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Bank Operation Manager Jobs in Virginia (NOW HIRING)

Skyline National Bank

Be Seen First

Bank Branch Manager

Blacksburg, VA · On-site

$55K - $75K/yr

Manages the branch by performing the following duties personally or through subordinate supervisors ... This includes operations and product knowledge, as well as customer relations and development and ...

New

Dollartree

Associate - Bank Administration

Chesapeake, VA · On-site

$19 - $21.25/hr

Associate degree or 1-2 years of relevant banking, treasury, or financial operations experience. * Strong planning, organizational, and time management skills. * Ability to manage multiple priorities ...

Dollar Tree

Associate - Bank Administration

Chesapeake, VA · On-site

$19 - $21.25/hr

Associate degree or 1-2 years of relevant banking, treasury, or financial operations experience. * Strong planning, organizational, and time management skills. * Ability to manage multiple priorities ...

Powell Valley National Bank

Relationship Banker

Abingdon, VA · On-site

$17.75 - $23/hr

... management * Perform basic customer and cash transactions * Balance cash each day * Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA ...

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All JobsBank Operation JobsBank Operation Manager JobsBank Operation Manager Jobs in Virginia

Bank Operation Manager information

See Virginia salary details

$30.7K

$62.9K

$117.5K

How much do bank operation manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for bank operation manager in Virginia is $62,912.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $76,800.00 per year, depending on experience, location, and employer.

What does a bank operation manager do?

A Bank Operation Manager oversees the daily operations of a bank branch or financial institution’s back-office functions. Their responsibilities include managing staff, ensuring compliance with regulations, optimizing workflows, and handling customer service issues. They also work to improve operational efficiency and ensure that transactions and processes run smoothly. By coordinating with other departments, they help maintain the bank’s overall integrity and smooth functioning.

What are some common challenges faced by bank operation managers, and how can they be effectively addressed?

Bank Operation Managers often encounter challenges such as ensuring compliance with constantly changing regulations, managing high transaction volumes efficiently, and maintaining accurate records. These challenges can be addressed by staying updated on regulatory changes through continuous training, implementing robust process automation tools, and fostering strong communication within the operations team. Proactive problem-solving and effective collaboration with IT and compliance departments are also key to overcoming operational hurdles and ensuring smooth banking operations.

What are the key skills and qualifications needed to thrive as a bank operation manager, and why are they important?

To excel as a Bank Operation Manager, you typically need strong analytical skills, knowledge of banking regulations, and a background in finance or business administration, often supported by a bachelor's degree. Familiarity with core banking systems, risk management software, and regulatory compliance tools is essential. Exceptional leadership, problem-solving, and communication skills help manage teams and streamline processes effectively. These competencies ensure operational efficiency, regulatory compliance, and high-quality customer service within the bank.

What is the difference between Bank Operation Manager vs Bank Teller?

AspectBank Operation ManagerBank Teller
CredentialsTypically requires a bachelor's degree in finance, business, or related field; certifications like CAMS or banking courses are commonHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentOversees branch operations, manages staff, ensures compliance, and handles administrative tasksAssists customers at the teller window, processes transactions, and provides basic banking services
Employer & Industry UsageUsed in banking institutions for operational oversightCommonly employed in retail banking branches for customer service

The Bank Operation Manager focuses on managing branch operations, staff, and compliance, requiring more advanced credentials. In contrast, the Bank Teller handles customer transactions and provides basic banking services, typically with minimal formal education. Both roles are essential in banking but serve different functions within the bank's structure.

What cities in Virginia are hiring for Bank Operation Manager jobs?

Cities in Virginia with the most Bank Operation Manager job openings:

Bank Operation Manager jobs near you
Infographic showing various Bank Operation Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $62,912 per year, or $30.2 per hour.

Community Bank Manager

Alexandria, VA • On-site

Burke & Herbert Bank & Trust
Commercial Banking • 201 - 500 employees
Learn more about Burke & Herbert Bank & Trustexternal

Full-time

Re-posted 4 days ago

Burke & Herbert Bank rating

6.4

Company rating: 6.4 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

JOB DESCRIPTION

Summary/Objective

Leads a branch team in delivering the Bank’s brand promise and in meeting the Bank’s business objectives. Serves as a leader, coach, and role model for team members in developing new customer relationships, solidifying existing customer relationships and delivering high-quality customer experiences. Achieves assigned sales goals. Ensures efficient and effective branch operations. 
 

Essential Functions

  • Coaches, manages, and trains team members to deliver high-quality sales and service experiences consistently in the Bank’s branches.
  • Consistently employs the 7 sales management practices: new customer onboarding, lobby management, huddles, white boards, coaching, and sales team meetings.
  • Motivates team members to achieve assigned sales goals.
  • Serves as a role model for team members and colleagues in the delivery of the Bank’s brand promise. 
  • Develops and maintains strong knowledge across the full range of products and services that the Bank has to offer. 
  • Leads branch team in executing effective operational and quality control procedures to provide high-quality, efficient customer service, ensure compliance, and mitigate risks.
  • Develops business outside of the branch to identify opportunities for new business banking relationships. Manages relationships with business banking customers in partnership with Relationship Managers and Treasury Management team.
  • Identifies opportunities for consumer mortgage relationships and presents quality leads to Mortgage Loan Officers.
  • Identifies opportunities for wealth management relationships and present quality leads to Wealth Advisors.
  • Represents the Bank within the community. Identifies and participates in community and business events for the purpose of increasing awareness of and interest in Burke & Herbert Bank. Participates in Bank sponsored activities and events, including evening management meetings and weekend functions.
  • Develops solid understanding of the assigned branch market. Identifies opportunities for new business. Monitors and communicates local competitive activities. 
  • Solves complex customer servicing issues and handles difficult customers effectively.
  • Manages and mitigates operational risks by following established policies and procedures and making sound business decisions.
  • Mentors and develops team of branch representatives with varying skill sets and experience (tellers, sales and service representatives, customer service representatives, assistant managers) to achieve sales, service, and operational excellence. Ensures effective team member communications. Identifies and supports training and development opportunities. Provides ongoing coaching. Prepares performance evaluations. Recommends team member promotions and takes disciplinary action or terminates as appropriate. 
  • Prepares information/reports on branch performance/market trends as requested by senior management.
  • Attends educational functions, classes, and training and development sessions as assigned by Senior Management.
  • The duties of this position must be performed from the physical branch or bank location in order to best service the needs of the customers or support the Bank facilities.


Skills/Abilities

  • Strong coaching, motivational, and training skills focusing on sales, service and operations.
  • Excellent oral and written communication skills.
  • Strong organizational skills. 
  • Proven sales experience to include developing strong business relationships and meeting/exceeding sales goals.
  • Strong analytical and decision-making skills.
  • Ability to resolve problems effectively and efficiently.
  • Strong ability to handle difficult customers.
  • Strong knowledge of bank products and services and branch operations.

What Burke & Herbert Bank employees say

Pay

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