internal policies and procedures.
  • Exhibit courteous and friendly behavior.
  • Deep understanding of banking floor operations, policies, and procedures and possesses a thorough knowledge of various Bank products and services.
  • Ability to compute basic to moderately complex mathematical calculations.
  • Weekend work and extended hours or substituting at neighboring branch locations is required.
  • Must be a team player.

Visa sponsorship not available.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

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