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Bank Customer Service Rep Jobs in Colorado (NOW HIRING)

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Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction by providing timely and effective support. Working within a small team of 1-5 members, the CSR ...

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Be Seen First

Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction by providing timely and effective support. Working within a small team of 1-5 members, the CSR ...

New

Domino's Pizza

Customer Service Rep

Grand Junction, CO · On-site

$15.50 - $21.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's

Customer Service Rep

Grand Junction, CO · On-site

$15.50 - $21.25/hr

Company Description Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service ...

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Bank Customer Service Rep information

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How much do bank customer service rep jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for bank customer service rep in Colorado is $19.77, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.97 per hour, depending on experience, location, and employer.

What does a bank customer service rep do?

A Bank Customer Service Representative assists customers with their banking needs, such as opening and closing accounts, processing transactions, answering questions about products and services, and resolving any issues or concerns. They also handle inquiries related to account balances, loans, and credit cards, and may help customers with online banking or fraud prevention. Bank Customer Service Reps play a key role in ensuring a positive customer experience and maintaining the bank's reputation.

What are some common challenges faced by bank customer service reps, and how can they be addressed?

Bank Customer Service Representatives often encounter challenges such as handling difficult customer inquiries, managing high transaction volumes, and staying updated with evolving banking regulations. To address these challenges, it's helpful to develop strong communication and problem-solving skills, and to take advantage of ongoing training offered by most banks. Additionally, collaborating closely with team members allows for knowledge sharing and support, making it easier to resolve complex issues efficiently and maintain positive customer relationships.

What are the key skills and qualifications needed to thrive as a bank customer service rep, and why are they important?

To thrive as a Bank Customer Service Rep, you need strong customer service skills, attention to detail, and basic knowledge of banking products, typically supported by a high school diploma or equivalent. Familiarity with banking software, CRM systems, and cash handling procedures is commonly required. Excellent communication, problem-solving, and patience help build trust and effectively address customer concerns. These skills are essential for ensuring customer satisfaction, accuracy in transactions, and maintaining the bank's reputation.

What are popular job titles related to Bank Customer Service Rep jobs in Colorado?

For Bank Customer Service Rep jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Bank Customer Service Rep jobs in Colorado look for?

The top searched job categories for Bank Customer Service Rep jobs in Colorado are:

What cities in Colorado are hiring for Bank Customer Service Rep jobs?

Cities in Colorado with the most Bank Customer Service Rep job openings:

Bank Customer Service Rep jobs near you
Infographic showing various Bank Customer Service Rep job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $41,112 per year, or $19.8 per hour.

Customer Service Representative PT 30 - Battlement Mesa

Alpine Bank

Battlement Mesa, CO • On-site

$16.50 - $21.50/hr

Part-time

Posted 12 days ago

Alpine Bank rating

6.0

Company rating: 6.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

155th of 174 rated banks

Job description

Detailed Description
"What's it about?..."
Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and better off?
That is what this job is all about: Caring About Others. And if it's one thing you know better than anyone else, it's your ability to "care". Want proof of your expertise? Just ask your best friend.
Below, we'll get into some nuts and bolts of what we're looking for. Don't let the wealth of details overwhelm you. We believe in you. You can do it.
General Purpose
The Customer Service Representative (CSR) is an entry-level position that is focused on meeting the needs of Alpine Bank customers by providing exceptional customer service. This position receives and pays out money, as well as accurately keeps records of cash and negotiable instruments involved in Alpine Bank's various transactions.
Essential Duties/Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE/Mystery Shop standards).
  • Uses numerous software applications to accomplish daily tasks with minimal errors.
  • Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
  • Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.
  • Processes transactions, such as, but not limited to, deposits, cash checks, placing stops/holds, wires, vault transactions, cash advances, and check ordering.
  • Assists with Synapsys events as needed.
  • Performs safe deposit box entry and exit functions for customers.
  • Follows all bank policies and procedures.
  • Answers basic customer inquiries and cross-sells when appropriate.
  • Works effectively in a team-oriented environment.
  • Composes and submits proper business correspondence, including, but not limited to, letters and electronic mail, to internal and external customers.
  • Regular and reliable on-site attendance is required as an essential function of this position.
  • Performs other duties as assigned.

Employees are held accountable for all duties of this job.
Job Qualifications
Knowledge, Skills, and Ability:
  • Customer Service oriented individual.
  • Basic skills in conflict resolution, complemented by clear and effective verbal and written communication skills.
  • Utilizes basic communication skills to mediate conflict resolution.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Basic mathematical and cash handling skills.
  • Sufficient in Microsoft Office programs and Adobe Acrobat.
  • Understanding of banking compliance regulations.
  • Familiar with basic fraud detection and location security.
  • Basic understanding of the features and benefits of Alpine Bank consumer and business products and services.
  • Understands the importance of maintaining confidential information.

Education or Formal Training:
  • No specific education or formal training is required.
  • Possession of, or ability to obtain, a valid State of Colorado Driver's License is required.

The successful candidate will need to obtain the following training based on availability:
  • Alpine Bank Development Academy - Level I

Experience:
  • An entry-level position requiring little or no banking experience.
  • Previous cash handling and/or customer service experience preferred.

Working Conditions
Working Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, filing cabinets, and multifunction printers. There are prolonged periods of standing in a generally fast-paced environment. Some evening and weekend hours will be included. Occasional travel may be required.
Physical Activities:
These are representative of those which must be met to successfully perform the essential functions of this job.
Physical demands of standing for long periods of time, good eyesight and hand/finger dexterity, and ability to remain calm and professional with upset customers. May spend significant time doing computer work, with repetitive motion likely. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may have to lift up to 75 pounds.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
Starting Rate of Pay is between $16.50 and $21.50 per hour, depending on experience.
For an overview of our employee benefits please visit: Alpine Bank Careers Page
Position anticipated to close September 4, 2026, or until filled.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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