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Bank Customer Service Rep Jobs in Nebraska (NOW HIRING)

Exchange Bank

Customer Service Representative

Kearney, NE · On-site

$13.75 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSR will also actively look for additional opportunities to refer and cross-sell bank services while processing transactions. Job Duties: * Assist customers with deposits, withdrawals, payments ...

Farmers & Merchants Bank

CSR Trainee

Milford, NE · On-site

$14.50 - $19.75/hr

  • PTO

Customer Service Representative Trainee Farmers & Merchants Bank is a family owned, chartered institution with office locations in 12 communities in Nebraska, and about 100 employees. We have ...

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Bank Customer Service Rep information

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How much do bank customer service rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for bank customer service rep in Nebraska is $17.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.95 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Nebraska?

For Bank Customer Service Rep jobs in Nebraska, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Nebraska look for?

The top searched job categories for Bank Customer Service Rep jobs in Nebraska are:

What cities in Nebraska are hiring for Bank Customer Service Rep jobs?

Cities in Nebraska with the most Bank Customer Service Rep job openings:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Nebraska as of August 2026, with employment types broken down into 100% Full Time. Highlights an 81% In-person, and 19% Remote job distribution, with an average salary of $37,278 per year, or $17.9 per hour.

Customer Service Representative

Exchange Bank

Kearney, NE • On-site

$13.75 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Customer Service Representative

This is a Full Time position, M-F with rotating Saturdays. A full benefits package is available including health, dental, vision, disability and life insurance. Vacation and sick pay, 11 paid holidays, 401k plan with company match.

The Customer Service Representative (CSR) will perform branch and customer service duties. The successful candidate will be responsible for accepting retail, commercial checking and savings deposits, cashing checks and savings withdrawals, processing loan payments and assist with night depository and vault duties as assigned. The CSR will provide quality service, through use of effective listening and communication skills with the customers. The CSR will also actively look for additional opportunities to refer and cross-sell bank services while processing transactions.

Job Duties:

  • Assist customers with deposits, withdrawals, payments and coin/cash orders in a friendly courteous manner.
  • Maintain accuracy of transactions and verify accuracy by balancing a cash drawer daily.
  • Identify fraudulent activity to help prevent potential loss for the bank.
  • Maintain a well-developed and current working knowledge of the complete line of products and service offered by the bank.
  • Perform other duties or special projects as assigned.

Job Qualifications/Requirements:

  • High school diploma or equivalent required.
  • Basic math skills and strong customer service.
  • Cash handling experience/previous CSR/teller experience preferred.
  • Excellent customer relation skills required.
  • Excellent keyboarding, calculator and personal computer skills required.
  • Must be able to demonstrate organizational and communication skills in addition to the ability to handle multiple tasks in a professional and efficient manner.
  • Ability to work in a team environment.
  • High level of accuracy with attention to detail and ability to handle confidential information.

Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran. Kearney, NE Onsite Full Time

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