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Bank Customer Service Rep Jobs in Michigan (NOW HIRING)

GreenStone

Customer Service Representative

Ann Arbor, MI · On-site

$150/day

As a Customer Service Representative at our organization, you'll have the opportunity to make a ... Banking experience preferred. What sets you Apart? * Communication Expert: Excellent verbal and ...

Customer Service

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Servicing - Customer Care Specialist

Rochester, MI · On-site

$16/hr

Customer Service Representative * Call Center Representative * Mortgage Operations * Loan Servicing * Escrow * Mortgage Payments * Banking * Financial Services * Borrower Support * Account ...

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GreenStone

Customer Service Representative

Bay City, MI · On-site

$150/day

As a Customer Service Representative at our organization, you'll have the opportunity to make a ... Banking experience preferred. What sets you Apart? * Communication Expert: Excellent verbal and ...

Chelsea State Bank

Customer Service Representative

Dexter, MI · On-site

$15.25 - $20.75/hr

Customer Service Representative Provides a complete range of customer services at the financial institution, including opening both business and consumer accounts. Provides a variety of customer ...

A1 Services

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

Q5 Connections

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job Openings Customer Service Representative About the Job Customer Service Representative We are seeking a ...

Dupont

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

DuPont

Customer Service Representative

Midland, MI · On-site

$12.50 - $17/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

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All JobsBank Customer Service Rep JobsBank Customer Service Rep Jobs in Michigan

Bank Customer Service Rep information

See Michigan salary details

$8

$16

$23

How much do bank customer service rep jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for bank customer service rep in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Michigan?

For Bank Customer Service Rep jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Michigan look for?

The top searched job categories for Bank Customer Service Rep jobs in Michigan are:

What cities in Michigan are hiring for Bank Customer Service Rep jobs?

Cities in Michigan with the most Bank Customer Service Rep job openings:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative

GreenStone

Ann Arbor, MI • On-site

$150/day

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

At GreenStone Farm Credit Services, we're seeking a dedicated and customer-focused Customer Service Representative to be the cornerstone of our exceptional service for all customer segments. This role stands as a vital pillar within our team, directly contributing to our excellent customer service and branch operations. As a Customer Service Representative at our organization, you'll have the opportunity to make a significant impact by fostering customer relationships and collaborating closely with our dedicated association staff.
Get to know GreenStone
Our $16 billion portfolio of customers, ranging from rural homeowners to global agriculture and food businesses, provides our employees with a unique opportunity to maintain a local presence while working for a top workplace. Our diverse business structure provides exciting opportunities for passionate, talented professionals in many areas. Additionally, many of our team members are highly respected in their area of expertise at both the state and national level making GreenStone one of the top Farm Credit associations in the country.
Culture
Core Four values steer everything we do at GreenStone. Customer First, Delivery Quality, Get involved, Do the right thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.
What can we offer you?
GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.
GreenStone has an outstanding Total Rewards package, which includes, but is not limited to:

  • 15 vacation days, 12 sick days, and 12 paid holidays per year
  • 401(k) plan - up to a 9% employer contribution/match
  • Medical, Dental, Vision, STD, LTD, Life/AD&D benefits, etc.
  • $150/year Logo Wear allowance
  • $400/year Wellness Subsidy/Reimbursement & wellness programs
  • $6,000 lifetime maximum Student Debt repayment program or tuition reimbursement
  • Yearly bonus/incentive opportunity available to all benefit eligible employees
Day in the life of a Customer Service Representative
  • Providing excellent internal and external customer service will be at the core of your daily interactions.
  • This role will consist of daily customer interactions, answering incoming calls, receipting payments, disbursing funds, providing administrative assistance to our mortgage loan processing and loan documentation process.
  • From collecting, coordinating, and uploading documentation to facilitating loan closings to ensure accuracy and customer satisfaction.
  • You'll be involved in tasks ranging from data entry, loan servicing, maintaining branch operations and supply ordering.
What Experience can you Bring?
  • HS Diploma or Equivalent
  • 2 + years customer service or office experience required.
  • Banking experience preferred.
What sets you Apart?
  • Communication Expert: Excellent verbal and written communication skills to maintain relationships and provide status updates.
  • Detail-Oriented: Strong attention to detail to accurately enter and verify data.
  • Problem Solver: Ability to resolve issues efficiently and effectively.
  • Multitasking Pro: Skilled in managing multiple tasks and priorities.

GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.

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