Bank Operations Officer Jobs in Minnesota (NOW HIRING)

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. 

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance.  401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization.  We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

The Chief Technology Officer (CTO) is a key role within the technology team, reporting directly to the CIO. This position is responsible for technology strategy, enterprise transformation, implementation, deployment, and operation of missioncritical infrastructure… The CTO accelerates cloud migration, engineers resiliency by design across onprem and cloud estates, and provisions fitforpurpose, secure, and costoptimized technologies; to enable the technology team to deliver exceptional service and value. The position will lead various Directors/Managers, assisting in developing systems to improve our technology infrastructure. The CTO also serves as a member of several committees and collaborates with organizational partners to achieve organizational objectives.

Key Accountabilities:
• Own the Infrastructure transformation vision and multiyear roadmap aligned to business strategy, regulatory obligations, and risk appetite; translate strategy into clear OKRs and measurable outcomes.
• Lead cloud migration at scale (AWS as primary) including landing zone architecture, identity, network connectivity, workload placement, and application rationalization; establish FinOps practices for cloud cost governance and optimization.
• Engineer resiliency by design: set enterprise RTO/RPO targets, drive activeactive/DR patterns, chaos testing, backup/restore standards, and cyberresilience (in partnership with the CISO) across onprem and cloud estates.
• Modernize EndUser Computing (e.g., Microsoft 365, endpoint management/Intune, VDI/DaaS) to improve productivity, security (Zero Trust), and supportability; accelerate selfservice and automation.
• Advance ITSM maturity (ITIL 4): streamline incident, problem, change, request, and asset practices; implement SRE/observability, reduce MTTR, and lower change failure rate through DevOpsaligned workflows.
• Establish platform engineering and automation: standardize infrastructure as code (IaC), CI/CD for infrastructure, and golden patterns for repeatable deployments across environments.
• Optimize infrastructure financials: create transparency for TCO and unit economics; manage budgets, forecast cloud/onprem spend, and drive savings via consolidation, modernization, and FinOps guardrails.
• Strengthen vendor/thirdparty performance management for data center operations, network services, and managed support; enforce SLAs, risk controls, and exit strategies; align with procurement and vendor risk.
• Build trusted stakeholder relationships across Technology, Risk, Security, and the business; prioritize initiatives that deliver timetovalue, efficiency, and customer experience improvements.
• Govern architecture and standards: partner with enterprise architects to maintain reference architectures, technology lifecycles, and technical debt remediation plans.
• Develop highperforming teams: mentor leaders and engineers; cultivate a culture of reliability, automation, learning, and accountability; represent Old National Bank at external forums.

Key Competencies:
• Transformational Change & Strategy Execution – Guides multiyear modernization; aligns technology outcomes to business value.
• Resiliency & Risk Management – Builds robust architectures, balances innovation with regulatory and operational risk.
• Strategic Planning – Analyzes current and future business strategies against technology capabilities. Partner with technology partners and service providers to identify, design, and evaluate product offerings to align to future demand.
• Communication – Applies active listening skills and skillful use of questions to understand the situation, needs and desired outcomes. Effectively shares information and ideas, displaying self-awareness and self-management. Understands who will be affected by an issue or change and ensures all stakeholders and kept informed.
• Collaboration – Actively seeks, develops and maintains trusted relationships with others to achieve business goals and objectives. Proactively shares knowledge information, ideas and suggestions to accomplish mutual goals.
• Drive and Execution – Actively seeks ways to improve current methods, systems, processes and procedures. Focuses on ways to succeed and monitors and reviews progress against performance expectations. Committed to achieving established goals, overcoming obstacles, and continuously learning.
• Client Leadership – Asks effective questions to understand and clarify the client’s needs and/or to gain information relevant to the solution, response or action required to ensure the client is at the forefront of everything they do. Exceptional soft and interpersonal skills, including teamwork, facilitation, as well as excellent written, verbal communication and presentation skills

Qualifications and Education Requirements:
• Master's or Bachelor's degree in business, computer science, computer engineering, electrical engineering, system analysis or a related field of study, or equivalent experience.
• Ten or more years of experience in some combination of the following disciplines: business or information solutions, technical architecture, application development, middleware, information analysis, database management.
• Demonstrated success delivering largescale cloud-native migration, resiliency/DR programs, and ITSM modernization
• Familiarity with information management practices, system development life cycle management, IT services management, infrastructure and operations, and ITIL frameworks.
• Strong leadership and mentoring skills, including team leadership and work organization/coordination.

Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles. 

As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.  

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, to fill a specific position.

Our culture is firmly rooted in our core values.

We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

We are Old National Bank.

Join our team!