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Bank First Jobs in West Point, MS (NOW HIRING)

Renasant Bank

Teller

Columbus, MS · On-site

$15.75 - $19.50/hr

... and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate ...

First South

Senior Loan Officer

Starkville, MS · On-site

... bank products and services to those needs. - Interviews applicants, gathers, analyzes and reconciles complete, accurate credit and financial data using the five credit factors under the guidelines of ...

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All JobsBank First JobsBank First Jobs in West Point, MS

Bank First information

See West Point, MS salary details

$11

$17

$22

How much do bank first jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for bank first in West Point, MS is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.62 per hour, depending on experience, location, and employer.

What are the main challenges bank tellers face when interacting with customers, and how are these typically addressed within the team?

Bank Tellers often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes during peak hours, and ensuring accuracy with every transaction. To address these, most banks provide comprehensive training, encourage teamwork for problem-solving, and have clear escalation procedures for complex issues. Team supervisors and managers are available to provide support, and regular meetings often help share best practices and feedback to improve service quality.

What are the key skills and qualifications needed to thrive as a bank teller, and why are they important?

To thrive as a Bank Teller, you need strong numerical aptitude, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with banking software, cash handling procedures, and financial transaction systems is essential. Excellent communication, problem-solving abilities, and integrity help build trust and rapport with customers. These skills ensure accurate transactions, regulatory compliance, and a positive client experience, which are critical in the banking industry.

What is the difference between Bank First vs Bank Teller?

AspectBank FirstBank Teller
Required CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent; on-the-job training provided
Work EnvironmentBranch offices, customer service areasBranch counters, customer service desks
Employer & Industry UsageFinancial institutions, credit unionsRetail banks, credit unions, financial services
Common Search & ComparisonCustomer service roles in bankingEntry-level banking position, customer interaction

Bank First and Bank Teller roles both operate within banking environments, focusing on customer service. Bank First typically refers to a financial institution or credit union, while a Bank Teller is an entry-level position within such institutions. Tellers handle daily customer transactions, whereas Bank First may encompass broader banking services. Understanding these differences helps job seekers target the right roles in the banking industry.

What is a Bank First?

A Bank First employee works for Bank First, a financial institution that provides a range of banking services including personal, business, and agribusiness banking. Employees may work in various roles such as customer service, loan processing, account management, or financial advising. Their main responsibility is to help customers manage their finances, open accounts, process transactions, and provide information about the bank’s products and services. Bank First employees also ensure compliance with banking regulations and maintain a high standard of customer service.
What cities near West Point, MS are hiring for Bank First jobs? Cities near West Point, MS with the most Bank First job openings:
Bank First jobs near you
Infographic showing various Bank First job openings in West Point, MS as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $36,326 per year, or $17.5 per hour.

Teller

Renasant Bank

Columbus, MS • On-site

$15.75 - $19.50/hr

Other

Posted 13 days ago

Renasant Bank rating

6.0

Company rating: 6.0 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

152nd of 171 rated banks

Job description

Overview
Tellers are responsible for processing transactions, assisting with customer inquiries, and recognizing and referring sales opportunities to other bank representatives and/or lines of business when appropriate, while acting in compliance with bank policies and procedures. This position must understand the importance of accuracy and protocol in transactions within bank policy while creating an exceptional customer experience and mitigating risk for both the customer and the bank. This position will serve as the first point of contact and, therefore, demonstrate Renasant Banks Sales and Service vision by providing excellent customer service and accurate completion of transactions.
Senior Tellers will carry additional operational and sales performance goals and will often serve as the critical back-up to the Head Teller. Senior Tellers will lead by example and serve as a role model in the branch in all facets of the teller role.
RENASANT BANK IS AN EQUAL OPPORTUNITY EMPLOYER
Responsibilities
An effective Teller is capable of driving a best in class branch experience in 3 primary areas of responsibility: Service execution, sales execution, and operational excellence.
  • Process customer transactions effectively and efficiently, including deposits, withdrawals, transfers, loan payoffs and draws, official checks, etc.
  • Recognize/identify all customer needs, cues, and clues in every transaction and properly refer customers to the platform for an additional needs based conversation
  • Execute the Renasant Bank service standards in every customer and teammate interaction
  • Understand and listen for customer issues and concerns and either own the problem or refer to a branch teammate who can help address the concern
  • Maintain service knowledge standards in conjunction with related regulations, policies, and procedures
  • Execute daily operations including balancing, supplies ordering, balancing the ATM and vault, and performing branch capture procedures
  • Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
  • Stay up-to-date and focused on all regulations, policies, and procedures related to Teller and other branch operations
  • Assist the Head Teller on additional operational procedures as necessary, including quarterly branch assessments
  • May assist with coaching and mentoring, and serve as a role model in all areas of operations, for all teller teammates
  • Perform other related duties as assigned

Qualifications
  • High school diploma or equivalent required
  • 1 year teller experience and/or previous cash handling experience preferred
  • 6 months of customer service experience preferred
  • Ability to communicate with customers and identify opportunities to help customers with their financial needs by identifying cues and clues while processing their transaction
  • 10-Key skills
  • Mathematical skills, including the ability to count cash and coin in a fast paced environment
  • Good interpersonal skills
  • Effective written and verbal communication skills
  • Knowledge of and the ability to learn bank products and solutions
  • Ability to travel for training, other development opportunities, and between branches, as needed

For all Senior Tellers:
  • Minimum of 1 year successful teller experience
  • Minimum of 1 year previous back-up Head Teller experience required

Physical Demands
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand or sit; kneel, stoop, or squat; use hands or fingers to handle or feel objects, tools or controls; reach with hands and arms, and talk or hear. The employee is occasionally required to walk. The employee must occasionally lift and /or move up to 25 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to focus.
Work Environment
The Bank's professional working environment requires employees to communicate effectively, both verbally and in writing. Employees must demonstrate strong interpersonal skills when working closely with internal business partners and external clients. Employees may be exposed to confidential and propriety information within the working environment, therefore, must uphold confidentiality at all times. Due to the possibility of being exposed to high risk situations (i.e. robbery), detailed instructions and procedures are required to be followed at all times to safeguard the Bank's employees, customers, and assets.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The principal duties and responsibilities enumerated are all essential job functions except for those that begin with the word "May".
This job description is intended to describe the normal level of work required by the person performing the work. The principle duties outlined are the essential responsibilities and duties. Other duties may be assigned as needs arise. Job requirements and/or processes may be modified to reasonably accommodate persons with a disability as required by law.
This description is not intended as a contract and is subject to change. Any written contractual agreements supersede this job description.

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