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Bank Operations Associate Jobs in Chicago, IL (NOW HIRING)

Busey Bank

Customer Care Advisor

Joliet, IL · On-site

$19 - $22/hr

Maintain customer confidence and protect bank operations by keeping information confidential ... In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible ...

Associatedbank

Bank Manager

South Elgin, IL · On-site

You'll oversee daily branch operations, drive sales and service goals, and develop lasting ... Associate degree or equivalent combination of education and experience * 2+ years of demonstrated ...

Associated Banc‑Corp

Bank Manager

Carol Stream, IL · On-site

You'll oversee daily branch operations, drive sales and service goals, and develop lasting ... Associate degree or equivalent combination of education and experience. * 2+ years of demonstrated ...

Mars

S4 HANA Integration Lead

Chicago, IL · On-site

$16.50 - $20/hr

... banking operations, centralized payments, and financial governance while enabling the successful ... Work with diverse and talented Associates, all guided by the Five Principles. * Join a purpose ...

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Showing results 21-40

All JobsBank Operations Associate JobsBank Operations Associate Jobs in Chicago, IL

Bank Operations Associate information

See Chicago, IL salary details

$11

$27

$54

How much do bank operations associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for bank operations associate in Chicago, IL is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $31.20 per hour, depending on experience, location, and employer.

What is the difference between Bank Operations Associate vs Bank Teller?

AspectBank Operations AssociateBank Teller
Primary RoleSupports back-office banking functions, processes transactions, manages accounts, and ensures complianceHandles customer transactions, deposits, withdrawals, and provides basic banking services
Required SkillsAttention to detail, knowledge of banking procedures, data entry, and complianceCustomer service, cash handling, communication skills
Work EnvironmentOffice setting, back-end operationsBranch front-line customer service
CertificationsTypically no specific certifications required, but familiarity with banking software is commonUsually no certifications required

While both roles are essential in banking, Bank Operations Associates focus on back-office processes and compliance, whereas Bank Tellers interact directly with customers. Understanding these differences helps job seekers identify the right career path within banking operations.

Is bank operations a good career path?

Bank operations is a stable career that involves managing daily banking activities, processing transactions, and ensuring compliance. It often requires attention to detail, knowledge of banking software, and can offer opportunities for advancement within financial institutions.

What does a bank operations associate do at a bank?

A bank operations associate is responsible for processing transactions, maintaining account records, and ensuring compliance with banking policies. They often use banking software and may handle tasks such as deposits, withdrawals, and account reconciliations to support smooth bank functions.

What are the most commonly searched types of Bank Operations jobs in Chicago, IL?

The most popular types of Bank Operations jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Bank Operations Associate jobs?

Cities near Chicago, IL with the most Bank Operations Associate job openings:

Bank Operations Associate jobs near you

Senior Associate, Process Manager (Hybrid)

Riverwoods, IL • Hybrid

Capital One
Funds, Trusts and Financial Programs • 10K+ employees
Learn more about Capital Oneexternal

Full-time

Posted 20 days ago

Key responsibilities

  • Develop comprehensive process maps, value stream maps, and flow diagrams to document current and future-state workflows.

  • Apply process engineering methodologies and data analytics to analyze, evaluate, and redesign core banking processes.

  • Establish control metrics, monitor process health, and partner with operations leaders to transition processes into production.

Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz

Job description

Senior Associate, Process Manager (Hybrid)

Overview:

The Senior Associate, Process Manager in Bank Operations collaborates with cross-functional process, product, technology, and operations teams to optimize operational efficiency, minimize risk, and drive measurable business results. In this role, you will apply process engineering methodologies and robust data analytics to map, analyze, evaluate, and redesign core banking processes.

We are seeking a dedicated, disciplined, process professional who will excel in a team environment and are highly motivated by process improvements that drive solutions. Success in this role requires strong quantitative and analytical skills, meticulous attention to detail, and the ability to adapt within a dynamic banking environment.

General Responsibilities:

  • Operational Readiness: Quickly put structure in place to manage work in a dynamic complex environment, defining operating models for new initiatives and driving readiness decisions

  • Process Mapping & Design: Develop comprehensive, end-to-end process maps, value stream maps, and flow diagrams to document current-state operations and design optimized future-state workflows.

  • Methodology Application: Utilize Lean Six Sigma (DMAIC), Business Process Management (BPM), and Agile frameworks to identify bottlenecks, reduce waste, eliminate process variance, and improve customer experience.

  • Transition & Governance: Establish control metrics to monitor process health and partner with operations leaders to seamlessly transition changed processes into production.

  • Data Collection & Trend Analysis: Extract, aggregate, and measure operational data to identify trends, performance gaps, capacity constraints, and operational risks.

  • Data-Driven Problem Solving: Conduct structured root-cause analysis to resolve complex operational breakdowns and support data-backed business cases

  • Cross-Functional Partnering: Represent Bank Operations in change control forums, agile project teams, and enterprise-wide initiatives to assess process impact and advocate for department interests.

  • Risk Mitigation: Focus on early risk identification and gap analysis to implement controls that ensure compliance and operational resilience.

  • Executive Delivery & Training: Synthesize complex data and process changes into clear presentations and business cases for senior leadership. Deliver training to internal stakeholders on modified workflows and tools.

Location: Center 2 (McLean, VA), West Creek 2 (Richmond, VA), 802 Delaware Ave (Wilmington, DE), or Riverwoods 2 (Riverwoods, Illinois) - This role is hybrid, where you will be expected to spend 3 days per week working in the office and the remainder of the week working virtually.

Basic Qualifications:

  • High School Diploma, GED or equivalent certification

  • At least 2 years of Process Management experience

  • At least 1 year of Data Analysis experience

  • At least 1 year of experience with Microsoft Office or G Suite

Preferred Qualifications:

  • Bachelor's Degree or military experience

  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

  • At least 3 years of experience in Process or Project Management

  • At least 1 year of experience in Compliance or Risk Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $88,800 - $101,300 for Sr. Process Manager


Richmond, VA: $80,800 - $92,200 for Sr. Process Manager


Riverwoods, IL: $80,800 - $92,200 for Sr. Process Manager


Wilmington, DE: $80,800 - $92,200 for Sr. Process Manager








Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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